Technical Support Engineer Jobs in Rhode Island
Technical Support Engineer jobs in Rhode Island are consistently active, with demand concentrated in healthcare IT, financial services, and defense technology sectors that anchor the state's economy. Most hiring clusters in Providence and the surrounding metro, with additional openings in Woonsocket and East Providence, where employers like Amica Mutual, Lifespan Health System, and Raytheon Technologies maintain substantial technology operations. Networking, cloud infrastructure support, and enterprise software troubleshooting are the specialties appearing most often in Rhode Island listings. Find a role that fits below and apply directly.
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Job Summary
RDSI has an immediate opening for a Test/Technical Support Engineer to work full-time on software configuration, troubleshooting, updating, and testing of RDSI’s Electronic Warfare training software for Windows (EWPro). This position is located full-time on-site at the Naval Undersea Warfare Center, Newport RI. Electronic Warfare, radar, and submarine experience a plus.
Responsibilities
· Perform assigned software configuration, troubleshooting and database updating/testing
· Configure/troubleshoot audio and multi-monitor setups on Windows
· Work alongside other engineers on the team to elevate technology and consistently apply best practices.
· Provide evaluations of proposed tasks to assist RDSI in developing code.
· Interface with software lead to determine software development requirements.
· Develop, document, and test procedures to support installations and upgrades.
Qualifications
· Knowledge of Windows OS
· Bachelor’s Degree in one of the following: Computer Science, Electrical Engineering, Mathematics or related fields
· Must be well versed in the use of Microsoft Office Outlook, Word, Excel, Power Point, and Project.
· Excellent oral and written skills are critical.
· The candidate must be able to work independently with a minimum of supervision, and able to work collaboratively with other team members when required
· Must have or be able to obtain a Secret level Security Clearance
Additional Experience Desired
· Experience with HLA, Git, Python and SQL, and Windows Secure Host Baseline.
· Familiarity with Linux
· Familiarity with SMITT and SEWTS US Navy Training Systems, Electronic Warfare (EW), electronic surveillance, Electronic Support ( ES ), ELINT, and/or COMINT receivers, systems and techniques
· Radar or RF technologies, RF propagation theories, tools and basic antenna theory
· VHDL/Verilog programming language for FPGA systems
· Knowledge of submarines
Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information
RDSI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Job Summary
RDSI has an immediate opening for a Test/Technical Support Engineer to work full-time on software configuration, troubleshooting, updating, and testing of RDSI’s Electronic Warfare training software for Windows (EWPro). This position is located full-time on-site at the Naval Undersea Warfare Center, Newport RI. Electronic Warfare, radar, and submarine experience a plus.
Responsibilities
· Perform assigned software configuration, troubleshooting and database updating/testing
· Configure/troubleshoot audio and multi-monitor setups on Windows
· Work alongside other engineers on the team to elevate technology and consistently apply best practices.
· Provide evaluations of proposed tasks to assist RDSI in developing code.
· Interface with software lead to determine software development requirements.
· Develop, document, and test procedures to support installations and upgrades.
Qualifications
· Knowledge of Windows OS
· Bachelor’s Degree in one of the following: Computer Science, Electrical Engineering, Mathematics or related fields
· Must be well versed in the use of Microsoft Office Outlook, Word, Excel, Power Point, and Project.
· Excellent oral and written skills are critical.
· The candidate must be able to work independently with a minimum of supervision, and able to work collaboratively with other team members when required
· Must have or be able to obtain a Secret level Security Clearance
Additional Experience Desired
· Experience with HLA, Git, Python and SQL, and Windows Secure Host Baseline.
· Familiarity with Linux
· Familiarity with SMITT and SEWTS US Navy Training Systems, Electronic Warfare (EW), electronic surveillance, Electronic Support ( ES ), ELINT, and/or COMINT receivers, systems and techniques
· Radar or RF technologies, RF propagation theories, tools and basic antenna theory
· VHDL/Verilog programming language for FPGA systems
· Knowledge of submarines
Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information
RDSI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
See All 14 Technical Support Engineer Jobs in Rhode Island
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Find JobsTechnical Support Engineer Jobs by City in Rhode Island
Where Rhode Island roles are concentrated, by current openings.
Technical Support Engineer Job Market in Rhode Island
A snapshot from current Rhode Island openings, updated as new roles post.
Who's Hiring
- CVS Health4
- Akido1A
- Shaw's1
- E Logic1E
- Veranex1V
Top Industries Hiring
- Healthcare & Medical Services4
- Education1
What Rhode Island Employers Look For
The qualifications that appear most often in technical support engineer jobs across Rhode Island.
- Bachelor's degree in computer science, information technology, or a related field
- Demonstrated experience troubleshooting hardware, software, and network connectivity issues
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong communication skills for guiding technical and non-technical end users
- Experience supporting enterprise environments including Active Directory and Microsoft 365
- Relevant certifications such as CompTIA A+, Network+, or equivalent vendor credentials
Technical Support Engineer Jobs in Rhode Island: Frequently Asked Questions
How do you become a technical support engineer in Rhode Island?
Technical support engineering in Rhode Island does not require a state-issued license, so the path centers on education and certification. Most employers expect a bachelor's degree in information technology, computer science, or a related field, though associate degrees paired with certifications like CompTIA A+ or Network+ open entry-level doors. Rhode Island's concentration of healthcare and financial services employers often adds a preference for ITIL foundations or vendor-specific credentials before candidates reach senior-level roles.
How much do technical support engineers make in Rhode Island?
Technical support engineers in Rhode Island earn a median of about $136,360 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $92,580 for the lowest 10% to over $195,190 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support engineers in Rhode Island?
Companies currently hiring technical support engineers in Rhode Island include CVS Health, Akido, and Shaw's, per current listings on Migrate Mate as of July 2026. Rhode Island's dense mix of hospital systems, insurance carriers, and defense contractors means technical support roles here frequently blend clinical IT and enterprise infrastructure responsibilities.
Which Rhode Island cities have the most technical support engineer jobs?
The cities with the most technical support engineer openings in Rhode Island are Rhode Island, Providence, and Warwick. Providence dominates because it is home to the state's largest hospital networks, financial institutions, and corporate headquarters, while smaller concentrations in Woonsocket and East Providence reflect anchor employers like CVS Health and several regional defense and manufacturing operations that require on-site IT support.
Are there remote technical support engineer jobs in Rhode Island?
Yes, and more than many technical roles, since a meaningful share of support work involves remote diagnostics, ticketing, and cloud-based system access that does not require physical presence. About 40% of technical support engineer openings tied to Rhode Island are remote or hybrid as of July 2026, reflecting broader adoption of distributed IT operations across the state. Fully remote opportunities tend to concentrate in software support and cloud administration, while hardware and infrastructure roles remain mostly on-site.
How can I get hired as a technical support engineer in Rhode Island with little or no experience?
The most realistic entry point is an associate-level help desk or IT support specialist role, which large Rhode Island employers like Lifespan Health System and Brown University regularly fill with candidates who hold an associate degree or a CompTIA A+ certification. Lateral moves from roles like customer service representative or field technician are common in the state's insurance and healthcare sectors. Building a home lab portfolio and completing a vendor certification before applying gives candidates a concrete edge over others at the same experience level.
Where can I find and apply to technical support engineer jobs in Rhode Island?
You can find and apply to technical support engineer jobs in Rhode Island on Migrate Mate, which lists current Rhode Island openings from employers across Providence, Woonsocket, and the broader state. Find the roles that fit your background and apply directly from each listing.
See All 14 Technical Support Engineer Jobs in Rhode Island
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