Support Lead Jobs in Montana
Support Lead jobs in Montana concentrate in healthcare systems, information technology, and customer operations, with demand from entry-level team leads through senior operational supervisors. Billings, Missoula, and Great Falls are the primary hiring metros, where employers like Billings Clinic, Providence Health, and Frontier Communications maintain consistent support lead headcount. The most in-demand specialties are technical support leadership, patient services coordination, and call center team management. Scan the live roles below and apply to whichever ones fit.
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If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a child and family case manager.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
- Provide case management services to clients;
- Collect data from collateral sources;
- Review relevant records and other pertinent data and resources;
- Participate as a member of a treatment team in the planning, formulation, implementation, and review of treatment, Personal Support or Individual Service Plan;
- Provide services to identified children and families in order to assist in gaining access to:
- Medical Services-Social Services-Educational Service-Vocational Services-Recreational Services
Excited to join our organization? AWARE child and family case managers earn $20.00 - $22.19 per hour.
Requirements:
Talents, skills, and abilities:
- A thorough understanding of human services, resources, and tools.
- The ability to assess clients (and families) from a strengths model perspective, along with the skills, knowledge, and abilities to develop a theoretical perspective.
- The ability to work with a variety of people.
- Strong oral and written communication skills are a must.
- A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE’s benefits include:
- Annual raises
- Tuition Advancement Program
- Health Insurance
- Dental/Vision Insurance
- 401(k) with company match
- Life Insurance
- Wellness programs
- Generous paid time off
We are proud to be an equal opportunity employer.
Work Location: In person
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a child and family case manager.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
- Provide case management services to clients;
- Collect data from collateral sources;
- Review relevant records and other pertinent data and resources;
- Participate as a member of a treatment team in the planning, formulation, implementation, and review of treatment, Personal Support or Individual Service Plan;
- Provide services to identified children and families in order to assist in gaining access to:
- Medical Services-Social Services-Educational Service-Vocational Services-Recreational Services
Excited to join our organization? AWARE child and family case managers earn $20.00 - $22.19 per hour.
Requirements:
Talents, skills, and abilities:
- A thorough understanding of human services, resources, and tools.
- The ability to assess clients (and families) from a strengths model perspective, along with the skills, knowledge, and abilities to develop a theoretical perspective.
- The ability to work with a variety of people.
- Strong oral and written communication skills are a must.
- A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE’s benefits include:
- Annual raises
- Tuition Advancement Program
- Health Insurance
- Dental/Vision Insurance
- 401(k) with company match
- Life Insurance
- Wellness programs
- Generous paid time off
We are proud to be an equal opportunity employer.
Work Location: In person
See All 71 Support Lead Jobs in Montana
Find roles in Montana that match your experience and apply in just a few clicks.
Find Support Lead JobsSupport Lead Jobs by City in Montana
Where Montana roles are concentrated, by current openings.
Support Lead Job Market in Montana
A snapshot from current Montana openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
What Montana Employers Look For
The qualifications that appear most often in support lead jobs across Montana.
- At least two years of supervisory or lead experience in a support environment
- Demonstrated ability to coach, schedule, and performance-manage frontline support staff
- Proficiency with CRM or ticketing platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills for escalation and reporting
- Associate or bachelor's degree in business, communications, or a related field preferred
- Familiarity with Montana compliance requirements for healthcare or utility support contexts
Support Lead Jobs in Montana: Frequently Asked Questions
How do you become a support lead in Montana?
Most support lead roles in Montana require two or more years of experience in a frontline support position followed by an internal promotion or competitive hire into a lead role. Healthcare-adjacent support leads at systems like Billings Clinic may need familiarity with HIPAA compliance and medical terminology. Technology and telecom support leads typically build toward the role by earning vendor certifications such as CompTIA or Salesforce credentials, which are recognized by major Montana employers.
Which companies hire support leads in Montana?
Employers hiring support leads in Montana right now include Aware, CHS, and AWARE, based on current listings on Migrate Mate as of July 2026. Montana's healthcare, telecommunications, and state government sectors generate the most consistent support lead openings year-round.
Which Montana cities have the most support lead jobs?
Billings, Missoula, and Kalispell have the most support lead openings in Montana. Billings leads because it is Montana's largest city and hosts major healthcare systems and regional corporate offices, while Missoula's university presence and Bozeman's fast-growing technology sector drive demand in those markets.
Are there remote support lead jobs in Montana?
Yes, and more than many fields, because support lead work in technology and customer operations translates well to remote management. About 33% of support lead openings tied to Montana are remote or hybrid as of July 2026, reflecting how widely distributed Montana's workforce is across its rural geography. Remote openings are most common in technical support and software customer success roles, while healthcare and on-site operations leads are nearly always in person.
How can I get hired as a support lead in Montana with little or no experience?
The most realistic path is to join a frontline support team at a large Montana employer and move into a lead role from within. Providence Health and Billings Clinic regularly hire support specialists and customer service representatives, and both promote internally to lead positions. Earning a CompTIA IT Fundamentals or a Salesforce associate credential before applying signals readiness for a lead track. Adjacent roles like shift supervisor, queue monitor, or senior support specialist are common stepping stones that Montana employers treat as direct lead pipeline.
Where can I find and apply to support lead jobs in Montana?
You can find and apply to support lead jobs in Montana on Migrate Mate, which lists current Montana openings in one place. Search the available roles, identify the ones that match your background and preferred location, and apply directly to each listing that fits.
See All 71 Support Lead Jobs in Montana
Find roles in Montana that match your experience and apply in just a few clicks.
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