Technical Manager Jobs in Colorado
Technical Manager jobs in Colorado are in strong demand, concentrated in aerospace and defense, software and cloud infrastructure, telecommunications, and energy technology, with openings at every level from newly promoted team leads to senior directors overseeing multi-site engineering organizations. The heaviest hiring is in Denver, Colorado Springs, and Boulder, where established employers like Lockheed Martin, Raytheon Technologies, and Google maintain significant operations and routinely seek technical managers with backgrounds in systems engineering, software development lifecycle, and cross-functional program delivery. Scan the live roles below and apply to whichever ones fit.
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Ready to Help Shape the Future of Legal Tech?!
At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.
Where You’ll Work
Hybrid: This is a hybrid role based in Denver or on the West Coast with the expectation to be in office at least 3 days a week for collaboration and connection.
Why this Role Matters
As Manager of Technical Support, you’ll lead Litera’s frontline support function — directly shaping the customer experience for the world’s top law firms while building and coaching a high-performing team. You’ll own daily case operations and SLA management across Litera’s product suite, drive continuous improvement in CSAT, first contact resolution, and case quality, and partner cross-functionally with Engineering, Product, and QA to resolve escalations and close feedback loops. This is a player-coach leadership role where your ability to blend strategic thinking with hands-on operational discipline will keep support running at a high standard while developing the people and processes behind it. If you’re energized by leading teams, protecting service quality, and making support a competitive advantage, this is your opportunity.
What You’ll Deliver
- Lead daily case operations across Litera’s product suite — overseeing ticket triage, SLA management, backlog reviews, and proactive escalation to ensure high-stakes legal accounts receive timely, high-quality support.
- Build, coach, and develop a high-performing support team through weekly 1:1s, quarterly reviews, career growth planning, and targeted coaching driven by performance metrics (AHT, FCR, CSAT).
- Own customer experience and case quality standards — enforcing consistency in tone, clarity, and documentation, and performing root cause analysis when KPIs decline to deploy improvement initiatives.
- Drive continuous process improvement by identifying recurring patterns, refining playbooks and documentation, introducing automation, and leading QA audits and service improvement planning.
- Partner cross-functionally with Engineering, Product, and QA to manage escalations, close customer feedback loops, and ensure support-level issues are resolved efficiently.
- Deliver operational reporting and dashboards (daily, weekly, monthly) that give senior leadership clear visibility into queue health, SLA adherence, CSAT, and risk.
Litera is committed to providing reasonable accommodations throughout the recruitment process. If you need an accommodation, please let us know and we’ll work with you to meet your needs.
What You’ll Bring
Must-Haves:
- 5+ years in technical or customer support with a minimum of 2 years in a leadership role, ideally within SaaS or legal technology.
- Hands-on experience with support platforms and tools such as Zendesk, Salesforce Service Cloud, Jira, and analytics/reporting dashboards.
- Proven ability to coach and develop support teams across experience levels — with a player-coach mindset and willingness to step in on complex cases.
- Strong operational discipline with experience managing SLAs, entitlement rules, and high-volume case workflows.
- Analytical mindset with the ability to identify patterns in metrics, own root cause analysis, and drive data-informed improvements.
- Bachelor’s degree in Business, IT, Legal Studies, or equivalent experience.
Nice to Haves:
- Knowledge of KCS methodology and familiarity with case deflection tools or Service Improvement Plans.
- Experience with Litera products or legal document management systems.
- Background designing support onboarding programs, playbooks, or quality assurance frameworks.
- Experience managing escalations for high-value enterprise or legal accounts.
Great candidates don’t check every box. If this role excites you but your experience doesn’t perfectly match every qualification, we encourage you to apply. You may be just the right person for this or another role at Litera.
What You’ll Experience
- A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.
- Global Reach. Partner with teams around the world to solve complex challenges that matter.
- Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.
- AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.
Pay Transparency for Colorado Applicants
The base salary range for this role is $100,000 to $115,000 USD. Final compensation will be determined based on experience, skills, education, and other relevant qualifications. This role is also eligible to participate in a company bonus plan. In addition to base salary, Litera offers a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) with company match, and incentive and recognition programs. Benefits are subject to eligibility requirements.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to Help Shape the Future of Legal Tech?!
At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.
Where You’ll Work
Hybrid: This is a hybrid role based in Denver or on the West Coast with the expectation to be in office at least 3 days a week for collaboration and connection.
Why this Role Matters
As Manager of Technical Support, you’ll lead Litera’s frontline support function — directly shaping the customer experience for the world’s top law firms while building and coaching a high-performing team. You’ll own daily case operations and SLA management across Litera’s product suite, drive continuous improvement in CSAT, first contact resolution, and case quality, and partner cross-functionally with Engineering, Product, and QA to resolve escalations and close feedback loops. This is a player-coach leadership role where your ability to blend strategic thinking with hands-on operational discipline will keep support running at a high standard while developing the people and processes behind it. If you’re energized by leading teams, protecting service quality, and making support a competitive advantage, this is your opportunity.
What You’ll Deliver
- Lead daily case operations across Litera’s product suite — overseeing ticket triage, SLA management, backlog reviews, and proactive escalation to ensure high-stakes legal accounts receive timely, high-quality support.
- Build, coach, and develop a high-performing support team through weekly 1:1s, quarterly reviews, career growth planning, and targeted coaching driven by performance metrics (AHT, FCR, CSAT).
- Own customer experience and case quality standards — enforcing consistency in tone, clarity, and documentation, and performing root cause analysis when KPIs decline to deploy improvement initiatives.
