Technical Manager Jobs in Arizona
Technical Manager jobs in Arizona are in strong demand, concentrated in semiconductor manufacturing, aerospace and defense, and information technology across Phoenix, Tucson, and the East Valley corridor. Major employers with a lasting presence in the state include Intel, Raytheon Technologies, and Banner Health, all of which regularly hire technical managers at both mid-level and senior leadership tiers. The most sought-after specializations are engineering program management, IT infrastructure oversight, and manufacturing operations leadership. Find a role that fits below and apply directly.
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Job Description:
Our Opportunity:
The Chewy Customer Care Product Management (CCPM) team is seeking an experienced Manager, Technical Product Manager II. Are you driven by a relentless commitment to exceed customer expectations? Do you possess a fervent desire to leverage data in crafting unparalleled customer journeys? If you possess an unwavering passion for cultivating high-performing teams, then the CCPM team at Chewy eagerly invites you to explore this transformative opportunity. Chewy’s CCPM team is responsible for understanding our support agent & customer experience through data, observation, monitoring, testing, measuring the impact of our products and features, and building and maintaining the systems that power our world class support. We provide the tools and processes data insights that contribute to our collective mission to be the most trusted and convenient destination for pet parents (and partners) everywhere.
Within this elevated capacity, you will assume a pivotal role at the forefront of the Customer Care Operations Center (CCOC), exercising close collaboration with cross-functional cohorts including software engineers, data analysts, and product visionaries. Guiding the implementation of comprehensive solutions, your role will focus on streamlining processes, identifying and addressing customer pain points, and enhancing systemic stability.
The ideal candidate for this role possesses a demonstrated track record of leadership in a technical support role. Their expertise encompasses the intricacies of technical program and product management, coupled with a strong proficiency in process optimization and data-driven analysis. They exhibit an astute ability to navigate unexplored opportunities at both macro and micro levels, demonstrating a keen sense for recalibration and expansion.
They adeptly synthesize complex scenarios and quickly arrive at decisive conclusions, demonstrating confidence and determination. Their skill in ensuring accountability across all stakeholders is vital for fostering continuous improvements that enhance the stability of our systems.
What You’ll Do:
- Lead and manage a 24/7 team dedicated to ensuring system stability and driving technical program excellence.
- Mentor and guide your direct reports in collaborating with technical, product, and business stakeholders to define system defects, project requirements, and project scope.
- Demonstrate confidence in comprehending and influencing the technical architecture and outcomes of CX/CRM/CS systems.
- Delegate and review the creation of WBR and MBR data on a weekly and monthly basis, respectively.
- Exhibit proficiency in written and verbal communication, particularly during support on major incident bridges, WBR/MBR sessions, and interactions with senior leaders across the organization.
- Streamline and enhance the team's ability to efficiently troubleshoot and coordinate resolutions for companywide system and CX disruptions.
- Exercise oversight and approval for user acceptance testing, data testing, and related system monitoring initiatives.
- Collaborate with CS and/or CCPM to contribute to the refinement and execution of a strategic roadmap.
What You’ll Need:
- Bachelor’s Degree in a quantitative field (e.g., Computer Science, Engineering, Mathematics, Statistics, Business), related technical field or equivalent work experiences.
- 2+ years experience in technical program management or similar experience managing cross functional projects and balancing product/business requirements with technical constraints.
- Ability to abstract complex subjects and communicate with audiences of varying levels of leadership and technical background.
- Ability to make decisions
- Ability to build high performing teams
- Strong business, operational, and technical vision.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
Job Description:
Our Opportunity:
The Chewy Customer Care Product Management (CCPM) team is seeking an experienced Manager, Technical Product Manager II. Are you driven by a relentless commitment to exceed customer expectations? Do you possess a fervent desire to leverage data in crafting unparalleled customer journeys? If you possess an unwavering passion for cultivating high-performing teams, then the CCPM team at Chewy eagerly invites you to explore this transformative opportunity. Chewy’s CCPM team is responsible for understanding our support agent & customer experience through data, observation, monitoring, testing, measuring the impact of our products and features, and building and maintaining the systems that power our world class support. We provide the tools and processes data insights that contribute to our collective mission to be the most trusted and convenient destination for pet parents (and partners) everywhere.
Within this elevated capacity, you will assume a pivotal role at the forefront of the Customer Care Operations Center (CCOC), exercising close collaboration with cross-functional cohorts including software engineers, data analysts, and product visionaries. Guiding the implementation of comprehensive solutions, your role will focus on streamlining processes, identifying and addressing customer pain points, and enhancing systemic stability.
The ideal candidate for this role possesses a demonstrated track record of leadership in a technical support role. Their expertise encompasses the intricacies of technical program and product management, coupled with a strong proficiency in process optimization and data-driven analysis. They exhibit an astute ability to navigate unexplored opportunities at both macro and micro levels, demonstrating a keen sense for recalibration and expansion.
