IT Support Engineer Jobs in Georgia
IT Support Engineer jobs in Georgia are in strong demand, with active hiring concentrated in enterprise technology, financial services, healthcare, logistics, and government contracting from entry-level help desk roles through senior infrastructure engineers. Atlanta, Alpharetta, and Savannah are the state's largest hiring hubs, where established employers such as Delta Air Lines, NCR Voyix, and Equifax maintain substantial IT operations and recruit it support engineers on a regular basis. The most sought-after specialties in Georgia right now are cloud infrastructure support, endpoint and device management, and cybersecurity-adjacent helpdesk roles. Find a role that fits below and apply directly.
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Showing 5 of 33+ IT Support Engineer jobs
Title: IT Operations Support III – Infrastructure Operations Center
Client: Southern Company Services
Location: Atlanta, GA 30308
Contract: 2 Years
Work Arrangement: Hybrid / Remote
Schedule: 24x7x365 Operations Center, fixed non-rotating schedule
Job Summary
We are seeking an experienced IT Operations Support III / Infrastructure Operations Analyst to support the Southern Company Infrastructure Operations Center (IOC).
This frontline role is responsible for 24x7x365 monitoring, diagnosis, troubleshooting, and first-line resolution across a distributed computing environment that includes Windows, Unix/Linux, web applications, enterprise storage, Oracle databases, SQL Server databases, and batch processing systems .
The ideal candidate will have strong infrastructure troubleshooting experience, excellent documentation skills, and prior experience supporting a 24x7 operations or command-center environment.
Key Responsibilities
Monitor enterprise infrastructure and respond to system events and alerts.
Provide first-line diagnosis and resolution for Windows, Unix/Linux, database, web, storage, and application issues.
Monitor and support batch processing across open systems.
Run and troubleshoot batch jobs using CA AutoSys and BMC Control-M .
Monitor backup processes supporting disaster recovery and business-critical applications.
Perform initial troubleshooting and recovery for abnormal application terminations.
Investigate infrastructure events impacting system health and availability.
Document incidents, troubleshooting actions, and resolutions in detail.
Coordinate repair and recovery activities with vendors and external service providers.
Work closely with infrastructure, application, network, and Technology Organization teams.
Escalate complex issues to appropriate technical support groups.
Support continuous improvement of monitoring tools, troubleshooting procedures, and operational documentation.
Communicate incident status, risks, problems, and resolution progress to management and technical teams.
Required Qualifications
Experience supporting enterprise computer systems and infrastructure.
Strong troubleshooting and analytical skills.
Working knowledge of:
Windows physical, virtual, and clustered servers
UNIX/Linux servers
SQL Server databases
Oracle databases
Microsoft Exchange
Internet Information Services (IIS)
Distributed File System (DFS)
Experience with infrastructure event monitoring and alert-management tools.
Experience running or supporting automated batch-processing environments.
Strong incident documentation and problem-resolution skills.
Professional written and verbal communication skills.
Ability to manage multiple priorities and respond effectively to critical system events.
Ability to work independently and collaboratively in a high-availability environment.
Preferred Qualifications
Education in Computer Science, Computer Information Systems, or a related field .
Approximately 5+ years of experience in a computer systems or infrastructure environment .
Previous experience in a 24x7x365 Operations Center, NOC, IOC, or production support environment .
Working knowledge of Oracle Unified Assurance (OUA) .
Experience with CA AutoSys .
Experience with BMC Control-M .
Experience supporting disaster recovery, enterprise monitoring, and production application environments.
Schedule Requirements
IOC operates 24 hours a day, 7 days a week, 365 days a year .
Position follows a fixed, non-rotating schedule .
Occasional extended hours, fill-in coverage, and on-call support may be required during critical events.
Key Skills
IT Operations | Infrastructure Operations | NOC | IOC | Windows Server | Linux | UNIX | Oracle | SQL Server | AutoSys | Control-M | OUA | IIS | DFS | Enterprise Monitoring | Incident Management | Batch Processing | Disaster Recovery | Production Support
Title: IT Operations Support III – Infrastructure Operations Center
Client: Southern Company Services
Location: Atlanta, GA 30308
Contract: 2 Years
Work Arrangement: Hybrid / Remote
Schedule: 24x7x365 Operations Center, fixed non-rotating schedule
Job Summary
We are seeking an experienced IT Operations Support III / Infrastructure Operations Analyst to support the Southern Company Infrastructure Operations Center (IOC).
This frontline role is responsible for 24x7x365 monitoring, diagnosis, troubleshooting, and first-line resolution across a distributed computing environment that includes Windows, Unix/Linux, web applications, enterprise storage, Oracle databases, SQL Server databases, and batch processing systems .
The ideal candidate will have strong infrastructure troubleshooting experience, excellent documentation skills, and prior experience supporting a 24x7 operations or command-center environment.
Key Responsibilities
Monitor enterprise infrastructure and respond to system events and alerts.
Provide first-line diagnosis and resolution for Windows, Unix/Linux, database, web, storage, and application issues.
Monitor and support batch processing across open systems.
Run and troubleshoot batch jobs using CA AutoSys and BMC Control-M .
Monitor backup processes supporting disaster recovery and business-critical applications.
Perform initial troubleshooting and recovery for abnormal application terminations.
