TN Visa Technical Operations Manager Jobs
Technical Operations Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant or Engineer categories, depending on your specific duties and degree. Canadian citizens can apply at the port of entry or by mail; Mexican citizens require a U.S. consular appointment. A qualifying job offer and relevant bachelor's degree are required.
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Get Access To All JobsAbout Ericsson Enterprise Wireless Solutions
Ericsson has a vision to lead in the emerging Enterprise 5G networking and security markets and establish 5G as a communication platform via global network APIs. Business Area Enterprise Wireless Solutions (BEWS) plays a fundamental role in achieving this goal by building a differentiated enterprise networking and security product portfolio and by scaling a global multi-channel go-to-market. Leveraging Ericsson’s leadership in cellular, BEWS aims to become the trusted partner for enterprise wireless network infrastructure, with cellular as the entry point and zero trust security as a norm.
Grow with us
The Business Controller – Global Operations Organization is the senior finance partner to Global Operations leadership, providing financial leadership across a highly complex operational environment that includes the global customer support unit and service delivery. This role requires an operational mindset, strong business judgment, and the ability to translate complex cost structures, productivity drivers, workforce investments, service economics, and delivery performance into actionable decisions. The successful candidate will help BEWS scale with financial discipline while strengthening customer experience, service quality, and profitability.
Role differentiators
- Embedded finance partner to Global Operations leadership, with a strong operational and cost-transparency mindset. Primary focus on value creation via service economics, cost complexity, productivity, workforce planning, support operations, delivery revenue, and operational scalability.
- Requires enterprise experience, senior executive support, and the ability to manage through ambiguity in a complex global operating model. Substantial use of AI tools to support meaningful insights and personal productivity.
- Ideal background includes Wireless WAN, networking, telecom, customer support, service delivery, managed services, or adjacent enterprise technology operations.
What you will do
- Act as the trusted finance advisor to Global Operations, influencing decisions on operating model design, capacity planning, service delivery, customer support investments, and resource allocation to align strategy with financial targets and BEWS growth objectives.
- Lead FP&A for global operations—covering operating expenses, workforce costs, support functions, service delivery, and recurring services revenue—and delivers performance insights across cost, productivity, revenue, margin, and service KPIs.
- Build dashboards and decision frameworks that increase transparency into global cost dynamics and operational performance, enabling faster, data-driven management actions.
- Analyse profitability, delivery efficiency, and cost-to-serve for support and service offerings, creating models for resource allocation, capacity planning, workforce optimization, and scalable service growth while protecting margins and customer experience.
- Drive cost management and productivity by improving visibility into complex global cost structures and leading financial analysis for headcount planning, org changes, sourcing decisions, automation, and process simplification.
- Provide governance and risk oversight for operations—monitoring capacity constraints, cost pressures, delivery challenges, and margin erosion—ensuring investments have clear business cases, measurable outcomes, and compliant accounting in partnership with Financial Control and Financial Business Services.
Desired outcomes
- Improved transparency and decision quality across complex global operations cost and revenue dynamics.
- Stronger linkage between operational plans, service performance, productivity, and financial outcomes.
- Scalable operating decisions that support BEWS growth while protecting profitability and customer experience.
- Finance recognized as a practical, trusted, and proactive partner to Global Operations leadership.
What skills you will bring
- Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or related field; MBA, CFA, or advanced degree preferred. 10+ years of progressive finance experience, including experience leading or managing people.
- Significant experience supporting operations, customer support, service delivery, managed services, supply chain, or similarly complex operating environments. Strong understanding of operational finance, cost management, productivity measurement, resource planning, and service economics.
- Experience in Wireless WAN, networking, telecom, cybersecurity, or adjacent enterprise technology sectors strongly preferred. Passion and growth mindset, with the ability to help BEWS scale toward $1B+ revenue while maintaining operational discipline.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is $220,000 to $270,000.
Short-Term Variable Compensation Plan (select if STV): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.
About Ericsson Enterprise Wireless Solutions
Ericsson has a vision to lead in the emerging Enterprise 5G networking and security markets and establish 5G as a communication platform via global network APIs. Business Area Enterprise Wireless Solutions (BEWS) plays a fundamental role in achieving this goal by building a differentiated enterprise networking and security product portfolio and by scaling a global multi-channel go-to-market. Leveraging Ericsson’s leadership in cellular, BEWS aims to become the trusted partner for enterprise wireless network infrastructure, with cellular as the entry point and zero trust security as a norm.
Grow with us
The Business Controller – Global Operations Organization is the senior finance partner to Global Operations leadership, providing financial leadership across a highly complex operational environment that includes the global customer support unit and service delivery. This role requires an operational mindset, strong business judgment, and the ability to translate complex cost structures, productivity drivers, workforce investments, service economics, and delivery performance into actionable decisions. The successful candidate will help BEWS scale with financial discipline while strengthening customer experience, service quality, and profitability.
Role differentiators
- Embedded finance partner to Global Operations leadership, with a strong operational and cost-transparency mindset. Primary focus on value creation via service economics, cost complexity, productivity, workforce planning, support operations, delivery revenue, and operational scalability.
- Requires enterprise experience, senior executive support, and the ability to manage through ambiguity in a complex global operating model. Substantial use of AI tools to support meaningful insights and personal productivity.
- Ideal background includes Wireless WAN, networking, telecom, customer support, service delivery, managed services, or adjacent enterprise technology operations.
