Technical Support Manager Jobs in Colorado
Technical Support Manager jobs in Colorado are actively posted across the technology, aerospace, and telecommunications sectors, with demand at both the team-lead and senior director levels. Denver, Colorado Springs, and Boulder are the primary hiring markets, where employers like Lockheed Martin, Comcast, and Dish Network maintain significant operations and consistent openings for this role. The most sought-after specialties include IT service desk management, cloud infrastructure support, and enterprise software implementations. Find a role that fits below and apply directly.
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Showing 4 of 35+ Technical Support Manager jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.
Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.
Key Responsibilities:
Document problems, complete problem tickets, and request information in the support tools.
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.
Effectively manages call workload.
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.
Collaborate well in a team environment.
The full-time employee will work 5 days a week and must be able to work one weekend shift a week.
Required Qualifications:
6 months of technical and/or call center experience
Preferred Qualifications:
Experience in a help desk/call center environment providing technical support in a retail environment.
Experience using computer hardware and software applications.
Education:
High School Diploma or GED required or 2 years equivalent experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $34.15This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.
Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.
Key Responsibilities:
Document problems, complete problem tickets, and request information in the support tools.
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.
Effectively manages call workload.
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.
Collaborate well in a team environment.
The full-time employee will work 5 days a week and must be able to work one weekend shift a week.
Required Qualifications:
6 months of technical and/or call center experience
Preferred Qualifications:
Experience in a help desk/call center environment providing technical support in a retail environment.
Experience using computer hardware and software applications.
Education:
High School Diploma or GED required or 2 years equivalent experience.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $34.15This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 35 Technical Support Manager Jobs in Colorado
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Find JobsTechnical Support Manager Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Technical Support Manager Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Electronics & Hardware
What Colorado Employers Look For
The qualifications that appear most often in technical support manager jobs across Colorado.
- Bachelor's degree in information technology, computer science, or a related technical field
- Five or more years of technical support or IT operations experience, including team leadership
- Proven ability to manage service-level agreements, escalation processes, and helpdesk ticketing systems
- Experience with ITIL frameworks and IT service management platforms such as ServiceNow or Zendesk
- Strong cross-functional communication skills for coordinating with engineering, product, and business teams
- CompTIA A+, HDI Support Center Manager, or equivalent industry certification preferred by most Colorado employers
Technical Support Manager Jobs in Colorado: Frequently Asked Questions
How do you become a technical support manager in Colorado?
Colorado does not require a state-issued license to work as a technical support manager, so the path runs through education and experience. Most hiring managers expect a bachelor's degree in information technology, computer science, or a related field, combined with several years of hands-on technical support work and at least some team leadership. Earning a recognized industry credential such as the HDI Support Center Manager certification or an ITIL Foundation certificate meaningfully strengthens a Colorado application.
How much do technical support managers make in Colorado?
Technical support managers in Colorado earn a median of about $199,420 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $130,570 for the lowest 10% to over $293,250 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support managers in Colorado?
Colorado technical support manager roles are posted by Twilio, UDR, and VIVA and others right now, based on current listings on Migrate Mate as of August 2026. Colorado's dense concentration of aerospace, defense, and telecommunications firms means openings are spread across a wide range of employer types beyond pure technology companies.
Which Colorado cities have the most technical support manager jobs?
Denver, Colorado, and Colorado Springs hold the greatest concentration of technical support manager openings in Colorado. Denver drives the largest share of listings because of its mature technology and finance sectors, while Colorado Springs reflects the heavy presence of defense contractors and military installations that require dedicated IT support operations, and Boulder's strong startup and research ecosystem produces consistent demand for technical support leadership.
Are there remote technical support manager jobs in Colorado?
Yes, and more than many management roles, since a meaningful portion of technical support work can be overseen remotely through ticketing platforms, video tools, and monitoring dashboards. About 52% of technical support manager openings tied to Colorado are remote or hybrid as of August 2026, reflecting how broadly Colorado technology employers have adopted flexible work policies. Roles tied to on-site infrastructure, hardware, or government-cleared environments are more likely to require in-person presence.
How can I get hired as a technical support manager in Colorado with little or no experience?
The most realistic entry path is moving into a technical support manager role from a senior individual-contributor position such as help desk analyst, IT support specialist, or systems administrator, then stepping into a team lead title before applying to full management roles. Large Colorado technology and aerospace employers like Lockheed Martin and Comcast routinely promote from within their support organizations. Earning an HDI or ITIL credential before making the move, and documenting any informal mentoring or shift-lead experience, gives a candidate a measurable edge in Colorado hiring conversations.
Where can I find and apply to technical support manager jobs in Colorado?
You can find and apply to technical support manager jobs in Colorado on Migrate Mate, which lists current Colorado openings. Find roles that match your experience and apply directly to the ones that fit.
See All 35 Technical Support Manager Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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