Support Engineer Jobs in Texas
Support Engineer jobs in Texas are in strong demand, with openings concentrated in enterprise technology, telecommunications, energy infrastructure, and cloud services across a range from entry-level help desk to senior systems support roles. Austin, Dallas, and Houston account for the largest share of hiring, where established employers such as Dell Technologies, AT&T, and IBM maintain significant support engineering operations. The most sought-after specialties in Texas are network infrastructure support, IT service desk management, and cloud platform support. Find a role that fits below and apply directly.
Find Support Engineer JobsOverview
Showing 4 of 169+ Support Engineer jobs
About 1FINITY
1Finity, a Fujitsu company, is a global provider of communications networks for our connected world. We uniquely combine technological leadership and expertise in open optical and wireless networking, network automation, and applied AI/ML to design, build, operate, and maintain critical digital communications network infrastructure. Collaborating closely with ecosystem partners, we deliver transformative outcomes for service providers and network operators, and enable them to lower TCO, improve network performance, and increase energy efficiency. We’re also a diverse, inclusive, and innovative workplace that achieves together. We offer highly competitive compensation, benefits, and career development opportunities, as well as flexible options for working your way. See what working at 1Finity looks like at https://www.linkedin.com/company/1finity-inc/ . For more information, please visit https://1finity.com/?utm_source=li&utm_medium=soc.
Overview:
The Radio Product Line Manager is responsible for overseeing the development, launch, and lifecycle management of radio products within 1Finity. It is preferred the candidate understands the radio communication industry, market trends, product specifications, and customer needs to drive the success of radio products. The Radio Product Line Manager will collaborate with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure the development of high-quality, market-leading products.
Key Responsibilities:
- Product Development & Lifecycle Management:
- Lead the product development process, working closely with engineering, design, and manufacturing teams to ensure products meet quality standards, performance goals, and timeline expectations.
- Manage the product lifecycle from concept through end-of-life, including planning, launch, and ongoing product enhancements.
- Collaborate with R&D teams to innovate and incorporate cutting-edge radio technologies and communication standards
- Cross-functional Collaboration:
- Act as the primary point of contact for all radio product-related inquiries across departments.
- Work closely with product Support Engineering to address product needs and issues maintaining a strong customer focus and driving confidence in Fujitsu.
- Work closely with marketing and sales teams to create go-to-market strategies, sales tools, and product positioning that resonate with target customers.
- Collaborate with customer support teams to address customer feedback, resolve product issues, and ensure customer satisfaction.
- Market Analysis & Customer Engagement:
- Engage with customers, industry stakeholders, and end-users to gather insights on product performance and opportunities for improvement.
- Collaborate with Strategic Product Management on analysis of market trends, customer needs, and competitor products to ensure the radio product line stays competitive and meets evolving industry requirements.
- Participate in industry events, conferences, and forums to stay informed on market dynamics and network with key players.
- Financial & Performance Metrics:
- Define and track key performance indicators (KPIs) for product success, including sales performance, customer satisfaction, market share, and profitability.
- Preferred experience in ability to develop business cases for new product initiatives, including cost analysis, pricing strategies, and return on investment (ROI) projections.
- Product Training & Support:
- Develop product training materials and conduct training sessions for internal teams (sales, support, etc.) to ensure a strong understanding of product features and benefits.
Qualifications:
Education:
- Bachelor’s degree in Engineering, Business, Marketing, or a related field.
- Master’s degree or MBA preferred.
Experience:
- 5+ years of experience in product management
- Proven track record of successfully managing the lifecycle of complex, high-tech products from concept to launch.
- Experience with radio communication technologies, standards, and product design is highly preferred.
Skills & Competencies:
- Preferred technical and operations background
- Excellent communication skills (verbal and written) with the ability to interact with stakeholders at all levels.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Ability to work in a fast-paced, cross-functional team environment.
- Experience with project management tools and product lifecycle management software.
- Strong customer focus, with a passion for delivering products that meet customer needs and exceed expectations.
Working Conditions:
- Full-time position with occasional travel to industry events, customer meetings, and team sites. Flexibility to work from home or at office locations depending on business requirements.
