Technical Support Manager Jobs in Colorado
Technical Support Manager jobs in Colorado are actively posted across the technology, aerospace, and telecommunications sectors, with demand at both the team-lead and senior director levels. Denver, Colorado Springs, and Boulder are the primary hiring markets, where employers like Lockheed Martin, Comcast, and Dish Network maintain significant operations and consistent openings for this role. The most sought-after specialties include IT service desk management, cloud infrastructure support, and enterprise software implementations. Find a role that fits below and apply directly.
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CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary
CHS has an exciting opportunity to join the enterprise customer service team. We are looking for a Technical Customer Support Representative. The customer service function is responsible for facilitating resolution of various types of customer inquiries and disputes. Customer service provides support to customers when dealing with system access and reporting, handling account changes like bank details and shipping locations, invoice explanations and sharing posted prices. Customer service uses available resources and works with internal team members across business functions to investigate and resolve customer inquiries.
This position has the opportunity to be placed within our Colorado business unit in Yuma, CO.
Responsibilities
You will:
- Onboarding & Customer Portal Support: Initiate new customer set up and portal access. Monitor set up process and address delays to ensure safety and compliance requirements are completed. Initiate account changes (bank account, address, etc.) as needed. Provide customer information on how to do business with CHS and utilize digital tools.
- Contracting & Order Support: Provide customers with posted bids and price sheet quotes. Work with customers to ensure contract policy is followed, including gathering contract signatures, following up on unfulfilled contracts and over applied bushel designation, etc. Also, general pricing and invoice/ticket application ownership and questions. Support and facilitate activities related to product delivery, order fulfillment, contract amendments and confirmation, and billing/payment balances.
- Billing & Grain Payment Inquiries: Facilitate customer inquiries related to customer and settlement payments, prepay balance, invoice and payment/contract status and reprinting documents upon request. Intake payments and provide explanation of how to apply.
- Disputes & General Support: Intake all types of customer disputes such as delivery issues, invoices, contract and pricing discrepancies, and quality. Provide general support including location wait times, where to send payment, and hours of location operation. Provide support for 1099 and patronage statement inquiries.
- Contract Administration: Review contract details provided by sales team to ensure accuracy. Precisely execute contract creation and amendments. Electronic document management. Compile and distribute relevant reports for stakeholders. Monitor contract performance and track form status for compliance.
- Other duties and responsibilities as needed or assigned.
Minimum Qualifications (required)
- 1+ years of experience in Customer Service and Technical Support
- High School diploma or GED
Additional Qualifications
- Strong written and verbal communication skills
- Proficient with MS Word, Excel, and PowerPoint
- Ability to work extended hours to meet business demands
- Ability to read, write and communicate in Spanish, preferred
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
Physical Requirements
- Ability to sit, stand, bend, walk and talk
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.
Summary
CHS has an exciting opportunity to join the enterprise customer service team. We are looking for a Technical Customer Support Representative. The customer service function is responsible for facilitating resolution of various types of customer inquiries and disputes. Customer service provides support to customers when dealing with system access and reporting, handling account changes like bank details and shipping locations, invoice explanations and sharing posted prices. Customer service uses available resources and works with internal team members across business functions to investigate and resolve customer inquiries.
This position has the opportunity to be placed within our Colorado business unit in Yuma, CO.
Responsibilities
You will:
- Onboarding & Customer Portal Support: Initiate new customer set up and portal access. Monitor set up process and address delays to ensure safety and compliance requirements are completed. Initiate account changes (bank account, address, etc.) as needed. Provide customer information on how to do business with CHS and utilize digital tools.
- Contracting & Order Support: Provide customers with posted bids and price sheet quotes. Work with customers to ensure contract policy is followed, including gathering contract signatures, following up on unfulfilled contracts and over applied bushel designation, etc. Also, general pricing and invoice/ticket application ownership and questions. Support and facilitate activities related to product delivery, order fulfillment, contract amendments and confirmation, and billing/payment balances.
- Billing & Grain Payment Inquiries: Facilitate customer inquiries related to customer and settlement payments, prepay balance, invoice and payment/contract status and reprinting documents upon request. Intake payments and provide explanation of how to apply.
