Technical Support Jobs in Georgia
Technical Support jobs in Georgia are concentrated in Atlanta, Augusta, and Savannah, where employers across enterprise technology, defense contracting, and financial services maintain large support operations. Companies like NCR Atleos, Delta Air Lines, and Fiserv have long-running technical support teams based in the state, covering specialties from helpdesk and IT infrastructure support to hardware diagnostics and enterprise software troubleshooting. Openings exist at every level, from entry-level tier-one support to senior systems specialists managing complex escalations. Find a role that fits below and apply directly.
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Showing 5 of 54+ Technical Support jobs
- Maintain excellent internal and external customer service with timely responses, a sense of urgency, and conveying a consistent, competent message as part of overall IT team communication
- Maintain great people and business skills with effective communication in the IT department and between other departments
- Maintain relationships and communication with external business partners to drive IT initiatives
- Maintain a high level of professionalism and work as a team to build solid working relationships
- Maintain a culture of accountability with full awareness of technical needs, continually learning
- Follow all safety rules for department and entire facility.
- Monitor and respond quickly and effectively to requests for helpdesk support and resolve problems to the end user’s satisfaction
- Monitor and process service requests based on first in-first out and priority
- Modify configurations, utilities, software default settings, etc. for local workstations
- Document internal procedures
- Assist with onboarding of new users, manage PC setup and configuration for new employees using established standards
- Ensure each workstation has a phone, computer, monitor, keyboard, mouse, and any other specialized equipment
- Install, test, and configure new workstations, peripheral equipment and software
- Maintain inventory of all equipment, software, and software licenses
- Report necessary issues to the IT Manager for escalation
- Assign users and computers with proper access to file directories and programs
- Perform timely workstation hardware and software upgrades as required
- Other duties and projects as assigned
- Be aware of Aquafil's Recycling Guidelines and Environmental Management Systems Policy (see supervisor if further explanation is needed).
- Problem Solving—identify and resolve problems in a timely manner, gather and analyze information skillfully. Function as a self-starter with the ability to work independently. Is aware of resources to access guidance on technical resolutions.
- Customer Service—manages difficult situations effectively, responds promptly to internal and external customer needs and meets commitments. Exhibits strong interpersonal techniques, is positive, respectful, and customer focused.
- Planning/Organizing—prioritizes and plans work and uses time efficiently. Attention to detail, organized, able to meet deadlines.
- Quality control—demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance. Proven ability to apply common sense understanding in order to carry out written and oral instructions.
- Quantity—meets productivity standards and completes work in a timely manner.
- Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Can function as a self-starter with the ability to work independently.
- Dependability—consistently at work and on time, follows instructions and responds to management direction.
- Safety and Security—observes safety and security procedures and uses equipment and materials properly. Ability to read and interpret safety rules and instructions which are posted in English.
- Communication - effectively and professionally conveys information internally and externally through verbal and written
- communication skills. Actively listens, communicates clearly, concisely and assures understanding.
- Ability to calculate figures and amounts, add, subtract, multiply and divide numbers.
- High school diploma required
- Certification, Continuing Education, Associates or Bachelor’s degree in Information Systems or related field preferred; or appropriate mix of education and experience
- 2 years of relevant technical experience
- Working knowledge of Microsoft Office, email and other software, hardware, and peripheral systems
- Maintain excellent internal and external customer service with timely responses, a sense of urgency, and conveying a consistent, competent message as part of overall IT team communication
- Maintain great people and business skills with effective communication in the IT department and between other departments
- Maintain relationships and communication with external business partners to drive IT initiatives
- Maintain a high level of professionalism and work as a team to build solid working relationships
- Maintain a culture of accountability with full awareness of technical needs, continually learning
- Follow all safety rules for department and entire facility.
- Monitor and respond quickly and effectively to requests for helpdesk support and resolve problems to the end user’s satisfaction
- Monitor and process service requests based on first in-first out and priority
- Modify configurations, utilities, software default settings, etc. for local workstations
- Document internal procedures
- Assist with onboarding of new users, manage PC setup and configuration for new employees using established standards
- Ensure each workstation has a phone, computer, monitor, keyboard, mouse, and any other specialized equipment
- Install, test, and configure new workstations, peripheral equipment and software
- Maintain inventory of all equipment, software, and software licenses
- Report necessary issues to the IT Manager for escalation
- Assign users and computers with proper access to file directories and programs
- Perform timely workstation hardware and software upgrades as required
- Other duties and projects as assigned
- Be aware of Aquafil's Recycling Guidelines and Environmental Management Systems Policy (see supervisor if further explanation is needed).
