Technical Support Specialist Jobs in Montana
Technical Support Specialist jobs in Montana are concentrated in Billings, Missoula, and Great Falls, where healthcare systems, public utilities, and regional financial institutions maintain consistent demand for help-desk, network support, and IT infrastructure specialists at every level from entry-tier to senior technician. Employers such as RightNow Technologies, Billings Clinic, and NorthWestern Energy have established long-term technical support footprints across the state. Cloud platform support, enterprise hardware troubleshooting, and healthcare IT are among the most in-demand specialties. See the openings below and apply to the ones that match your experience.
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Showing 5 of 23+ Technical Support Specialist jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Analyst, Informatics (Encounter Technical Analyst) is responsible to analyze and document business data and processes, conduct root cause analysis, and create reports or other solutions as needed to support business needs. This position is responsible to conduct analysis or produce reports of varied claim and encounter data.
Additional responsibilities to include but not limited to the following:
- Daily activities include writing simple to complex SQL queries, procedures, and reports on both an ad hoc and production basis for analysis of data trends or anomalies impacting business success.
- Proactively define, identify, develop, and implement system enhancements or modifications to support business strategic goals.
- Assists and participates in the development and prioritization of system updates. Executes test scripts and reports outcomes or defects.
- Candidate must be proficient in SQL, able to write and modify queries, interpret results, conduct root cause analysis, develop short- and long-term solutions following through to completion.
- Demonstrated ability to manage multiple projects forward simultaneously and be responsible for the results.
- Ability to establish relationships with internal and external stakeholders.
Required Qualifications
- 1 plus years of relevant programming or analytical experience. Including development and experience with writing complex queries using SQL.
- Experience in working in a data warehouse environment as well as the ability to work with large data sets from multiple data sources.
- Demonstrated analytical and problem-solving skills.
- Strong written and verbal communication skills and ability to present information to various audiences.
- Strong collaboration skills within and across teams.
- Claims/Encounters experience. (Healthcare Industry experience)
Preferred Qualifications
- QNXT or Edifecs experience.
- Experience with Electronic Data Interchange (EDI) files.
- Experience with test script development and execution.
- Experience with Agile methodologies.
Education
Bachelor’s degree or equivalent work experience.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 23 Technical Support Specialist Jobs in Montana
Find roles in Montana that match your experience and apply in just a few clicks.
Find JobsTechnical Support Specialist Jobs by City in Montana
Where Montana roles are concentrated, by current openings.
Technical Support Specialist Job Market in Montana
A snapshot from current Montana openings, updated as new roles post.
Who's Hiring
- H&R Block10
- Billings Clinic3
- CVS Health2
- WSP1
- Altenar1
Top Industries Hiring
- Healthcare & Medical Services
- Agriculture & Farming
- Technology & Software
- Consulting & Professional Services
What Montana Employers Look For
The qualifications that appear most often in technical support specialist jobs across Montana.
- CompTIA A+ or Network+ certification recognized by Montana hiring employers
- Proficiency diagnosing hardware, software, and network connectivity issues for end users
- Experience with ticketing systems such as ServiceNow, Zendesk, or Jira
- Strong written and verbal communication skills for technical and non-technical audiences
- Familiarity with Windows and macOS environments and Active Directory administration
- Associate degree or higher in information technology, computer science, or related field
Technical Support Specialist Jobs in Montana: Frequently Asked Questions
How do you become a technical support specialist in Montana?
Montana has no state-issued license specific to technical support specialists, so the hiring path centers on recognized industry credentials and education. Most Montana employers expect at minimum a CompTIA A+ certification, which validates core hardware and software competencies, alongside an associate or bachelor's degree in information technology or a related discipline. Candidates who also hold Network+ or Microsoft certifications move to the top of the shortlist at major Montana healthcare systems, utilities, and public-sector agencies.
Which companies hire technical support specialists in Montana?
Companies currently hiring technical support specialists in Montana include H&R Block, Billings Clinic, and CVS Health, per current listings on Migrate Mate as of July 2026. Montana's healthcare networks, regional banks, and state government agencies also maintain ongoing technical support teams across multiple locations.
Which Montana cities have the most technical support specialist jobs?
Billings, Montana, and Malta have the most technical support specialist openings in Montana. Billings drives the largest share of postings as Montana's most populous city and home to major medical, energy, and financial employers, while Missoula's university presence and growing technology sector, and Great Falls' utility and government institutions, account for steady demand in those markets.
Are there remote technical support specialist jobs in Montana?
Yes, and more than most fields, since much technical support work is delivered over phone, chat, and remote-desktop tools rather than on-site. About 40% of technical support specialist openings tied to Montana are remote or hybrid as of July 2026, reflecting the desk-based nature of the work. Tier-one help desk and cloud platform support roles are the most commonly offered in fully remote arrangements.
How can I get hired as a technical support specialist in Montana with little or no experience?
The most realistic entry path is an entry-level help-desk or IT support associate role at one of Montana's large healthcare systems or state government agencies, which regularly hire candidates with only a CompTIA A+ certification and a completed associate degree. Billings Clinic and the Montana Department of Administration have historically brought on junior technicians through structured onboarding programs. Moving laterally from customer service, office administration, or retail electronics repair gives candidates a practical edge, and building a home-lab portfolio demonstrating hands-on troubleshooting accelerates consideration.
Where can I find and apply to technical support specialist jobs in Montana?
You can find and apply to technical support specialist jobs in Montana on Migrate Mate, which lists current openings across Billings, Missoula, Great Falls, and other Montana locations. Search the listings for roles that fit your experience level and specialization, then apply directly to the ones that match.
See All 23 Technical Support Specialist Jobs in Montana
Find roles in Montana that match your experience and apply in just a few clicks.
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