- Disputes & General Support: Intake all types of customer disputes such as delivery issues, invoices, contract and pricing discrepancies, and quality. Provide general support including location wait times, where to send payment, and hours of location operation. Provide support for 1099 and patronage statement inquiries.
- Contract Administration: Review contract details provided by sales team to ensure accuracy. Precisely execute contract creation and amendments. Electronic document management. Compile and distribute relevant reports for stakeholders. Monitor contract performance and track form status for compliance.
- Other duties and responsibilities as needed or assigned.
Minimum Qualifications (required)
- 1+ years of experience in Customer Service and Technical Support
- High School diploma or GED
Additional Qualifications
- Strong written and verbal communication skills
- Proficient with MS Word, Excel, and PowerPoint
- Ability to work extended hours to meet business demands
- Ability to read, write and communicate in Spanish, preferred
- Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.
Physical Requirements
- Ability to sit, stand, bend, walk and talk
CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.
CHS is an Equal Opportunity Employer/Veterans/Disability.
Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com; to verify that the communication is from CHS.
See All 39 Technical Support Manager Jobs in Colorado
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Find JobsTechnical Support Manager Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Technical Support Manager Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Manufacturing
What Colorado Employers Look For
The qualifications that appear most often in technical support manager jobs across Colorado.
- Bachelor's degree in information technology, computer science, or a related technical field
- Five or more years of technical support or IT operations experience, including team leadership
- Proven ability to manage service-level agreements, escalation processes, and helpdesk ticketing systems
- Experience with ITIL frameworks and IT service management platforms such as ServiceNow or Zendesk
- Strong cross-functional communication skills for coordinating with engineering, product, and business teams
- CompTIA A+, HDI Support Center Manager, or equivalent industry certification preferred by most Colorado employers
Technical Support Manager Jobs in Colorado: Frequently Asked Questions
How do you become a technical support manager in Colorado?
Colorado does not require a state-issued license to work as a technical support manager, so the path runs through education and experience. Most hiring managers expect a bachelor's degree in information technology, computer science, or a related field, combined with several years of hands-on technical support work and at least some team leadership. Earning a recognized industry credential such as the HDI Support Center Manager certification or an ITIL Foundation certificate meaningfully strengthens a Colorado application.
How much do technical support managers make in Colorado?
Technical support managers in Colorado earn a median of about $199,420 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $130,570 for the lowest 10% to over $293,250 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support managers in Colorado?
Colorado technical support manager roles are posted by Todyl, Pushpay, and Antech Diagnostics and others right now, based on current listings on Migrate Mate as of October 2026. Colorado's dense concentration of aerospace, defense, and telecommunications firms means openings are spread across a wide range of employer types beyond pure technology companies.
Which Colorado cities have the most technical support manager jobs?
Denver, Pueblo, and Colorado Springs hold the greatest concentration of technical support manager openings in Colorado. Denver drives the largest share of listings because of its mature technology and finance sectors, while Colorado Springs reflects the heavy presence of defense contractors and military installations that require dedicated IT support operations, and Boulder's strong startup and research ecosystem produces consistent demand for technical support leadership.
Are there remote technical support manager jobs in Colorado?
Yes, and more than many management roles, since a meaningful portion of technical support work can be overseen remotely through ticketing platforms, video tools, and monitoring dashboards. About 54% of technical support manager openings tied to Colorado are remote or hybrid as of October 2026, reflecting how broadly Colorado technology employers have adopted flexible work policies. Roles tied to on-site infrastructure, hardware, or government-cleared environments are more likely to require in-person presence.
How can I get hired as a technical support manager in Colorado with little or no experience?
The most realistic entry path is moving into a technical support manager role from a senior individual-contributor position such as help desk analyst, IT support specialist, or systems administrator, then stepping into a team lead title before applying to full management roles. Large Colorado technology and aerospace employers like Lockheed Martin and Comcast routinely promote from within their support organizations. Earning an HDI or ITIL credential before making the move, and documenting any informal mentoring or shift-lead experience, gives a candidate a measurable edge in Colorado hiring conversations.
Where can I find and apply to technical support manager jobs in Colorado?
You can find and apply to technical support manager jobs in Colorado on Migrate Mate, which lists current Colorado openings. Find roles that match your experience and apply directly to the ones that fit.
See All 39 Technical Support Manager Jobs in Colorado
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