Technical Support Associate Jobs in Richmond, VA
Technical Support Associate jobs in Richmond are concentrated across the technology corridors of Short Pump, the downtown financial district, and the Scott's Addition innovation hub, with demand driven by healthcare IT, financial services, and managed services providers. Employers hiring right now include Richmond Public Schools, ABB, and Capital One. Find a role that fits below and apply directly.
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Showing 5 of 40+ Technical Support Associate jobs
At RES, we're looking for purpose-driven individuals who are passionate about restoration and sustainability, and who want their work to make a lasting environmental impact. Our team members go above and beyond, bringing initiative, integrity, and a strong work ethic to every project. Collaboration is key—we thrive on teamwork, open communication, and diverse perspectives. In a field that constantly changes, we value those who are resilient, adaptable, and resourceful in the face of challenges. If you're intellectually curious, eager to learn, and ready to help restore ecosystems and protect natural resources, you'll find your place here.
RES is seeking a Technical Engineering Lead with deep technical expertise in ecological restoration, stream and wetland design, stormwater design, and construction planning.
This senior-level role is ideal for an experienced Professional Engineer who can serve as a technical subject matter expert, guide complex design decisions, provide QA/QC leadership, and support projects from early feasibility through construction and closeout. The position also plays a vital role in the region's sales and business development efforts, with responsibility for promoting RES's solutions across the Mid-Atlantic, including Maryland, Virginia, and Kentucky, with focus on selling advisory services and design-build solutions.
This is an opportunity for a seasoned engineering leader to step away from day-to-day design production and focus on managing a book of business, shaping technical strategy, and driving high-impact client solutions.
Your Day-to-Day
In this role, you will provide senior technical leadership for engineering design efforts, with a focus on stream and wetland restoration, stormwater design, hydrology, hydraulics, geomorphology, and related water resources work. You will serve as a technical design subject matter expert, guiding complex project decisions from early feasibility through design, construction planning, implementation, and closeout. You will lead or support QA/QC processes to ensure engineering deliverables are accurate, complete, constructible, and aligned with RES standards, client expectations, regulatory requirements, and project goals.
This role will play a key part in business development by engaging stakeholders, building consensus, and advancing opportunities toward commercial bookings. As part of RES's sales process, you will help lead multidisciplinary teams in prospecting, qualifying opportunities, developing client solutions, and submitting winning proposals. You may also support complex negotiations, including procurement strategies, pricing discussions, and design-build or advisory service solutions.
As a senior member of the team, you will mentor engineering staff, provide technical coaching, delegate work effectively, and contribute strategic input on technical standards, quality practices, regulatory expectations, and opportunities to improve project delivery.
We'd Love to Talk to You If You Have Many of the Following
- Bachelor's degree in Engineering.
- Professional Engineer license in the applicable state or states.
- 15+ years of progressive engineering experience.
- Deep technical expertise in stream and wetland restoration design, stormwater design, or related water resources engineering.
- Three or more years of Environmental consulting experience as a "seller-doer" responsible for leading the pursuit and delivery of projects.
- Experience leading, implementing, or improving QA/QC processes for engineering deliverables.
- Demonstrated relationships with public agencies and regulators, private developers, consulting and engineering firms, non-profits, and academia with MD, VA, and KY.
- Working knowledge of Section 401/404 of the Clean Water Act and applicable state and local regulatory requirements.
- Experience supporting early-stage feasibility, concept design, cost considerations, constructability review, and construction planning.
- Experience with construction oversight or hands-on construction support.
- Experience managing client relationships, contracts, scopes, schedules, budgets, and expectations.
- Experience engaging with regulatory agencies, clients, contractors, landowners, and project stakeholders.
What Will Make You Stand Out
- Master's degree in Engineering or a related technical discipline. PMP certification.
- Experience serving as engineer of record or senior technical reviewer for complex restoration, mitigation, stormwater, or water resources projects.
- Demonstrated ability to develop practical, constructible design solutions for complex field conditions.
- Experience leading interdisciplinary design teams that include engineers, scientists, regulatory specialists, construction professionals, and project managers.
Please note that the "Day in the Life" section is not intended to be an exhaustive list of job duties, but rather a representative snapshot of typical responsibilities and work experiences at RES.
RES is an Equal Opportunity Employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At RES, we're looking for purpose-driven individuals who are passionate about restoration and sustainability, and who want their work to make a lasting environmental impact. Our team members go above and beyond, bringing initiative, integrity, and a strong work ethic to every project. Collaboration is key—we thrive on teamwork, open communication, and diverse perspectives. In a field that constantly changes, we value those who are resilient, adaptable, and resourceful in the face of challenges. If you're intellectually curious, eager to learn, and ready to help restore ecosystems and protect natural resources, you'll find your place here.
RES is seeking a Technical Engineering Lead with deep technical expertise in ecological restoration, stream and wetland design, stormwater design, and construction planning.
This senior-level role is ideal for an experienced Professional Engineer who can serve as a technical subject matter expert, guide complex design decisions, provide QA/QC leadership, and support projects from early feasibility through construction and closeout. The position also plays a vital role in the region's sales and business development efforts, with responsibility for promoting RES's solutions across the Mid-Atlantic, including Maryland, Virginia, and Kentucky, with focus on selling advisory services and design-build solutions.
