Support Engineer Jobs in Arizona
Support engineer jobs in Arizona are in strong demand across technology, telecommunications, and enterprise software sectors, with openings for candidates from entry-level help desk roles through senior systems support positions. Phoenix and Scottsdale lead hiring activity, followed by Tucson, where established employers like Intel, Amazon, and Honeywell maintain large operations and consistently recruit support engineers. The most sought-after specialties in Arizona are cloud infrastructure support, IT systems administration, and customer-facing technical support for SaaS platforms. Find a role that fits below and apply directly.
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Date: Aug 10, 2026
Location: PHOENIX, AZ, US, 85004-3903
Company: APS
Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.
Summary
The Engineer II / Engineer III / Engineer, Senior | System and Program Support – Supports the reliability, health, and lifecycle management of critical generation assets, including power transformers and high-voltage electrical systems, through condition monitoring, preventive maintenance programs, engineering evaluations, and project support. Provides technical expertise and engineering support for emergent plant issues, equipment failures, and operational challenges to support safe, reliable, and efficient plant operations.
You are responsible for:
- Lead asset condition assessment programs for critical generation assets, including power transformers and associated high-voltage electrical infrastructure, to evaluate equipment health, identify degradation trends, and support risk-informed maintenance and investment decisions.
- Develop and implement condition monitoring, inspection, testing, preventive maintenance, and asset management strategies that improve equipment reliability, availability, and lifecycle performance.
- Provide engineering support and technical leadership in the evaluation, troubleshooting, and resolution of emergent plant issues, equipment failures, and operational reliability challenges.
- Analyze equipment health data, diagnostic test results, inspection findings, and performance trends to identify reliability risks and develop corrective actions, refurbishment plans, or replacement recommendations.
- Review and provide oversight of engineering service provider design packages and recommend modifications to improve reliability, maintainability, safety, and operational performance.
- Collaborate with plant personnel and project stakeholders to define project objectives, develop scopes of work, and ensure solutions meet operational, budget, and schedule requirements.
- Prepare engineering analyses, technical evaluations, specifications, studies, investigations, and cost estimates to support plant operations, maintenance, and capital projects.
- Participate in capital projects and engineering initiatives involving equipment replacements, system upgrades, and long-term asset improvement strategies.
- Coordinate with consultants, contractors, and stakeholders on project execution, technical reviews, feasibility studies, and engineering recommendations.
- Present technical findings, recommendations, and project updates to plant personnel, leadership, and business partners.
- Research emerging technologies, industry best practices, and reliability improvement opportunities and provide recommendations for company operations.
- Interface with regulatory agencies, industry organizations, and external partners as needed.
- Ensure engineering work complies with applicable standards, codes, operating requirements, and regulatory obligations.
Minimum Requirements
Engineer II
- A four-year Bachelors degree in an engineering discipline or related applied science discipline (see approved list) from an ABET accredited institution, an International Engineering Alliance (IEA) recognized institution or an ABET Mutual Recognition Agreement (MRA)
- Plus two (2) years working experience in Engineering-related positions.
Engineer III
- A four-year Bachelors degree in an engineering discipline or related applied science discipline (see approved list) from an ABET accredited institution, an International Engineering Alliance (IEA) recognized institution or an ABET Mutual Recognition Agreement (MRA)
- Plus five (5) years working experience in Engineering-related positions.
Engineer Senior
- A four-year Bachelors degree in an engineering discipline or related applied science discipline (see approved list) from an ABET accredited institution, an International Engineering Alliance (IEA) recognized institution or an ABET Mutual Recognition Agreement (MRA)
- Plus eight (8) years working experience in Engineering-related positions.
Approved degrees: Materials Science/Metallurgy, Physics, Chemistry, Nuclear, Electrical, Mechanical, Civil, Electronics, Computer Science, Environmental, Chemical, Structural. (A four-year bachelor of Engineering Technology degree is not considered an automatic equivalent for a B.S. degree in Engineering. A review of the degree program curriculum must be completed by Engineering department management.)
Major Accountabilities - Engineer II
1) Analyzes and prepares a variety of data, technical reviews and evaluations, trend analyses, short to long-range technology assessments, products and services, investigations, product/specification verifications to aid decision making. May present findings to a diverse group of management, internal staff, customers, vendors, etc.