- $93,625.00 – 133,750.00
Placement in the range depends on several factors such as experience and skills and may change over time. Additionally, this role may be eligible for an annual bonus, which is based on individual
We comply with all applicable minimum wage laws.
Benefits available include:
- Medical, vision, and dental insurance,
- Life insurance,
- Short-term and long-term disability insurance,
- 401k
- Paid Time Off
- Any leave required under federal, state, or local law, as applicable, such as leave under the Colorado Healthy Families and Workplaces Act.
Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
At 1Finity, one of our corporate principles is "We respect human rights”. This commitment guides the actions of every1Finity Group member and is fundamental to how we operate, both as individuals and as a company. We are proud to be an equal opportunity employer that values diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners. California Privacy Act: https://www.fujitsu.com/us/Images/CALIFORNIA-CONSUMER-PRIVACY-ACT-NOTICE.pdf
About 1FINITY
1Finity, a Fujitsu company, is a global provider of communications networks for our connected world. We uniquely combine technological leadership and expertise in open optical and wireless networking, network automation, and applied AI/ML to design, build, operate, and maintain critical digital communications network infrastructure. Collaborating closely with ecosystem partners, we deliver transformative outcomes for service providers and network operators, and enable them to lower TCO, improve network performance, and increase energy efficiency. We’re also a diverse, inclusive, and innovative workplace that achieves together. We offer highly competitive compensation, benefits, and career development opportunities, as well as flexible options for working your way. See what working at 1Finity looks like at https://www.linkedin.com/company/1finity-inc/ . For more information, please visit https://1finity.com/?utm_source=li&utm_medium=soc.
Overview:
The Radio Product Line Manager is responsible for overseeing the development, launch, and lifecycle management of radio products within 1Finity. It is preferred the candidate understands the radio communication industry, market trends, product specifications, and customer needs to drive the success of radio products. The Radio Product Line Manager will collaborate with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure the development of high-quality, market-leading products.
Key Responsibilities:
- Product Development & Lifecycle Management:
- Lead the product development process, working closely with engineering, design, and manufacturing teams to ensure products meet quality standards, performance goals, and timeline expectations.
- Manage the product lifecycle from concept through end-of-life, including planning, launch, and ongoing product enhancements.
- Collaborate with R&D teams to innovate and incorporate cutting-edge radio technologies and communication standards
- Cross-functional Collaboration:
- Act as the primary point of contact for all radio product-related inquiries across departments.
- Work closely with product Support Engineering to address product needs and issues maintaining a strong customer focus and driving confidence in Fujitsu.
- Work closely with marketing and sales teams to create go-to-market strategies, sales tools, and product positioning that resonate with target customers.
- Collaborate with customer support teams to address customer feedback, resolve product issues, and ensure customer satisfaction.
- Market Analysis & Customer Engagement:
- Engage with customers, industry stakeholders, and end-users to gather insights on product performance and opportunities for improvement.
- Collaborate with Strategic Product Management on analysis of market trends, customer needs, and competitor products to ensure the radio product line stays competitive and meets evolving industry requirements.
- Participate in industry events, conferences, and forums to stay informed on market dynamics and network with key players.
- Financial & Performance Metrics:
- Define and track key performance indicators (KPIs) for product success, including sales performance, customer satisfaction, market share, and profitability.
- Preferred experience in ability to develop business cases for new product initiatives, including cost analysis, pricing strategies, and return on investment (ROI) projections.
- Product Training & Support:
- Develop product training materials and conduct training sessions for internal teams (sales, support, etc.) to ensure a strong understanding of product features and benefits.
Qualifications:
Education:
- Bachelor’s degree in Engineering, Business, Marketing, or a related field.
- Master’s degree or MBA preferred.
Experience:
- 5+ years of experience in product management
- Proven track record of successfully managing the lifecycle of complex, high-tech products from concept to launch.
- Experience with radio communication technologies, standards, and product design is highly preferred.
Skills & Competencies:
- Preferred technical and operations background
- Excellent communication skills (verbal and written) with the ability to interact with stakeholders at all levels.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Ability to work in a fast-paced, cross-functional team environment.
- Experience with project management tools and product lifecycle management software.
- Strong customer focus, with a passion for delivering products that meet customer needs and exceed expectations.
