Support Engineer Jobs in Minnesota
Support Engineer jobs in Minnesota are concentrated in the Twin Cities metro, with additional hiring activity in Rochester and Duluth, where technology, healthcare IT, and manufacturing systems drive steady demand across helpdesk, infrastructure, and application support specialties. Established employers like Mayo Clinic, UnitedHealth Group, and Cargill maintain large and ongoing support engineering teams in the state. Openings range from entry-level tier-one roles to senior systems support positions, with the Twin Cities ranking among the most active markets in the Midwest for this role. Scan the live roles below and apply to whichever ones fit.
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Minnesota - Developer
Hollstadt Overview
Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.
Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 3,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Hollstadt Consulting and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel at any time.
Role: End User Compute Engineer
Location: Hybrid in Lakeville, MN
Rate: $35.00/hour W2
POSITION OVERVIEW:
The Support Engineer End User Computing plays a critical role in providing hands-on technical support for end-user computing (EUC), audio-visual/Microsoft Teams Room (MTR) meeting systems, corporate IT services, and white glove executive support in a dynamic office environment. This position focuses on resolving technical issues from a priority queue, collaborating with internal IT teams (Infrastructure, Security, Workforce Productivity, and Application Delivery), and partnering with the parent company, business units, and plant locations to deliver end-user computing solutions that align with organizational strategy and cross-team needs. The role ensures seamless technology experiences, enhances productivity, and fosters a culture of service excellence and innovation.
Key Responsibilities
Hands-On Technical Support
- Actively resolve technical issues from a priority queue, addressing end-user computing needs in a timely and professional manner.
- Provide responsive support for complex desktops, laptops, iPads, mobile devices, phones, printers, and peripherals in a corporate office and remote environment. While ensuring a solution and strategy that will integrate at the plants.
- Troubleshoot and resolve conferencing system issues, including Microsoft Teams Rooms, Polycom systems, projectors, and digital displays, ensuring meeting room readiness and reliability.
- Must have the ability to troubleshoot complex computing issues.
- Maintain a strong customer service focus, delivering updates to users and ensuring issues are resolved to their satisfaction.
Endpoint and Audio-Visual System Administration
- Configure, deploy, and maintain endpoint devices, ensuring compliance with corporate security standards through tools such as Lansweeper, Intune, or ManageEngine.
- Manage the setup, maintenance, and optimization of conference room equipment in meeting rooms to support video conferencing, presentations, and hybrid work environments, for multiple sites.
- Define, implement and improve the end user patching and software update strategy. Preform regular updates, maintenance, and security checks on endpoint devices and AV systems to ensure reliability, compliance, and keep our risk score within KPI and SLA rates.
Cross-Functional IT Collaboration
- Work closely with Infrastructure, Security, Workforce Productivity, and Application Delivery teams to resolve cross-functional issues and implement IT solutions.
- Partner with the parent company, business units, and plant teams to develop and deploy end-user computing strategies that meet organizational goals.
- Support cross-team initiatives by addressing technical challenges with a broader strategic focus, ensuring alignment with IT and business priorities.
Corporate IT Operations Support
- Collaborate with IT teams to support corporate IT and plant initiatives, such as system upgrades, software rollouts, and infrastructure changes.
- Assist with general technical support in the office, including managing network connectivity, printer setups, and phone systems.
- Monitor and resolve user requests submitted through the IT ticketing system, prioritizing issues to minimize downtime.
- Document technical user guides and standard operating procedures. Reviews, develops and publishes knowledgebase articles
- Administrator experience administrating and supporting Windows enterprise environment, BitLocker, Office 365 (OneDrive, Teams, Outlook)/Office Suite, Active Directory, Microsoft Edge/IE, Single Sign On, MFA, troubleshooting group policy
- A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support
- Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue
Proactive Maintenance and Process Improvement
- Conduct regular system checks to identify and address potential technical issues before they impact users.
- Recommend and implement improvements to IT processes and workflows to enhance efficiency and user experience.