2) Identifies, communicates and advocates resolution of technical concerns while adhering to sound engineering principles during evaluation / resolution of the conditions. Challenges conditions and decisions when needed to ensure plant systems, engineering designs, project controls and oversight of work has high technical quality, is cost effective, in compliance with established standards, codes and regulations, maintains future reliability, satisfies customer requirements, budget and schedules to meet or exceed all reasonable or agreed upon customer service levels.
3) Interfaces with customers or cross organizational team members to assess their needs, determine the scope of the project, obtain necessary data to make key decisions which may require consultation with external or internal customers or employees.
4) May provide oversight of engineering technical programs by managing the program requirements, working with cross organizational partners, reviewing and internalizing operating experience and coordinating corrective actions to ensure engineering program elements continue to remain healthy.
5) Provides support for projects and modifications that will increase operating efficiency. May review design and documentation of projects to ensure compliance with design specifications, schedules and any regulatory requirements.
6) May assume responsibility for small- to medium-scale projects which include planning, designing, scheduling and coordinating all facets of the project.
7) Checks and reviews standard analysis, evaluations, and investigations of others.
8) May provide technical guidance and leadership to less experienced engineers.
9) Remains cognizant of current technology and engineering developments as well as industry and competitive developments. Maintains high individual level of engineering technical capabilities and expertise by formal education, self-study, and awareness of technology advances.
Major Accountabilities - Engineer III
1) Prepares engineering plans, designs, analysis, specifications, cost estimates, evaluations, studies, technical reviews, investigations and verifications. Complies with design, regulatory, operating and maintenance requirements. Ensures engineering analyses, design, project control, schedule commitments, or oversight work is technically sound, cost effective, and in compliance with established standards, codes, and regulations. Checks and reviews analysis, evaluations, and investigations of others.
2) Interfaces with customers and other departments to ensure project objectives are understood and that work scope meets customer requirements, budget and schedule. Contacts customers and various levels of management to obtain or present technical data. Presents the results of designs, studies projects (in terms of new techniques) or approaches to subordinates, colleagues, management and customers.
3) Enhances department performance and productivity and/or unit performance by formulating, coordinating, performing analysis and making recommendations for improvements. Provides technical assistance and guidance to department personnel to enhance department performance and productivity.
4) May provide oversight of engineering technical programs by managing the program requirements, working with cross organizational partners, reviewing and internalizing operating experience and coordinating corrective actions to ensure engineering program elements continue to remain healthy.
5) May assume responsibility for small- to medium-scale projects which include planning, designing, scheduling and coordinating all facets of the project. Identifies potential schedule or quality problems and initiates corrective action. Takes initiative to eliminate barriers and uses resources to ensure desired results. May interface with outside agencies and regulatory authorities.
6) Provides technical guidance and leadership to less experienced engineers.
7) May participate in developing long-range strategies for significant site problems.
8) Provides input to projects and recommends modifications to increase operating efficiency and/or reviews design and documentation of projects to ensure compliance with design specifications, schedules and any regulatory requirements.
9) Remains cognizant of current technology and engineering developments as well as industry and competitive developments.
Major Accountabilities - Engineer Senior
1) Develops and applies unique solutions and applications to a broad range of technical issues and problems (solutions that typically require original and creative approaches). Makes decisions and recommendations that have a moderate to significant effect on the overall organization performance.
2) Prepares complex engineering plans, designs, analysis, specifications, cost estimates, evaluations, studies, technical reviews, investigations and verifications. Ensures engineering analyses, design, project control, schedule commitments or oversight work is technically sound, cost effective, and in compliance with established standards, codes, and regulations. Checks and reviews analysis, evaluations, and investigations of others.
3) Integrates the many interrelated elements of complex projects that are broad in scope, require considerations not previously encountered and requires interpretation and/or modification to guidelines. Complies with design, regulatory, operating and maintenance requirements. Identifies potential schedule or quality problems and initiates corrective action.
4) Interfaces with customers and other departments to ensure project objectives are understood and that work scope meets customer requirements, budget and schedule. Contacts customers and various levels of management to obtain or present technical data. Presents the results of designs, studies projects (in terms of new techniques) or approaches to subordinates, colleagues, management and customers.
5) Provides technical guidance, leadership and support to less experienced engineers.