Investigate infrastructure events impacting system health and availability.
Document incidents, troubleshooting actions, and resolutions in detail.
Coordinate repair and recovery activities with vendors and external service providers.
Work closely with infrastructure, application, network, and Technology Organization teams.
Escalate complex issues to appropriate technical support groups.
Support continuous improvement of monitoring tools, troubleshooting procedures, and operational documentation.
Communicate incident status, risks, problems, and resolution progress to management and technical teams.
Required Qualifications
Experience supporting enterprise computer systems and infrastructure.
Strong troubleshooting and analytical skills.
Working knowledge of:
Windows physical, virtual, and clustered servers
UNIX/Linux servers
SQL Server databases
Oracle databases
Microsoft Exchange
Internet Information Services (IIS)
Distributed File System (DFS)
Experience with infrastructure event monitoring and alert-management tools.
Experience running or supporting automated batch-processing environments.
Strong incident documentation and problem-resolution skills.
Professional written and verbal communication skills.
Ability to manage multiple priorities and respond effectively to critical system events.
Ability to work independently and collaboratively in a high-availability environment.
Preferred Qualifications
Education in Computer Science, Computer Information Systems, or a related field .
Approximately 5+ years of experience in a computer systems or infrastructure environment .
Previous experience in a 24x7x365 Operations Center, NOC, IOC, or production support environment .
Working knowledge of Oracle Unified Assurance (OUA) .
Experience with CA AutoSys .
Experience with BMC Control-M .
Experience supporting disaster recovery, enterprise monitoring, and production application environments.
Schedule Requirements
IOC operates 24 hours a day, 7 days a week, 365 days a year .
Position follows a fixed, non-rotating schedule .
Occasional extended hours, fill-in coverage, and on-call support may be required during critical events.
Key Skills
IT Operations | Infrastructure Operations | NOC | IOC | Windows Server | Linux | UNIX | Oracle | SQL Server | AutoSys | Control-M | OUA | IIS | DFS | Enterprise Monitoring | Incident Management | Batch Processing | Disaster Recovery | Production Support
See All 33 IT Support Engineer Jobs in Georgia
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Find IT Support Engineer JobsIT Support Engineer Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
IT Support Engineer Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
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What Georgia Employers Look For
The qualifications that appear most often in IT support engineer jobs across Georgia.
- CompTIA A+, Network+, or Security+ certification recognized by Georgia employers
- Demonstrated experience troubleshooting Windows and macOS operating systems in enterprise environments
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Ability to support Active Directory, Microsoft 365, and VPN client administration
- Associate or bachelor's degree in information technology, computer science, or a related field
- Strong written and verbal communication skills for end-user support and documentation
IT Support Engineer Jobs in Georgia: Frequently Asked Questions
How do you become a it support engineer in Georgia?
Georgia does not require a state-issued license to work as an it support engineer, so the path runs through education and vendor-neutral certifications. Most Georgia employers expect at least a CompTIA A+ certification as a baseline, with Network+ or Security+ valued for advancement. An associate or bachelor's degree in information technology strengthens your candidacy at larger employers such as government agencies and financial institutions headquartered in the Atlanta metro. Building hands-on experience through internships, home labs, or volunteer IT work rounds out your profile.
How much do IT support engineers make in Georgia?
IT support engineers in Georgia earn a median of about $60,440 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $37,750 for the lowest 10% to over $98,750 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support engineers in Georgia?
Employers hiring it support engineers in Georgia right now include Amazon, 4P Consulting, and QTS, based on current listings on Migrate Mate as of November 2026. Georgia's mix of Fortune 500 headquarters, major hospital systems, and federal contracting firms means consistent openings at large, established organizations with structured IT departments.
Which Georgia cities have the most it support engineer jobs?
Atlanta, Dalton, and Stone Mountain have the highest concentration of it support engineer openings in Georgia. Atlanta drives the majority of demand as the state's corporate and technology hub, home to major employers in financial services, logistics, and healthcare, while Alpharetta's dense technology corridor and Savannah's growing logistics and port-related operations account for steady hiring outside the primary metro.
Are there remote it support engineer jobs in Georgia?
Yes, but they're less common than in purely desk-based roles, since much of it support engineering involves hands-on device, network, and infrastructure work that requires on-site presence. About 45% of it support engineer openings tied to Georgia are remote or hybrid as of November 2026, with remote work most available for roles focused on cloud administration, software triage, and tier-two or tier-three remote desktop support.
How can I get hired as a it support engineer in Georgia with little or no experience?
The most realistic entry path is a help desk or IT technician role, which Georgia employers at large healthcare systems, managed service providers, and state government agencies treat as a pipeline into full support engineering positions. Earning a CompTIA A+ certification before applying gives you a concrete credential that Georgia hiring managers recognize immediately. Georgia Tech's Professional Education division and several Georgia community colleges offer short IT support programs that carry weight with local employers. Lateral moves from roles such as network operations center analyst, desktop support technician, or IT coordinator are common stepping stones in the Atlanta and Alpharetta markets.
Where can I find and apply to it support engineer jobs in Georgia?
You can find and apply to it support engineer jobs in Georgia on Migrate Mate, which lists current openings from Georgia employers. Search the listings, find roles that match your experience and location, and apply directly to the ones that fit.
See All 33 IT Support Engineer Jobs in Georgia
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