- Track and analyze support trends to identify recurring issues and propose long-term solutions.
User Training and Knowledge Sharing
- Provide training and guidance to users on effectively using IT tools, AV systems, and corporate software.
- Create and maintain user-friendly documentation for common technical issues and IT systems.
- Mentor junior IT staff and the helpdesk, sharing best practices and fostering a team-oriented environment.
Skills and Competencies
- Strong hands-on troubleshooting skills for endpoint devices (Windows, macOS) and office technologies (e.g., printers, VoIP phones, and collaboration tools).
- Expertise in managing and troubleshooting AV systems, including Microsoft Teams Rooms, Polycom, and teleconferencing tools.
- Experience working collaboratively across IT teams and with business partners to implement cross-functional solutions.
- Familiarity with endpoint management platforms (Managed Engine, Intune, Lansweeper) and basic scripting (e.g., PowerShell) for automation.
- Exceptional customer service and communication skills, with the ability to engage technical and non-technical users effectively.
- Proactive problem-solving and organizational skills to manage tasks in a dynamic corporate environment.
Key Contributions
- Ensure seamless support for corporate users and executive leadership through hands-on, high-priority technical assistance.
- Foster collaboration across IT teams to address complex technical challenges with a strategic and cross-functional approach.
- Maintain reliable AV systems and general IT infrastructure to enable seamless communication and collaboration.
- Enhance productivity by implementing innovative solutions and optimizing IT systems to meet organizational needs.
- Execution aligned with IT Standards and Practices.
- Some travel may be required – less than 5%.
- On call responsibilities and outside of business hours work as necessary.
- Other duties as assigned by leadership.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 3+ years of experience in IT support or service management[AP2] [RP3]
- Strong experience with end-user computing technologies (Windows, macOS, mobile devices, and collaboration tools such as Microsoft 365).
- Experience managing outsourced helpdesk services or working with managed service providers.
- May need to move light equipment or supplies from one place to another – ability to lift 45 pounds.
- Work activity is in an office, open-partitioned, cubicle environment
- Familiarity with ticketing systems (e.g., ServiceNow, RemedyForce, Monday.com) and ITSM best practices.
- Strong problem-solving and troubleshooting skills, with the ability to resolve escalated issues effectively.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills, with a focus on customer service.
- Experience with audio-visual systems and conferencing tools (e.g., Teams Rooms).
Preferred Qualifications:
- ITIL certification or familiarity with ITIL processes.
- Familiarity supporting hybrid work environments and remote workforce needs.
- Familiarity with security audits and SOX requirements.
- 2+ years supporting C-suite level executives.
- Deliver personalized IT support to senior executives and their administrative teams, ensuring their technology needs are met with exceptional care and urgency.
- Experience maintaining and optimizing executives’ devices, such as laptops, tablets, smartphones, and conferencing systems, ensuring they are always operational and up to date.
- The ability to document job aids, offer training and guidance on IT tools, ensuring users can maximize their productivity with minimal disruptions.
- Ability to run a small EUC project automatously from idea to rollout.
Benefits + Perks
Comprehensive Benefit Plan
Hollstadt offers medical, dental, vision, life insurance, short-term disability, long-term disability, paid sick leave, and retirement benefits to eligible employees. With three different medical plans to choose from, you can enroll in the coverage you need from individual to family, or anywhere in between!
Remarketing Process
Hollstadt is based on retention and relationships. We get to know your strengths and career wishes throughout your assignment and then start remarket discussions 6-8 weeks prior to your end date. By being proactive, we are able to keep your down time between assignments as short as possible, unless you choose otherwise.
Professional Development
Hollstadt offers on-demand training through our consultant portal. Trainings give our consultants the continuing education they need to excel on their projects. Many of our courses apply towards continuing education credits and we have an entire training hub dedicated to upskilling in Artificial Intelligence (AI).
