Technical Support Associate Jobs in Norfolk, VA
Technical Support Associate jobs in Norfolk are concentrated in the Norfolk Naval Station corridor, Downtown Norfolk, and the Greenbrier/Chesapeake border area, with active hiring across defense contracting, healthcare IT, and managed services. Employers posting right now include Leidos, SEACORP, and IPConfigure. See the openings below and apply to the ones that match your experience.
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Showing 5 of 19+ Technical Support Associate jobs
Job Family:
Technology Consulting
Travel Required:
Clearance Required:
What You Will Do:
Lead planning, execution, and delivery of technical projects across data, analytics, and system implementation workstreams.
Coordinatebetween client stakeholders, technical teams, and leadership.
Define project scope, timelines, milestones, and resource requirements aligned to client objectives.
Monitorday-to-day project activities, ensuring deliverables are completed on time and within budget.
Facilitate Agile ceremonies or project status meetings, including sprint planning, stand-ups, and retrospectives.
Identify, track, and mitigate risks, issues, and dependencies across multiple workstreams.
Translate business requirements into actionable tasks and technical requirements for delivery teams.
Drive stakeholder engagement, providing clear status updates, executive briefings, and performance reports.
Ensure adherence to governance, compliance, and quality standards throughout the project lifecycle.
Support change management efforts, including user adoption, training coordination, and transition planning.
What You Will Need:
An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance
Bachelor'sdegree
FIVE (5) or more years of experience managing technical projects in a consulting, government, or enterprise environment
Experience leading cross-functional teams including developers, data engineers, and business analysts
Experience tracking budgets, managing resources, and forecasting project delivery timelines
Ability to work onsite in a client environment asrequired
What Would Be Nice To Have:
PMP, Certified Scrum Master (CSM), PMI-ACP, or other relevant certification (preferred)
Experience supporting Navy clients or familiarity with Navy operations, systems, or organizational structures (preferred)
Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches)
Proven ability to manage complex projects involving data platforms, system integrations, or analytics solutions
Hands-on experience using Jira for project tracking, backlog management, and workflow coordination
Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment
Strong client-facing experience with the ability to communicate effectively with both technical and non-technical stakeholders
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Family:
Technology Consulting
Travel Required:
Clearance Required:
What You Will Do:
Lead planning, execution, and delivery of technical projects across data, analytics, and system implementation workstreams.
Coordinatebetween client stakeholders, technical teams, and leadership.
Define project scope, timelines, milestones, and resource requirements aligned to client objectives.
Monitorday-to-day project activities, ensuring deliverables are completed on time and within budget.
Facilitate Agile ceremonies or project status meetings, including sprint planning, stand-ups, and retrospectives.
Identify, track, and mitigate risks, issues, and dependencies across multiple workstreams.
Translate business requirements into actionable tasks and technical requirements for delivery teams.
Drive stakeholder engagement, providing clear status updates, executive briefings, and performance reports.
Ensure adherence to governance, compliance, and quality standards throughout the project lifecycle.
Support change management efforts, including user adoption, training coordination, and transition planning.
What You Will Need:
An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance
Bachelor'sdegree
FIVE (5) or more years of experience managing technical projects in a consulting, government, or enterprise environment
Experience leading cross-functional teams including developers, data engineers, and business analysts
Experience tracking budgets, managing resources, and forecasting project delivery timelines
Ability to work onsite in a client environment asrequired
What Would Be Nice To Have:
PMP, Certified Scrum Master (CSM), PMI-ACP, or other relevant certification (preferred)
Experience supporting Navy clients or familiarity with Navy operations, systems, or organizational structures (preferred)
Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches)
Proven ability to manage complex projects involving data platforms, system integrations, or analytics solutions
Hands-on experience using Jira for project tracking, backlog management, and workflow coordination
Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment
Strong client-facing experience with the ability to communicate effectively with both technical and non-technical stakeholders
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
See All 19 Technical Support Associate Jobs in Norfolk
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Find JobsTechnical Support Associate Job Market in Norfolk
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
Technical Support Associate Jobs in Norfolk: Frequently Asked Questions
How do I get a technical support associate job in Norfolk?
Focus your search on Norfolk's defense contractors, healthcare networks like Sentara, and the managed service providers clustered around Town Point and the Naval Station corridor. Candidates who hold CompTIA A+ or Network+ certifications and have hands-on helpdesk or ticketing system experience stand out in this market. Familiarity with DoD security protocols or cleared environments is a meaningful edge for the many contractor-heavy roles in the area.
Which companies hire technical support associates in Norfolk?
Norfolk technical support associate roles are posted by Leidos, SEACORP, and IPConfigure and others right now, based on current listings on Migrate Mate as of July 2026. Norfolk's employer mix is weighted toward defense contractors, regional healthcare systems, and municipal government agencies, all of which maintain steady technical support headcount year-round.
Are there remote technical support associate jobs in Norfolk?
Yes, though availability depends on the role, since technical support work that involves on-site hardware, lab environments, or cleared facilities is typically in-person. About 22% of technical support associate openings tied to Norfolk are remote or hybrid as of July 2026, reflecting broader employer flexibility. Helpdesk, tier-one software support, and SaaS customer-facing roles are the most likely to offer remote or hybrid arrangements locally.
How can I get a technical support associate job in Norfolk with little or no experience?
The most realistic entry path in Norfolk is through helpdesk or desktop support roles at one of the city's regional healthcare systems or government contractor firms, which regularly hire candidates at the tier-one level. Completing a CompTIA A+ certification before applying signals readiness to employers who may otherwise filter for experience. Internships or co-ops through Tidewater Community College's IT programs also feed directly into local technical support pipelines.
Which industries hire the most technical support associates in Norfolk?
The sectors hiring the most technical support associates in Norfolk are Technology & Software and Consulting & Professional Services, based on current listings on Migrate Mate as of July 2026. Norfolk's deep concentration of military installations, large healthcare campuses, and port-adjacent logistics operations creates sustained, overlapping demand for technical support across all three areas.
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See All 19 Technical Support Associate Jobs in Norfolk
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