6) Assists the organization in problem solving, as needed, by critically challenging assumptions and decisions to ensure the most optimal solutions and strategies are implemented. Assists in developing long-range strategies for significant site problems.
7) Leverages industry and organization resources to resolve key technical issues. Develops a path forward to address these issues including bridging strategies. May interface with outside agencies and regulatory authorities.
8) May plan and coordinate programs and large-scale engineering projects or multiple medium-scale projects while acting as a technical specialist for a specific engineering field. May be responsible for: all aspects of work scope; directing consultants; conducting feasibility studies; determining staff, cost estimates and resource requirements; and recommending engineering criteria.
9) Monitors projects and recommends modifications to increase operating efficiency and /or reviews design and documentation of complex projects to ensure compliance with design specifications, schedules and any regulatory requirements. May develop, negotiate and manage contracts and contract revisions.
10) May research new developments and technology and make recommendations to management on their feasibility for Company operations.
Export Compliance / EEO Statement
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.
CIP Requirement:
This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access.
Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).
In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.
- Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
- Working from a home office requires adequate technology and an appropriate ergonomic set up.
- Role types are subject to change based on business need.
Job Segment: High Voltage, Sustainability, Nuclear, Energy
See All 55 Support Engineer Jobs in Arizona
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Where Arizona roles are concentrated, by current openings.
Support Engineer Job Market in Arizona
A snapshot from current Arizona openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Electronics & Hardware11
- Technology & Software10
- Manufacturing4
- Retail3
- E-Commerce & Online Marketplaces3
What Arizona Employers Look For
The qualifications that appear most often in support engineer jobs across Arizona.
- Bachelor's degree in computer science, information technology, or a related technical field
- Proven experience troubleshooting hardware, software, and network issues in enterprise environments
- Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
- CompTIA A+, Network+, or equivalent industry certification preferred by most Arizona employers
- Strong written and verbal communication skills for working with end users and technical teams
- Experience supporting cloud platforms such as AWS, Azure, or Google Cloud in production environments
Support Engineer Jobs in Arizona: Frequently Asked Questions
How do you become a support engineer in Arizona?
Most support engineer roles in Arizona require an associate or bachelor's degree in information technology, computer science, or a related field. No state-issued license is required for this role in Arizona. Employers consistently favor candidates who hold vendor-neutral certifications such as CompTIA A+, Network+, or Cloud+, alongside hands-on experience gained through internships, lab environments, or prior help desk work.
Which companies hire support engineers in Arizona?
Employers hiring support engineers in Arizona right now include ASM, Applied Materials, and KLA, based on current listings on Migrate Mate as of August 2026. Arizona's concentration of technology campuses, semiconductor manufacturers, and regional headquarters for national firms creates steady, year-round demand for support engineering talent across the Phoenix metro and Tucson corridor.
Which Arizona cities have the most support engineer jobs?
The cities with the most support engineer openings in Arizona are Phoenix, Tempe, and Chandler. Phoenix drives the largest share of listings due to its dense cluster of corporate headquarters, data centers, and technology employers, while Scottsdale's software and fintech companies and Tucson's university-anchored tech sector and Intel manufacturing presence contribute consistent demand in those markets.
Are there remote support engineer jobs in Arizona?
Yes, and more than most fields, since a significant portion of support engineering work involves remote diagnostics, ticket management, and cloud-based system access that does not require physical presence. About 32% of support engineer openings tied to Arizona are remote or hybrid as of August 2026, reflecting how broadly the role has shifted toward distributed work. Roles supporting SaaS platforms and cloud infrastructure are the most consistently remote.
How can I get hired as a support engineer in Arizona with little or no experience?
The most realistic entry path is through a help desk or IT support associate role, which many large Arizona employers use as a feeder position for support engineering. Companies like Intel and Honeywell, as well as the managed service providers concentrated in the Phoenix metro, regularly bring on candidates who hold a CompTIA A+ certification even without a formal degree. Community colleges in the Maricopa County system offer short-term IT programs that align directly with these entry requirements.
Where can I find and apply to support engineer jobs in Arizona?
You can find and apply to support engineer jobs in Arizona on Migrate Mate, which lists current Arizona openings from employers actively hiring right now. Find roles that fit your experience and specialization and apply directly to the ones that match.
See All 55 Support Engineer Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
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