- Problem Solving—identify and resolve problems in a timely manner, gather and analyze information skillfully. Function as a self-starter with the ability to work independently. Is aware of resources to access guidance on technical resolutions.
- Customer Service—manages difficult situations effectively, responds promptly to internal and external customer needs and meets commitments. Exhibits strong interpersonal techniques, is positive, respectful, and customer focused.
- Planning/Organizing—prioritizes and plans work and uses time efficiently. Attention to detail, organized, able to meet deadlines.
- Quality control—demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance. Proven ability to apply common sense understanding in order to carry out written and oral instructions.
- Quantity—meets productivity standards and completes work in a timely manner.
- Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Can function as a self-starter with the ability to work independently.
- Dependability—consistently at work and on time, follows instructions and responds to management direction.
- Safety and Security—observes safety and security procedures and uses equipment and materials properly. Ability to read and interpret safety rules and instructions which are posted in English.
- Communication - effectively and professionally conveys information internally and externally through verbal and written
- communication skills. Actively listens, communicates clearly, concisely and assures understanding.
- Ability to calculate figures and amounts, add, subtract, multiply and divide numbers.
- High school diploma required
- Certification, Continuing Education, Associates or Bachelor’s degree in Information Systems or related field preferred; or appropriate mix of education and experience
- 2 years of relevant technical experience
- Working knowledge of Microsoft Office, email and other software, hardware, and peripheral systems
See All 54 Technical Support Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Technical Support JobsTechnical Support Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Technical Support Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Manufacturing
What Georgia Employers Look For
The qualifications that appear most often in technical support jobs across Georgia.
- CompTIA A+ or CompTIA Network+ certification preferred by most Georgia employers
- Associate or bachelor's degree in information technology, computer science, or a related field
- Demonstrated experience troubleshooting Windows and macOS operating systems in a professional environment
- Familiarity with ticketing systems such as ServiceNow, Zendesk, or Jira for issue tracking
- Strong written and verbal communication skills for remote and in-person user support
- Experience supporting enterprise software platforms including Microsoft 365 and cloud-based tools
Technical Support Jobs in Georgia: Frequently Asked Questions
How do you become a technical support in Georgia?
Most technical support roles in Georgia require at least a high school diploma and a recognized certification such as CompTIA A+, though an associate or bachelor's degree in information technology strengthens your application considerably. There is no state-issued license required to work in technical support in Georgia. Employers across Atlanta's technology corridor typically prioritize hands-on experience, vendor certifications from Microsoft or Cisco, and a history of resolving end-user issues efficiently.
Which companies hire technical supports in Georgia?
Georgia technical support roles are posted by Georgia Tech, Astemo, and Geotab and others right now, based on current listings on Migrate Mate as of September 2026. Georgia's dense concentration of financial technology, logistics, and enterprise software companies means technical support demand stays consistent across both large corporations and mid-size regional employers.
Which Georgia cities have the most technical support jobs?
Atlanta, Duluth, and Alpharetta are the Georgia cities with the most technical support openings. Atlanta dominates because it serves as the regional headquarters for major technology, banking, and logistics firms, while Augusta and Savannah generate steady demand through defense installations, healthcare networks, and growing port-related logistics operations that rely on dedicated IT and hardware support staff.
Are there remote technical support jobs in Georgia?
Yes, and more than many fields, because technical support work is well suited to phone, chat, and remote desktop tools that do not require physical presence. About 52% of technical support openings tied to Georgia are remote or hybrid as of September 2026, reflecting how broadly employers have adopted distributed support models. Tier-one helpdesk and software support roles are the most consistently remote, while hardware repair and on-site infrastructure roles remain in-person.
How can I get hired as a technical support in Georgia with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification and applying to tier-one helpdesk roles at Georgia's large technology and financial services employers, where structured onboarding programs bring in candidates without prior corporate IT experience. NCR Atleos, Fiserv, and large healthcare systems like Emory Healthcare hire junior support associates and train them internally. Lateral moves from retail electronics, customer service, or administrative roles that involved troubleshooting software are common stepping stones Georgia employers recognize.
Where can I find and apply to technical support jobs in Georgia?
You can find and apply to technical support jobs in Georgia on Migrate Mate, which lists current openings from employers hiring in the state right now. Search the available roles, find the ones that match your experience and location, and apply directly to each position without needing to create a profile or sign up.
See All 54 Technical Support Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find Technical Support Jobs