They adeptly synthesize complex scenarios and quickly arrive at decisive conclusions, demonstrating confidence and determination. Their skill in ensuring accountability across all stakeholders is vital for fostering continuous improvements that enhance the stability of our systems.
What You’ll Do:
- Lead and manage a 24/7 team dedicated to ensuring system stability and driving technical program excellence.
- Mentor and guide your direct reports in collaborating with technical, product, and business stakeholders to define system defects, project requirements, and project scope.
- Demonstrate confidence in comprehending and influencing the technical architecture and outcomes of CX/CRM/CS systems.
- Delegate and review the creation of WBR and MBR data on a weekly and monthly basis, respectively.
- Exhibit proficiency in written and verbal communication, particularly during support on major incident bridges, WBR/MBR sessions, and interactions with senior leaders across the organization.
- Streamline and enhance the team's ability to efficiently troubleshoot and coordinate resolutions for companywide system and CX disruptions.
- Exercise oversight and approval for user acceptance testing, data testing, and related system monitoring initiatives.
- Collaborate with CS and/or CCPM to contribute to the refinement and execution of a strategic roadmap.
What You’ll Need:
- Bachelor’s Degree in a quantitative field (e.g., Computer Science, Engineering, Mathematics, Statistics, Business), related technical field or equivalent work experiences.
- 2+ years experience in technical program management or similar experience managing cross functional projects and balancing product/business requirements with technical constraints.
- Ability to abstract complex subjects and communicate with audiences of varying levels of leadership and technical background.
- Ability to make decisions
- Ability to build high performing teams
- Strong business, operational, and technical vision.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
See All 52 Technical Manager Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
Find Technical Manager JobsTechnical Manager Jobs by City in Arizona
Where Arizona roles are concentrated, by current openings.
Technical Manager Job Market in Arizona
A snapshot from current Arizona openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Retail
- Aerospace & Defense
What Arizona Employers Look For
The qualifications that appear most often in technical manager jobs across Arizona.
- Bachelor's degree in engineering, computer science, or a related technical discipline
- Five or more years of progressive technical experience with at least two in a supervisory role
- Demonstrated ability to manage cross-functional engineering or IT project teams
- Proficiency with project management methodologies such as Agile, Scrum, or PMP certification
- Experience with budgeting, resource planning, and vendor management for technical programs
- Familiarity with Arizona industry-specific compliance standards in aerospace, semiconductor, or healthcare IT
Technical Manager Jobs in Arizona: Frequently Asked Questions
How do you become a technical manager in Arizona?
Most technical managers in Arizona move into the role from senior individual-contributor positions in engineering, IT, or manufacturing operations. Arizona employers typically expect a bachelor's degree in a relevant technical field and several years of hands-on experience before a management transition. No state-issued license is required for the general title, though roles in specific sectors such as professional engineering may require an Arizona-registered Professional Engineer credential issued through the Arizona State Board of Technical Registration.
Which companies hire technical managers in Arizona?
Employers hiring technical managers in Arizona right now include Axon, Amazon, and CVS Health, based on current listings on Migrate Mate as of November 2026. Arizona's concentration of semiconductor fabs, defense contractors, and large healthcare systems means hiring is spread across both the Greater Phoenix metro and the Tucson region.
Which Arizona cities have the most technical manager jobs?
Phoenix, Scottsdale, and Tempe account for the largest share of technical manager openings in Arizona. Phoenix dominates due to its dense cluster of technology campuses, semiconductor facilities, and corporate headquarters, while Tucson's openings are driven heavily by defense contractors and the University of Arizona's research enterprise, and Scottsdale and Tempe add volume through their concentration of software and financial technology firms.
Are there remote technical manager jobs in Arizona?
Yes, but they are less common than in purely desk-based fields because many technical manager roles require on-site oversight of labs, production floors, or infrastructure teams. About 70% of technical manager openings tied to Arizona are remote or hybrid as of November 2026, with the remote-eligible share concentrated in IT program management and software engineering leadership rather than manufacturing or hardware-focused roles.
How can I get hired as a technical manager in Arizona with little or no experience?
The most realistic entry path is moving into a team lead or senior technical role first and building supervisory experience within that position. Large Arizona employers such as Intel and Raytheon regularly hire engineers and IT specialists into lead roles that carry informal management responsibility, creating a natural pipeline. Earning a PMP certification or completing an Arizona State University or University of Arizona professional development program in project or engineering management strengthens a candidacy and signals readiness before a formal title change.
Where can I find and apply to technical manager jobs in Arizona?
You can find and apply to technical manager jobs in Arizona on Migrate Mate, which lists current openings from employers actively hiring in the state. Find roles that fit your background and apply directly from each listing.
See All 52 Technical Manager Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
Find Technical Manager Jobs