What you will do
- Act as the trusted finance advisor to Global Operations, influencing decisions on operating model design, capacity planning, service delivery, customer support investments, and resource allocation to align strategy with financial targets and BEWS growth objectives.
- Lead FP&A for global operations—covering operating expenses, workforce costs, support functions, service delivery, and recurring services revenue—and delivers performance insights across cost, productivity, revenue, margin, and service KPIs.
- Build dashboards and decision frameworks that increase transparency into global cost dynamics and operational performance, enabling faster, data-driven management actions.
- Analyse profitability, delivery efficiency, and cost-to-serve for support and service offerings, creating models for resource allocation, capacity planning, workforce optimization, and scalable service growth while protecting margins and customer experience.
- Drive cost management and productivity by improving visibility into complex global cost structures and leading financial analysis for headcount planning, org changes, sourcing decisions, automation, and process simplification.
- Provide governance and risk oversight for operations—monitoring capacity constraints, cost pressures, delivery challenges, and margin erosion—ensuring investments have clear business cases, measurable outcomes, and compliant accounting in partnership with Financial Control and Financial Business Services.
Desired outcomes
- Improved transparency and decision quality across complex global operations cost and revenue dynamics.
- Stronger linkage between operational plans, service performance, productivity, and financial outcomes.
- Scalable operating decisions that support BEWS growth while protecting profitability and customer experience.
- Finance recognized as a practical, trusted, and proactive partner to Global Operations leadership.
What skills you will bring
- Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or related field; MBA, CFA, or advanced degree preferred. 10+ years of progressive finance experience, including experience leading or managing people.
- Significant experience supporting operations, customer support, service delivery, managed services, supply chain, or similarly complex operating environments. Strong understanding of operational finance, cost management, productivity measurement, resource planning, and service economics.
- Experience in Wireless WAN, networking, telecom, cybersecurity, or adjacent enterprise technology sectors strongly preferred. Passion and growth mindset, with the ability to help BEWS scale toward $1B+ revenue while maintaining operational discipline.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is $220,000 to $270,000.
Short-Term Variable Compensation Plan (select if STV): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.
See all TN Visa Technical Operations Manager Jobs
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Get Access To All JobsTips for Finding TN Visa Sponsorship as a Technical Operations Manager
Map your duties to a TN category
Technical Operations Manager is not a named TN visa category. Before applying, document whether your role aligns with Engineer, Management Consultant, or another listed occupation. A mismatch is the most common reason for TN denial at the border.
Obtain a credential evaluation before applying
If your engineering or management degree is from a Canadian or Mexican institution, get a NACES-member evaluation confirming U.S. equivalency. CBP officers review credentials on the spot and may deny entry without clear documentation of your degree field.
Target employers with cross-border operations experience
Manufacturers, logistics firms, and energy companies operating across the U.S.-Canada or U.S.-Mexico border file TN petitions regularly. Prioritize employers whose operations teams already include TN holders, as their HR and legal teams know the process.
Ask employers to specify duties precisely in your offer letter
Your TN support letter must detail how Technical Operations Manager duties fit a qualifying USMCA category. Vague language like 'overseeing operations' invites scrutiny. Request that the letter describe specific technical systems, engineering oversight, or management consulting functions you will perform.
Use Migrate Mate to find sponsoring employers efficiently
Searching broadly for operations roles wastes time on employers unfamiliar with visa sponsorship. Migrate Mate filters Technical Operations Manager openings by employers with recent visa filings, so you apply where sponsorship experience is proven.
Understand the Mexican consular appointment timeline
Mexican citizens cannot self-petition at the port of entry for TN status and must schedule a consular interview through a U.S. embassy or consulate in Mexico. Build at least six to ten weeks into your job start date planning to account for appointment availability.
Technical Operations Manager TN Visa: Frequently Asked Questions
Does a Technical Operations Manager role actually qualify for a TN visa?
It depends on how your duties are defined. TN visa categories are specific, and Technical Operations Manager is not listed by name. Your role most commonly qualifies under the Engineer or Management Consultant category. Your offer letter must document that your responsibilities align precisely with one of those named USMCA occupations, and your degree must match the field.
How does the TN visa compare to H-1B for Technical Operations Manager positions?
TN has no lottery and no annual cap for Canadian citizens, so you can start work as soon as CBP approves your application at the port of entry. H-1B visa requires entering a lottery with roughly a 25% selection rate and a wait of up to a year before starting. For Mexican citizens, TN requires a consular appointment but still avoids the H-1B lottery entirely.
Where can I find Technical Operations Manager jobs with TN visa sponsorship?
Most general job boards don't filter by TN sponsorship, which means sorting through employers who have no experience with the visa. Migrate Mate is built specifically for TN visa job seekers and surfaces Technical Operations Manager roles at employers already familiar with USMCA-based sponsorship, saving you the work of qualifying each posting manually.
Can I switch employers after starting a Technical Operations Manager role on a TN visa?
Yes, but you need a new TN authorization before starting with the new employer. Your TN status is tied to the specific employer named in your approval. Canadian citizens can present a new support letter and documentation at a port of entry. Mexican citizens must schedule a new consular appointment. Working for a new employer before receiving authorization violates your status.
What happens if CBP questions whether my Technical Operations Manager role fits a TN category?
CBP officers have discretion to approve or deny TN applications at the border. If your role's technical oversight duties are not clearly tied to a qualifying category in your offer letter, an officer may issue a secondary referral or denial. Bring a detailed support letter, your diploma, and any certifications showing specialized technical or engineering expertise relevant to the role.