401k + Matching
One popular benefit is our 401(k) match on the first 4% of your contributions. Hollstadt wants to help you reach your long-term financial goals and understands that planning for your future is critical. Consultants also have access to support from a Financial Advisor.
Bonus Opportunities
We appreciate and reward loyalty. Join Hollstadt, stay for 5 years, and we’ll give you a $5,000 Longevity Award bonus! Additionally, we know great talent knows other great talent. If you are on contract with Hollstadt and refer one of your connections who gets placed, we’ll pay you $1,000!
Ongoing Support & Networking
We have made a significant investment in building a support program for our consultant team - so you never have to feel like you are going it alone. We also have a Consultant Coach program which acts like a 'work buddy' to provide a safe ear for questions or concerns at your client site.
Minnesota - Developer
Hollstadt Overview
Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.
Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 3,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Hollstadt Consulting and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel at any time.
Role: End User Compute Engineer
Location: Hybrid in Lakeville, MN
Rate: $35.00/hour W2
POSITION OVERVIEW:
The Support Engineer End User Computing plays a critical role in providing hands-on technical support for end-user computing (EUC), audio-visual/Microsoft Teams Room (MTR) meeting systems, corporate IT services, and white glove executive support in a dynamic office environment. This position focuses on resolving technical issues from a priority queue, collaborating with internal IT teams (Infrastructure, Security, Workforce Productivity, and Application Delivery), and partnering with the parent company, business units, and plant locations to deliver end-user computing solutions that align with organizational strategy and cross-team needs. The role ensures seamless technology experiences, enhances productivity, and fosters a culture of service excellence and innovation.
Key Responsibilities
Hands-On Technical Support
- Actively resolve technical issues from a priority queue, addressing end-user computing needs in a timely and professional manner.
- Provide responsive support for complex desktops, laptops, iPads, mobile devices, phones, printers, and peripherals in a corporate office and remote environment. While ensuring a solution and strategy that will integrate at the plants.
- Troubleshoot and resolve conferencing system issues, including Microsoft Teams Rooms, Polycom systems, projectors, and digital displays, ensuring meeting room readiness and reliability.
- Must have the ability to troubleshoot complex computing issues.
- Maintain a strong customer service focus, delivering updates to users and ensuring issues are resolved to their satisfaction.
Endpoint and Audio-Visual System Administration
- Configure, deploy, and maintain endpoint devices, ensuring compliance with corporate security standards through tools such as Lansweeper, Intune, or ManageEngine.
- Manage the setup, maintenance, and optimization of conference room equipment in meeting rooms to support video conferencing, presentations, and hybrid work environments, for multiple sites.
- Define, implement and improve the end user patching and software update strategy. Preform regular updates, maintenance, and security checks on endpoint devices and AV systems to ensure reliability, compliance, and keep our risk score within KPI and SLA rates.
Cross-Functional IT Collaboration
- Work closely with Infrastructure, Security, Workforce Productivity, and Application Delivery teams to resolve cross-functional issues and implement IT solutions.
- Partner with the parent company, business units, and plant teams to develop and deploy end-user computing strategies that meet organizational goals.
- Support cross-team initiatives by addressing technical challenges with a broader strategic focus, ensuring alignment with IT and business priorities.
Corporate IT Operations Support
- Collaborate with IT teams to support corporate IT and plant initiatives, such as system upgrades, software rollouts, and infrastructure changes.
- Assist with general technical support in the office, including managing network connectivity, printer setups, and phone systems.
- Monitor and resolve user requests submitted through the IT ticketing system, prioritizing issues to minimize downtime.
- Document technical user guides and standard operating procedures. Reviews, develops and publishes knowledgebase articles
- Administrator experience administrating and supporting Windows enterprise environment, BitLocker, Office 365 (OneDrive, Teams, Outlook)/Office Suite, Active Directory, Microsoft Edge/IE, Single Sign On, MFA, troubleshooting group policy
- A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support
- Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue
Proactive Maintenance and Process Improvement
- Conduct regular system checks to identify and address potential technical issues before they impact users.