This is an opportunity for a seasoned engineering leader to step away from day-to-day design production and focus on managing a book of business, shaping technical strategy, and driving high-impact client solutions.
Your Day-to-Day
In this role, you will provide senior technical leadership for engineering design efforts, with a focus on stream and wetland restoration, stormwater design, hydrology, hydraulics, geomorphology, and related water resources work. You will serve as a technical design subject matter expert, guiding complex project decisions from early feasibility through design, construction planning, implementation, and closeout. You will lead or support QA/QC processes to ensure engineering deliverables are accurate, complete, constructible, and aligned with RES standards, client expectations, regulatory requirements, and project goals.
This role will play a key part in business development by engaging stakeholders, building consensus, and advancing opportunities toward commercial bookings. As part of RES's sales process, you will help lead multidisciplinary teams in prospecting, qualifying opportunities, developing client solutions, and submitting winning proposals. You may also support complex negotiations, including procurement strategies, pricing discussions, and design-build or advisory service solutions.
As a senior member of the team, you will mentor engineering staff, provide technical coaching, delegate work effectively, and contribute strategic input on technical standards, quality practices, regulatory expectations, and opportunities to improve project delivery.
We'd Love to Talk to You If You Have Many of the Following
- Bachelor's degree in Engineering.
- Professional Engineer license in the applicable state or states.
- 15+ years of progressive engineering experience.
- Deep technical expertise in stream and wetland restoration design, stormwater design, or related water resources engineering.
- Three or more years of Environmental consulting experience as a "seller-doer" responsible for leading the pursuit and delivery of projects.
- Experience leading, implementing, or improving QA/QC processes for engineering deliverables.
- Demonstrated relationships with public agencies and regulators, private developers, consulting and engineering firms, non-profits, and academia with MD, VA, and KY.
- Working knowledge of Section 401/404 of the Clean Water Act and applicable state and local regulatory requirements.
- Experience supporting early-stage feasibility, concept design, cost considerations, constructability review, and construction planning.
- Experience with construction oversight or hands-on construction support.
- Experience managing client relationships, contracts, scopes, schedules, budgets, and expectations.
- Experience engaging with regulatory agencies, clients, contractors, landowners, and project stakeholders.
What Will Make You Stand Out
- Master's degree in Engineering or a related technical discipline. PMP certification.
- Experience serving as engineer of record or senior technical reviewer for complex restoration, mitigation, stormwater, or water resources projects.
- Demonstrated ability to develop practical, constructible design solutions for complex field conditions.
- Experience leading interdisciplinary design teams that include engineers, scientists, regulatory specialists, construction professionals, and project managers.
Please note that the "Day in the Life" section is not intended to be an exhaustive list of job duties, but rather a representative snapshot of typical responsibilities and work experiences at RES.
RES is an Equal Opportunity Employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
See All 40 Technical Support Associate Jobs in Richmond
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Find JobsTechnical Support Associate Job Market in Richmond
Who's Hiring
Top Industries Hiring
- Manufacturing
- Technology & Software
- Banking & Financial Services
- Biotechnology & Pharmaceuticals
Technical Support Associate Jobs in Richmond: Frequently Asked Questions
How do I get a technical support associate job in Richmond?
The strongest path into Richmond's market is targeting the city's healthcare systems, regional banks, and managed service providers, which collectively drive the majority of local openings. Concentrate your search in the Short Pump corridor, downtown, and the growing Scott's Addition district. Hands-on experience with ticketing systems, a CompTIA A+ or similar certification, and familiarity with remote desktop tools give candidates a clear edge in Richmond's competitive but accessible market.
Which companies hire technical support associates in Richmond?
Employers hiring technical support associates in Richmond right now include Richmond Public Schools, ABB, and Capital One, based on current listings on Migrate Mate as of July 2026. Richmond's mix of regional health systems, federal contractors, and mid-size financial institutions means openings appear across both corporate IT departments and outsourced support teams.
Are there remote technical support associate jobs in Richmond?
Yes, though availability depends on the role. Desk-based and software support positions are often remote-eligible, while hands-on hardware or on-site infrastructure roles almost always require a physical presence. About 67% of technical support associate openings tied to Richmond are remote or hybrid as of July 2026, with software and SaaS-focused employers in the Short Pump and downtown corridors leading on flexible arrangements.
How can I get a technical support associate job in Richmond with little or no experience?
The most realistic entry point in Richmond is targeting help desk or tier-one support roles at managed service providers and regional healthcare networks, which routinely hire candidates with foundational certifications rather than years of experience. Community College of Richmond's IT programs and VCU's tech workforce pipeline are recognized locally by employers. Volunteer IT support for nonprofits in the Northside or Church Hill neighborhoods and internships at Richmond's fintech startups also open doors quickly.
Which industries hire the most technical support associates in Richmond?
Most technical support associate openings in Richmond sit in Manufacturing, Technology & Software, and Banking & Financial Services, per current listings on Migrate Mate as of July 2026. Richmond's status as a regional hub for healthcare networks, financial services firms, and federal government contractors creates sustained, year-round demand for technical support talent across all experience levels.
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