INTRODUCTION

The NW Toughbook Mobility Territory Account Manager is responsible for developing and executing winning sales and territory strategies across small, medium, and large enterprise accounts. This role requires a deep understanding of the challenges facing key markets including Warehouse Automation, Automotive Service Bay, Manufacturing, Field Service, and Field Sales Optimization. The Territory Account Manager will establish collaborative partnerships between clients, Panasonic, and an ecosystem of VARs, third-party product vendors, and ISVs to drive meaningful customer value.

The assigned territory comprises of Northern California, Oregon, Washington, Idaho, Montana, Wyoming.

At Panasonic Connect, we connect the power of people and technology to change work, advance society and help connect to tomorrow. Empathy, results, relentlessness and teamwork are the foundations of the Panasonic Connect Culture. Our mission is to elevate the employee experience by empowering individuals to use their voice and have a positive impact on our business.

Responsibilities

Value Proposition and Customer Engagement

• Communicate the Panasonic Connect value proposition — "Why Panasonic" — through engaging presentations and conversational meetings, leading with solutions rather than hardware
• Develop and facilitate customer relationships while creating opportunities within territory accounts

Customer Satisfaction and Account Management

• Make customer satisfaction a principal goal within the territory
• Host quarterly key customer reviews and strategy sessions with all top Panasonic accounts
• Act as the account manager for tablet and laptop projects from initiation through delivery, interfacing with customers and key partners (VARs and ISVs), as well as internal Panasonic resources including Professional Services, Project Management, Field Engineering, Software Solutions, Supply Chain, and Senior Management

Sales Reporting and Forecasting

• Provide timely, accurate, and complete sales reports and forecasts
• Maintain and update sales opportunities in Salesforce for accurate forecasting for the executive team, supply chain, and factories
• Analyze each sales opportunity to generate accurate forecasts of products and services

Business Development

• Expand Panasonic's footprint by identifying and closing new prospects
• Identify new products and solutions to address increasingly complex industry demands

Scope

• Responsible for a specific revenue amount within the territory from end users and partners for the Enterprise vertical (North West region and assigned strategic accounts)

BASIC QUALIFICATIONS

Education and Experience

• Bachelor's degree in Business Management, Marketing, or a related discipline
• Fully qualified outside sales account manager with 5+ years of documented sales experience in a similar industry
• Working knowledge of mobile computing products and services
• Understanding of company cultures and professional networks for resolving a variety of issues aligned with Panasonic's Basic Business Principles
• Ability to articulate product portfolios and their connectivity as a complete solution

Key Competencies

• Resource Management – Understands and leverages informal organizational structures; makes work-related contacts and collaborates with internal and external resources to accomplish company goals; asks direct questions and consults available resources before taking action
• Strategic Thinking – Takes a systematic approach to problem-solving by understanding end-to-end value; accurately determines the length and difficulty of tasks and projects; sets clear, realistic, and time-bound objectives aligned with long-term business growth; breaks work down into process steps and sets priorities and time parameters accordingly
• Executive with Passion – Makes personal sacrifices and expends extraordinary effort to complete assignments; represents the company in a professional manner; is self-directed and takes initiative without requiring direction
• Leadership – Works cooperatively with others and demonstrates strong interpersonal and communication skills; works effectively with a wide range of individuals; makes decisions independently and operates without constant supervision

Communication Skills

• Uses direct persuasion in discussions and presentations; listens to the opinions and ideas of others before making decisions; observes, analyzes, and cooperates with others to foster a collaborative environment
• Informs others of changes, ideas, and outcomes; speaks clearly and concisely; delivers internal and external presentations that are informative, persuasive, and tailored to the audience
• Provides information on Panasonic's services and the standards customers can expect; promotes solutions and services that meet customer needs; establishes credibility as a trusted resource and responds in a timely and effective manner

Other Requirements

• Up to 75% travel required

BENEFITS & PERKS – WHAT'S IN IT FOR YOU

Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here's what you can expect:

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental and caregiver leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs – Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.

We Take Opportunity Seriously:

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.

The salary range listed below is just one component of Panasonic's total package. Actual compensation varies depending on the individual's knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.

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SALARY RANGE

• Salary Range: $70,000 – $80,000 Salary / $170k - $180k OTE