- Recommend and implement improvements to IT processes and workflows to enhance efficiency and user experience.
- Track and analyze support trends to identify recurring issues and propose long-term solutions.
User Training and Knowledge Sharing
- Provide training and guidance to users on effectively using IT tools, AV systems, and corporate software.
- Create and maintain user-friendly documentation for common technical issues and IT systems.
- Mentor junior IT staff and the helpdesk, sharing best practices and fostering a team-oriented environment.
Skills and Competencies
- Strong hands-on troubleshooting skills for endpoint devices (Windows, macOS) and office technologies (e.g., printers, VoIP phones, and collaboration tools).
- Expertise in managing and troubleshooting AV systems, including Microsoft Teams Rooms, Polycom, and teleconferencing tools.
- Experience working collaboratively across IT teams and with business partners to implement cross-functional solutions.
- Familiarity with endpoint management platforms (Managed Engine, Intune, Lansweeper) and basic scripting (e.g., PowerShell) for automation.
- Exceptional customer service and communication skills, with the ability to engage technical and non-technical users effectively.
- Proactive problem-solving and organizational skills to manage tasks in a dynamic corporate environment.
Key Contributions
- Ensure seamless support for corporate users and executive leadership through hands-on, high-priority technical assistance.
- Foster collaboration across IT teams to address complex technical challenges with a strategic and cross-functional approach.
- Maintain reliable AV systems and general IT infrastructure to enable seamless communication and collaboration.
- Enhance productivity by implementing innovative solutions and optimizing IT systems to meet organizational needs.
- Execution aligned with IT Standards and Practices.
- Some travel may be required – less than 5%.
- On call responsibilities and outside of business hours work as necessary.
- Other duties as assigned by leadership.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 3+ years of experience in IT support or service management[AP2] [RP3]
- Strong experience with end-user computing technologies (Windows, macOS, mobile devices, and collaboration tools such as Microsoft 365).
- Experience managing outsourced helpdesk services or working with managed service providers.
- May need to move light equipment or supplies from one place to another – ability to lift 45 pounds.
- Work activity is in an office, open-partitioned, cubicle environment
- Familiarity with ticketing systems (e.g., ServiceNow, RemedyForce, Monday.com) and ITSM best practices.
- Strong problem-solving and troubleshooting skills, with the ability to resolve escalated issues effectively.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills, with a focus on customer service.
- Experience with audio-visual systems and conferencing tools (e.g., Teams Rooms).
Preferred Qualifications:
- ITIL certification or familiarity with ITIL processes.
- Familiarity supporting hybrid work environments and remote workforce needs.
- Familiarity with security audits and SOX requirements.
- 2+ years supporting C-suite level executives.
- Deliver personalized IT support to senior executives and their administrative teams, ensuring their technology needs are met with exceptional care and urgency.
- Experience maintaining and optimizing executives’ devices, such as laptops, tablets, smartphones, and conferencing systems, ensuring they are always operational and up to date.
- The ability to document job aids, offer training and guidance on IT tools, ensuring users can maximize their productivity with minimal disruptions.
- Ability to run a small EUC project automatously from idea to rollout.
Benefits + Perks
Comprehensive Benefit Plan
Hollstadt offers medical, dental, vision, life insurance, short-term disability, long-term disability, paid sick leave, and retirement benefits to eligible employees. With three different medical plans to choose from, you can enroll in the coverage you need from individual to family, or anywhere in between!
Remarketing Process
Hollstadt is based on retention and relationships. We get to know your strengths and career wishes throughout your assignment and then start remarket discussions 6-8 weeks prior to your end date. By being proactive, we are able to keep your down time between assignments as short as possible, unless you choose otherwise.
Professional Development
Hollstadt offers on-demand training through our consultant portal. Trainings give our consultants the continuing education they need to excel on their projects. Many of our courses apply towards continuing education credits and we have an entire training hub dedicated to upskilling in Artificial Intelligence (AI).
