Technical Support Engineer Jobs in Missouri
Technical Support Engineer jobs in Missouri are concentrated in enterprise software, telecommunications, healthcare IT, and managed services, with openings at every level from entry-level help desk to senior systems support. St. Louis, Kansas City, and Columbia are the primary hiring metros, home to major employers such as World Wide Technology, Cerner (now Oracle Health), and Emerson Electric. Troubleshooting network infrastructure, cloud platforms, and enterprise applications are the most in-demand specialties across the state. See the openings below and apply to the ones that match your experience.
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Showing 4 of 25+ Technical Support Engineer jobs
Summary/Objective
The technical support person is responsible for providing effective in-depth technical customer service for all internal and external customers by using excellent, detailed knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for answering phone calls, live chats, and e-mails coming into the Cardinal Scale technical support department.
- Assist dealers and end-user customers in trouble-shooting complex mechanical and electrical products.
- Instruct customers and dealers through complicated software scenarios and fixes.
- Assist dealers and end-user customers in the field to modify and repair products.
- Help provide technical support for loading and operating software, including system flash upgrades.
- Issue Return Authorizations for discrepant or defective equipment.
- Must display customer centric skills, knowledge and experience in serving the needs of customers.
- Update job knowledge by studying blueprints, reading manuals, parts diagrams, and participating in educational opportunities.
- Provide technical explanations and features to customers about replacement parts and product usage.
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Competencies
- Customer Focused
- Time Management
- Technical Capacity
- Communication Proficiency
- Organizational Skills
- Detail Oriented
Required Education and Experience
- Associate’s degree in business, Technology, Engineering, or Electronics or equivalent experience in related field.
- Two years of experience in customer or technical support via, phone, email, and fax.
Preferred Education and Experience
- Bachelor’s degree is preferred, with three years of working experience.
- Relevant certifications.
Position Type/Expected Hours of Work
This is a full-time position. Hours of work are Monday through Friday, 8:00am to 5:00pm, 40 hours per week. Overtime may be required based on business needs.
Benefits
Benefits for full-time employees include Paid Time Off, medical, dental, vision, life & disability insurance, 401k matching, Employee Referral Program, and Employee Assistance Program.
Summary/Objective
The technical support person is responsible for providing effective in-depth technical customer service for all internal and external customers by using excellent, detailed knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for answering phone calls, live chats, and e-mails coming into the Cardinal Scale technical support department.
- Assist dealers and end-user customers in trouble-shooting complex mechanical and electrical products.
- Instruct customers and dealers through complicated software scenarios and fixes.
- Assist dealers and end-user customers in the field to modify and repair products.
- Help provide technical support for loading and operating software, including system flash upgrades.
- Issue Return Authorizations for discrepant or defective equipment.
- Must display customer centric skills, knowledge and experience in serving the needs of customers.
- Update job knowledge by studying blueprints, reading manuals, parts diagrams, and participating in educational opportunities.
- Provide technical explanations and features to customers about replacement parts and product usage.
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Competencies
- Customer Focused
- Time Management
- Technical Capacity
- Communication Proficiency
- Organizational Skills
- Detail Oriented
Required Education and Experience
- Associate’s degree in business, Technology, Engineering, or Electronics or equivalent experience in related field.
- Two years of experience in customer or technical support via, phone, email, and fax.
Preferred Education and Experience
- Bachelor’s degree is preferred, with three years of working experience.
- Relevant certifications.
Position Type/Expected Hours of Work
This is a full-time position. Hours of work are Monday through Friday, 8:00am to 5:00pm, 40 hours per week. Overtime may be required based on business needs.
Benefits
Benefits for full-time employees include Paid Time Off, medical, dental, vision, life & disability insurance, 401k matching, Employee Referral Program, and Employee Assistance Program.
See All 25 Technical Support Engineer Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find JobsTechnical Support Engineer Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Technical Support Engineer Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Electronics & Hardware
What Missouri Employers Look For
The qualifications that appear most often in technical support engineer jobs across Missouri.
- Bachelor's degree in computer science, information technology, or a related field
- CompTIA A+, Network+, or equivalent vendor certification strongly preferred by Missouri employers
- Hands-on experience diagnosing hardware, software, and network issues in enterprise environments
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong written and verbal communication skills for end-user and client-facing support
- Experience supporting cloud platforms such as Microsoft Azure or AWS in a production environment
Technical Support Engineer Jobs in Missouri: Frequently Asked Questions
How do you become a technical support engineer in Missouri?
Technical support engineering in Missouri has no state-issued license requirement, so the path runs through education and industry credentials. Most Missouri employers expect at least an associate or bachelor's degree in information technology, computer science, or a related field. From there, certifications such as CompTIA A+, Network+, or Microsoft credentials signal technical readiness. Entry candidates often start in help desk or IT support roles at Missouri's large healthcare systems, managed service providers, or technology companies before moving into full engineer positions.
How much do technical support engineers make in Missouri?
Technical support engineers in Missouri earn a median of about $117,630 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $86,410 for the lowest 10% to over $180,920 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support engineers in Missouri?
Missouri technical support engineer roles are posted by Rippling, Socket Telecom, and Potter Global Technologies and others right now, based on current listings on Migrate Mate as of September 2026. Missouri's concentration of enterprise technology firms, healthcare IT organizations, and telecommunications providers means consistent demand across both the St. Louis and Kansas City metro areas.
Which Missouri cities have the most technical support engineer jobs?
St. Louis, Kansas City, and Columbia account for the most technical support engineer openings in Missouri. St. Louis leads because of its dense cluster of Fortune 500 technology and healthcare companies, while Kansas City's growth in financial services, logistics technology, and telecommunications drives strong demand there, and Columbia's university and regional healthcare presence supports a steady share of openings as well.
Are there remote technical support engineer jobs in Missouri?
Yes, and more than most fields. Technical support engineering is well suited to remote work because a large share of the role involves resolving software, network, and cloud issues that don't require physical presence. About 50% of technical support engineer openings tied to Missouri are remote or hybrid as of September 2026, reflecting how broadly Missouri employers have adopted distributed IT support models. Tier-two and cloud-focused support positions tend to be the most consistently remote.
How can I get hired as a technical support engineer in Missouri with little or no experience?
The most realistic entry path is a help desk or IT support specialist role, which many Missouri employers use as a direct pipeline into technical support engineering. World Wide Technology and Oracle Health both run structured new-grad and associate programs in Missouri that place candidates without engineering experience into supported technical roles. Earning a CompTIA A+ or earning a community college IT certificate from institutions like St. Louis Community College or Metropolitan Community College in Kansas City gives candidates a measurable edge over those with no credentials, and lateral moves from customer service or field technician roles are common stepping stones.
Where can I find and apply to technical support engineer jobs in Missouri?
You can find and apply to technical support engineer jobs in Missouri on Migrate Mate, which lists current Missouri openings. Search for roles that match your experience level, specialization, and preferred location or remote preference, then apply directly to the ones that fit.
See All 25 Technical Support Engineer Jobs in Missouri
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