Technical Support Manager Jobs in Rhode Island

Job Overview

The Sales Manager is responsible for planning, developing, and implementing sales and marketing strategies to maximize revenue, increase occupancy rates, and enhance the overall brand presence of the hotel. This individual manages the sales team and plays a crucial role in achieving the hotel's financial and business objectives. This position requires a strong understanding of the hospitality industry, market trends, and effective promotional tactics.

What You'll be Doing

• Develop and execute a comprehensive sales plan that targets various market segments and accounts for group, corporate, and leisure business.
• Lead the sales team in identifying new business opportunities, maintaining existing client relationships, and achieving revenue targets.
• Manage the hotel's online presence, including the website, social media channels, and online travel agencies.
• Analyze market trends and guest feedback to identify opportunities for improvement and innovation.
• Monitor sales performance, track key metrics, and provide regular reports to the company.
• Collaborate with other departments to ensure seamless coordination for group events, meetings, and conventions.

• Work closely with revenue management teams to optimize pricing strategies and maximize revenue per available room (RevPAR).
• Implement effective yield management practices to balance occupancy and rates.
• Monitor and analyze competitive set pricing and adjust strategies as needed.

• Cultivate strong relationships with key clients, industry partners, and stakeholders.
• Attend industry events, conferences, and trade shows to network and stay updated on industry trends.

• Develop and manage the sales and marketing budget, allocating resources effectively.
• Conduct regular financial analysis to measure the effectiveness of campaigns and strategies.
• Make data-driven decisions to improve ROI on marketing initiatives.

• Cultivate strong relationships with key clients, industry partners, and stakeholders.
• Attend industry events, conferences, and trade shows to network and stay updated on industry trends.

• Recruit, train, and lead a high-performing sales and marketing team.
• Provide guidance, coaching, and performance evaluations to team members.
• Foster a collaborative and motivated work environment that encourages creativity and innovation.

Qualifications

• Bachelor's degree in hospitality management, Business, Marketing, or a related field.
• Proven experience in hotel sales and marketing, with a track record of achieving revenue goals.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation abilities.
• Proficiency in using hotel management systems, sales software and marketing analytics tools.
• In-depth knowledge of the local and regional hospitality market.

The Sales Manager plays a pivotal role in driving a hotel's revenue growth and brand recognition. This role demands a dynamic blend of strategic thinking, interpersonal skills, and industry expertise to succeed in a competitive hospitality landscape.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:

Full benefits package for full-time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances

• Flexible Spending Accounts
• 401(k) Retirement Plan with Company Match
• Paid Time Off, Vacation and Holidays
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

Experience

Preferred

• 1 year(s): Previous Hotel Sales experience

Behaviors

Required

• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Functional Expert: Considered a thought leader on a subject
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Peer Recognition: Inspired to perform well by the praise of coworkers
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.