Working Conditions:
- Full-time position with occasional travel to industry events, customer meetings, and team sites. Flexibility to work from home or at office locations depending on business requirements.
- $93,625.00 – 133,750.00
Placement in the range depends on several factors such as experience and skills and may change over time. Additionally, this role may be eligible for an annual bonus, which is based on individual
We comply with all applicable minimum wage laws.
Benefits available include:
- Medical, vision, and dental insurance,
- Life insurance,
- Short-term and long-term disability insurance,
- 401k
- Paid Time Off
- Any leave required under federal, state, or local law, as applicable, such as leave under the Colorado Healthy Families and Workplaces Act.
Benefits are subject to vesting and eligibility requirements.
Applications are being accepted on an ongoing basis.
At 1Finity, one of our corporate principles is "We respect human rights”. This commitment guides the actions of every1Finity Group member and is fundamental to how we operate, both as individuals and as a company. We are proud to be an equal opportunity employer that values diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners. California Privacy Act: https://www.fujitsu.com/us/Images/CALIFORNIA-CONSUMER-PRIVACY-ACT-NOTICE.pdf
See All 169+ Support Engineer Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find Support Engineer JobsSupport Engineer Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Support Engineer Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software17
- Banking & Financial Services5
- Electronics & Hardware4
- Aerospace & Defense3
- Manufacturing2
What Texas Employers Look For
The qualifications that appear most often in support engineer jobs across Texas.
- Relevant certification such as CompTIA A+, ITIL, or a vendor-specific credential recognized in Texas
- Bachelor's degree in computer science, information technology, or a related technical field
- Demonstrated experience troubleshooting hardware, software, or network issues in a professional environment
- Proficiency with ticketing systems and ITSM platforms such as ServiceNow or Jira
- Strong written and verbal communication skills for working with end users and cross-functional teams
- Experience supporting enterprise environments including Windows, Linux, or cloud-based infrastructure
Support Engineer Jobs in Texas: Frequently Asked Questions
How do you become a support engineer in Texas?
Most support engineer positions in Texas require at least an associate or bachelor's degree in information technology, computer science, or a related field. Texas does not mandate a state-issued license for this role, but industry certifications such as CompTIA A+, Network+, or Microsoft certifications are widely expected by Texas employers. Large Texas tech firms and enterprises typically hire candidates who can demonstrate hands-on experience through internships, labs, or prior help desk work.
Which companies hire support engineers in Texas?
Employers hiring support engineers in Texas right now include Axiom Technologies, Lockheed Martin, and Syms Strategic Group, LLC (SSG), based on current listings on Migrate Mate as of September 2026. Texas's large base of technology headquarters, energy companies, and telecommunications providers makes it one of the more consistently active states for support engineering roles at multiple seniority levels.
Which Texas cities have the most support engineer jobs?
Austin, Dallas, and Houston have the most support engineer openings in Texas. Austin's dense concentration of technology companies and corporate headquarters drives the bulk of demand there, while Dallas and Houston's large enterprise, telecommunications, and energy sectors sustain consistent hiring across support disciplines including infrastructure, cloud, and end-user support.
Are there remote support engineer jobs in Texas?
Yes, and more than most technical fields, since much of the work involves software tools, remote desktop access, and ticketing systems that do not require physical presence. About 46% of support engineer openings tied to Texas are remote or hybrid as of September 2026, making it a relatively flexible field. Roles focused on cloud platform support and enterprise IT help desks tend to have the highest remote availability.
How can I get hired as a support engineer in Texas with little or no experience?
The most realistic entry path is a help desk or IT support technician role, which major Texas employers such as Dell Technologies, AT&T, and large Texas hospital systems use as a starting point for support engineering careers. Entry-level rotational IT programs and new-grad associate programs at these organizations do not require prior engineering experience. Earning a CompTIA A+ or ITIL Foundation credential before applying gives candidates a measurable edge over other early-career applicants in Texas's competitive market.
Where can I find and apply to support engineer jobs in Texas?
You can find and apply to support engineer jobs in Texas on Migrate Mate, which lists current Texas openings across experience levels, specialties, and major metro areas including Austin, Dallas, and Houston. Find roles that fit your background and apply directly to each one.
See All 169+ Support Engineer Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find Support Engineer Jobs