401k + Matching
One popular benefit is our 401(k) match on the first 4% of your contributions. Hollstadt wants to help you reach your long-term financial goals and understands that planning for your future is critical. Consultants also have access to support from a Financial Advisor.
Bonus Opportunities
We appreciate and reward loyalty. Join Hollstadt, stay for 5 years, and we’ll give you a $5,000 Longevity Award bonus! Additionally, we know great talent knows other great talent. If you are on contract with Hollstadt and refer one of your connections who gets placed, we’ll pay you $1,000!
Ongoing Support & Networking
We have made a significant investment in building a support program for our consultant team - so you never have to feel like you are going it alone. We also have a Consultant Coach program which acts like a 'work buddy' to provide a safe ear for questions or concerns at your client site.
See All 19 Support Engineer Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
Find Support Engineer JobsSupport Engineer Jobs by City in Minnesota
Where Minnesota roles are concentrated, by current openings.
Support Engineer Job Market in Minnesota
A snapshot from current Minnesota openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Technology & Software
What Minnesota Employers Look For
The qualifications that appear most often in support engineer jobs across Minnesota.
- Bachelor's degree in computer science, information technology, or a related field
- Demonstrated experience troubleshooting hardware, software, or networked systems in a professional environment
- Proficiency with ticketing platforms such as ServiceNow, Jira, or Remedy
- Strong communication skills for working with technical teams and end users across business units
- Familiarity with cloud environments including Microsoft Azure, AWS, or Google Cloud
- Relevant industry certifications such as CompTIA A+, Network+, or Microsoft Certified Support Associate
Support Engineer Jobs in Minnesota: Frequently Asked Questions
How do you become a support engineer in Minnesota?
Most support engineer roles in Minnesota require a bachelor's degree in information technology, computer science, or a related field, though associate degrees combined with strong certifications are accepted by many employers. Minnesota does not require a state-issued license for most support engineering work, but industry credentials like CompTIA A+, Network+, or Microsoft certifications are widely expected. Large Minnesota employers in healthcare IT and financial services often prefer candidates with domain-specific technical knowledge alongside their core IT background.
Which companies hire support engineers in Minnesota?
Employers hiring support engineers in Minnesota right now include Axiom Technologies, Optomec, and 3M, based on current listings on Migrate Mate as of August 2026. Minnesota's high concentration of healthcare, financial services, and agriculture technology companies means support engineering demand here skews toward enterprise IT environments and industry-specific systems.
Which Minnesota cities have the most support engineer jobs?
Saint Paul, Shakopee, and Minneapolis have the most support engineer openings in Minnesota, reflecting the Twin Cities' dense concentration of corporate headquarters and health system campuses, while Rochester's market is driven primarily by Mayo Clinic and its affiliated technology operations.
Are there remote support engineer jobs in Minnesota?
Yes, and more than many technical roles, since much of the work involves software, ticketing systems, and remote diagnostics rather than hands-on hardware. About 67% of support engineer openings tied to Minnesota are remote or hybrid as of August 2026, with fully remote options most common in application support and cloud infrastructure roles rather than on-site data center or end-user hardware positions.
How can I get hired as a support engineer in Minnesota with little or no experience?
The most realistic entry path is an IT helpdesk or desktop support role, which large Minnesota employers like UnitedHealth Group, Mayo Clinic, and Cargill use as a starting point for support engineering careers. Many offer rotational IT programs or new-graduate associate positions that build toward support engineering responsibilities. Earning a CompTIA A+ or Microsoft certification before applying gives candidates a clear edge, and candidates from adjacent roles such as system administrator or IT technician frequently move laterally into support engineering without prior title experience.
Where can I find and apply to support engineer jobs in Minnesota?
You can find and apply to support engineer jobs in Minnesota on Migrate Mate, which lists current openings across the state. Search the roles available, find the ones that match your experience and location preference, and apply directly to the ones that fit.
See All 19 Support Engineer Jobs in Minnesota
Find roles in Minnesota that match your experience and apply in just a few clicks.
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