Support Engineer Jobs in Texas

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Engineering Support Center (ESC) Team within the Technical Operations Division.
• This team helps troubleshoot and resolve operational issues on transport category aircraft. This position will be responsible for developing, substantiating and issuing repairs/approvals for discrepancies that are outside of any existing published limits. This is an Airframe engineer position.
  

What you'll do

• Develops, substantiates and issues repairs/approvals for discrepancies that are outside of any existing published limits (only engineering has that authority)
• Provides engineering work scope for troubleshooting of operational issues to determine root cause and provide corrective action
• Reads and interprets Digital Flight Data Recorder (DFDR) information to provide corrective action(s) to maintenance
• Creates American Airlines Repair Document (AARD) for recurring aircraft discrepancies
• Assists with troubleshooting chronic aircraft in the field
• Assists with major damage assessment and temporary repair development in the field
• Issues inspection Engineering Authorizations (EAs) for emerging safety or compliance issues when timeline is critical
• Must be willing and able to work irregular hours and shift schedules including holidays and weekends
• Must be able to travel (<25%)

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Level 2

• Bachelors of Science Degree in Engineering from an accredited college/university

Level 3

• Bachelors of Science Degree in Engineering from an accredited college/university
• 2 years working history as an Engineer with aviation experience

Preferred Qualifications- Education & Prior Job Experience

Level 2

• None

Level 3

• Familiarity with Code of Federal Regulations (CFRs), maintenance programs, Engine Manual (EM), Structural Repair Manual (SRM), Aircraft Maintenance Manual (AMM), Illustrated Parts Catalog (IPC), Fault Isolation Manual (FIM), Component Maintenance Manual (CMM), and Wiring Diagrams (WDM)

Skills, Licenses & Certifications

• Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
• In an expedient manner, must be able to prioritize workload, solve problems, substantiate solutions using valid engineering analytical principals, document solutions with good technical writings skills, and verbally communicate solutions throughout the maintenance organization
• Ability to be self-motivated and discipline in work ethics
• Ability to able to effectively multi-task various work activities to meet the requirements of the operation
• Ability to work with minimal supervision
• Ability to maintain composure in a stressful environment
• Ability to demonstrate a strong Customer service focus (internal and external)
• Must possess good interpersonal skills to work with others
  

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.