Support Lead Jobs in Wisconsin

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Remote WI

Location: Remote, WI

Address:

Shift: 8 Hours - Day Shifts

Job Schedule: Full time

Weekly Hours: 40.00

Salary Range: $37.50 - $62.00

Pay Info: Pay starts at $37.50 and increases according to years of applicable experience.

Department Details

REDCap experience highly preferred.

REDCap Responsibilities:

• System Administration & Maintenance: Oversee the overall functionality of the REDCap instance, apply software updates and patches.
• Project Design & Build: Collaborate with researchers to translate study protocols into functional REDCap databases, surveys, and longitudinal instruments using data validation rules and calculated fields.
• User Access & Security: Grant and manage user permissions, ensure data integrity, and implement data security controls to protect sensitive research information.
• User Support & Training: Provide technical troubleshooting and training sessions for researchers, coordinators, and students on REDCap functionality and best practices.
• Advanced Customization: Utilize programming and scripting languages (e.g., SQL, API integrations) to extend REDCap's capabilities and integrate with other institutional systems like Epic.
• Compliance: Ensure all data collection and storage align with institutional policies, ethical guidelines, and regulatory standards.

Job Summary

The Lead Applications Administrator will be responsible for leading the team in technical design, planning, implementation, administration and maintenance for assigned applications. Actively participates with leadership to develop technical solutions that satisfy the business needs of the department. Provides recommendations and troubleshooting as appropriate.

Provides leadership to staff in guidance, training, and escalations. Works with system administrators and applications analysts to perform day to day support, administration and maintenance of production, test and development application platforms. Configures and manages application usage, data integrity and system software release levels. Works with application vendors for configuration, enhancement requests and support escalations.

Qualifications

Bachelor’s degree in Information technology or related field required.

At least six years of application administration experience. Proven fault identification and analysis skills, critical thinking, ability to troubleshoot technologies. Operations experience supporting applications deployed in a multi-server environment.

Information Technology Infrastructure Library (ITIL) certification strong preferred.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0264671

Job Function: Information Technology

Featured: No