- Drive continuous process improvement by identifying recurring patterns, refining playbooks and documentation, introducing automation, and leading QA audits and service improvement planning.
- Partner cross-functionally with Engineering, Product, and QA to manage escalations, close customer feedback loops, and ensure support-level issues are resolved efficiently.
- Deliver operational reporting and dashboards (daily, weekly, monthly) that give senior leadership clear visibility into queue health, SLA adherence, CSAT, and risk.
Litera is committed to providing reasonable accommodations throughout the recruitment process. If you need an accommodation, please let us know and we’ll work with you to meet your needs.
What You’ll Bring
Must-Haves:
- 5+ years in technical or customer support with a minimum of 2 years in a leadership role, ideally within SaaS or legal technology.
- Hands-on experience with support platforms and tools such as Zendesk, Salesforce Service Cloud, Jira, and analytics/reporting dashboards.
- Proven ability to coach and develop support teams across experience levels — with a player-coach mindset and willingness to step in on complex cases.
- Strong operational discipline with experience managing SLAs, entitlement rules, and high-volume case workflows.
- Analytical mindset with the ability to identify patterns in metrics, own root cause analysis, and drive data-informed improvements.
- Bachelor’s degree in Business, IT, Legal Studies, or equivalent experience.
Nice to Haves:
- Knowledge of KCS methodology and familiarity with case deflection tools or Service Improvement Plans.
- Experience with Litera products or legal document management systems.
- Background designing support onboarding programs, playbooks, or quality assurance frameworks.
- Experience managing escalations for high-value enterprise or legal accounts.
Great candidates don’t check every box. If this role excites you but your experience doesn’t perfectly match every qualification, we encourage you to apply. You may be just the right person for this or another role at Litera.
What You’ll Experience
- A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.
- Global Reach. Partner with teams around the world to solve complex challenges that matter.
- Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.
- AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.
Pay Transparency for Colorado Applicants
The base salary range for this role is $100,000 to $115,000 USD. Final compensation will be determined based on experience, skills, education, and other relevant qualifications. This role is also eligible to participate in a company bonus plan. In addition to base salary, Litera offers a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) with company match, and incentive and recognition programs. Benefits are subject to eligibility requirements.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
See All 104+ Technical Manager Jobs in Colorado
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Find Technical Manager JobsTechnical Manager Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Technical Manager Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
- Google11
- gFiber4
- Amazon4
- DigitalOcean4
- True Anomaly4
Top Industries Hiring
- Technology & Software
- Social Media
- Artificial Intelligence
What Colorado Employers Look For
The qualifications that appear most often in technical manager jobs across Colorado.
- Bachelor's degree in engineering, computer science, or a closely related technical field required
- Five or more years of progressive technical experience with direct people management responsibility
- Demonstrated ability to lead cross-functional engineering or product development teams
- Proficiency with agile or scrum methodologies and modern project management frameworks
- Experience communicating technical roadmaps and trade-offs to senior business stakeholders
- Familiarity with Colorado defense or aerospace compliance standards is a strong hiring advantage
Technical Manager Jobs in Colorado: Frequently Asked Questions
How do you become a technical manager in Colorado?
Most technical managers in Colorado move into the role by building deep expertise in a technical discipline, then taking on team leadership within that field. Colorado employers typically expect a bachelor's degree in engineering, computer science, or a related area, combined with hands-on individual contributor experience before the step into management. Strong candidates develop fluency in agile delivery, stakeholder communication, and budgeting, and many pursue project management credentials to strengthen their candidacy.
Which companies hire technical managers in Colorado?
Employers hiring technical managers in Colorado right now include Google, gFiber, and Amazon, based on current listings on Migrate Mate as of November 2026. Colorado's concentration of aerospace, defense, and technology companies means demand is broad and consistent, with many roles tied to long-term government contracts or large-scale product development programs.
Which Colorado cities have the most technical manager jobs?
Denver, Thornton, and Colorado Springs have the most technical manager openings in Colorado. Denver anchors the market with its dense cluster of technology companies, corporate headquarters, and government contractors, while Colorado Springs draws significant volume from the defense and military installation ecosystem around Fort Carson and Peterson Space Force Base, and Boulder's research university environment and startup-to-enterprise tech corridor produce consistent demand for technical leadership.
Are there remote technical manager jobs in Colorado?
Yes, and more than many leadership roles, because technical managers in software and cloud infrastructure regularly oversee distributed teams and operate in environments built around remote collaboration. About 77% of technical manager openings tied to Colorado are remote or hybrid as of November 2026, with the highest remote availability in software engineering management and product-focused technical leadership rather than in manufacturing or on-site systems integration roles.
How can I get hired as a technical manager in Colorado with little or no experience?
The most realistic entry path is moving into a team lead or tech lead role within your current technical discipline before pursuing a formal management title. In Colorado, large employers like Lockheed Martin and Raytheon often promote high-performing engineers into lead roles that carry informal people management responsibility, giving candidates the documented experience hiring managers look for. Lateral moves from senior software engineer, systems engineer, or project coordinator roles are common first steps, and earning a PMP or similar project management credential while still an individual contributor materially strengthens a Colorado application.
Where can I find and apply to technical manager jobs in Colorado?
You can find and apply to technical manager jobs in Colorado on Migrate Mate, which lists current Colorado openings. Search the listings for roles that match your background and seniority level, then apply directly to whichever ones fit your experience.
See All 104+ Technical Manager Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find Technical Manager Jobs