Technical Support Jobs in Wisconsin
Technical Support jobs in Wisconsin are in steady demand, concentrated in the state's manufacturing technology, healthcare IT, and financial services sectors, with openings ranging from entry-level helpdesk roles to senior infrastructure support specialists. Milwaukee, Madison, and Green Bay account for the largest share of postings, where employers like Johnson Controls, Epic Systems, and American Family Insurance have long-standing technical support teams. The most sought-after specialties include enterprise software support, network troubleshooting, and cloud platform assistance. Find a role that fits below and apply directly.
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Job Overview
To Manage Industrial Trials in accordance with the R&D roadmap along with formulations, process chart, related paperwork, recording documents and processes. To Ensure technical support and troubleshooting to all departments. Follow-up autonomously assigned projects in accordance with R&D management guidelines and decisions. Develop new products and processes and optimize current solutions in accordance with our development procedures and respecting our stage gate process. Make propositions for continuously improve our process, products, and programs.
Responsibilities
- INDUSTRIALIZATION Ensure new product and new equipment qualifications are in accordance with the R&D program and priorities from management Organize opening and closing reviews with quality, purchasing and industrial Build the development plan, manage milestones and timelines for projects Prepare all documentation for the trial formulation and process flow chart Validate trials with regard to chemical specifications, yields, and palatability Communicate to manager via trial report the conclusions Ensure follow-up after product validation in production (first 10 production batches)
- PRODUCTION RECIPES MANAGEMENT: Schedule with production the trials to ensure project is on time Create Bill of material in ERP Validate and update formulas, process charts Modify formulas to fix temporary run-out of raw materials, ingredients, bases... Ensure that formulation/process will be respected Adapt the product & process to industrial constraints Provide formulas for rework
- PROJECT MANAGEMENT and FORMULATION Manage new product implementation from the pilot phase to the Industrialization and all the way to Launch (performance, cost, time, return on investment, process capability, quality control…) Responsible for project execution: pilots, coatings, and tests planning; project traceability, paperwork management Interpret pal tests, analytical results and make projects synthesis to report to management and share during project reviews Coordinate the scale-up and industrialization of new products Take on Portfolio project as needed: be the Local point of contact for Global projects, propose action plan and provide regular updates to the team.
- Can interact with suppliers, outside parties and customers when requested.
- INITIATIVES: To propose and lead the actions to improve the R&D organization To report to management about any malfunctioning into the system and take relevant short term corrective action and propose long term options. To constantly improve the communication system (paperwork, computers…) Follow up in autonomy for own R&D projects and make decisions independently on how to pursue
- EDUCATION/SKILLS NEEDED
- A master’s degree in food processing, food sciences and technologies or chemistry is preferred.
- A bachelor’s degree in food processing, food sciences and technologies or chemistry is required.
- 1 to 5 years’ work experience is required.
- Strong communication skills
- Strong project management skills
- Industrial environment background (production management, production optimization, process engineering) is a plus
Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.
Come join us and embark on a fascinating journey with Symrise.
If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, national origin or any other basis protected by applicable law. All employment decisions are made on the basis of qualifications, merit and business necessity.
Work Location: In person
See All 25 Technical Support Jobs in Wisconsin
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Find Technical Support JobsTechnical Support Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Technical Support Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Manufacturing
- Energy
What Wisconsin Employers Look For
The qualifications that appear most often in technical support jobs across Wisconsin.
- CompTIA A+ or equivalent certification preferred for most Wisconsin helpdesk and desktop support roles
- Associate or bachelor's degree in information technology, computer science, or a related field
- Hands-on experience troubleshooting Windows and macOS environments in a professional setting
- Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk for issue tracking
- Strong written and verbal communication skills for end-user and cross-department collaboration
- Experience supporting enterprise software or ERP systems common in Wisconsin manufacturing and healthcare settings
Technical Support Jobs in Wisconsin: Frequently Asked Questions
How do you become a technical support in Wisconsin?
Most Wisconsin employers look for candidates with at least an associate degree in information technology or a related field, though a strong CompTIA A+ certification is often accepted in place of a degree for entry-level roles. Wisconsin does not require a state-issued license to work in technical support, so the clearest path is building hands-on experience through academic programs at institutions like Madison College or Milwaukee Area Technical College, then applying for helpdesk or desktop support positions.
Which companies hire technical supports in Wisconsin?
Employers hiring technical supports in Wisconsin right now include Generac Power Systems, Formlabs, and ABB, based on current listings on Migrate Mate as of September 2026. Wisconsin's concentration of large healthcare IT firms, insurance companies, and advanced manufacturers means technical support demand stays consistent well beyond seasonal hiring cycles.
Which Wisconsin cities have the most technical support jobs?
Madison, Sussex, and Milwaukee lead Wisconsin for technical support openings. Milwaukee drives volume through its dense mix of financial services, healthcare systems, and corporate headquarters, while Madison's market is anchored by Epic Systems and state government IT operations, and Green Bay sees consistent demand from its manufacturing and logistics employers.
Are there remote technical support jobs in Wisconsin?
Yes, and more than many fields, because much of the work involves resolving software, network, and account issues that can be handled entirely over the phone or through remote desktop tools. About 29% of technical support openings tied to Wisconsin are remote or hybrid as of September 2026, reflecting how broadly distributed the role's responsibilities are. Cloud platform support and enterprise software helpdesk roles are the sub-areas most likely to be fully remote.
How can I get hired as a technical support in Wisconsin with little or no experience?
The most realistic entry point is an entry-level helpdesk or IT service desk role, which Wisconsin employers like Epic Systems, Rite-Hite, and regional hospital networks regularly fill with candidates who hold a CompTIA A+ certification or have completed a two-year IT program at Madison College or Milwaukee Area Technical College. Customer service and retail electronics roles are common lateral moves that Wisconsin hiring managers recognize. Building a home lab, contributing to open-source documentation, or completing a Microsoft or Google IT support certificate strengthens an application without formal work history.
Where can I find and apply to technical support jobs in Wisconsin?
You can find and apply to technical support jobs in Wisconsin on Migrate Mate, which lists current openings from Wisconsin employers. Search the listings to find roles that match your experience and location, then apply directly to the ones that fit.
See All 25 Technical Support Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Technical Support Jobs