UX Research Intern Jobs in Massachusetts
UX Research Intern jobs in Massachusetts concentrate heavily in the technology, healthcare, and higher education sectors, with Boston and Cambridge anchoring the most active hiring market in New England for this role. Companies like HubSpot, Wayfair, and Massachusetts General Hospital maintain consistent intern pipelines, drawing candidates into entry-level and pre-graduation roles throughout the year. The most in-demand specialties are usability testing, accessibility research, and mixed-methods user studies tied to enterprise software and digital health products. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 8+ UX Research Intern jobs
Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
We are seeking a talented UX Researcher with a minimum of 2 years of industry experience. The candidate will conduct usability and resonance testing, concept validation testing for our supply chain robotics solutions. The ideal candidate will have a strong foundation in user research methodologies, a passion for understanding user needs, and the ability to translate insights into actionable recommendations. You will collaborate with UX designers, product managers, and engineers to ensure our robotic systems and software interfaces are intuitive, efficient, and aligned with user expectations.
What you’ll do
Conduct Resonance Testing: Design and execute resonance testing to gauge user reactions, emotional responses, and alignment with proposed design concepts for robotics interfaces and software.
Perform Concept Validation: Plan and conduct studies to validate design concepts, ensuring they meet user needs and business objectives within the supply chain and robotics context.
Execute Usability Testing: Develop and lead usability testing sessions for prototypes, existing systems, and new features, identifying pain points and opportunities for improvement.
Gather User Insights: Use qualitative and quantitative methods, such as interviews, surveys, and observations, to understand user behaviors, preferences, and challenges in interacting with robotic systems.
Analyze and Synthesize Data: Translate research findings into clear, actionable insights through reports, presentations, and visualizations to guide design and development teams.
Collaborate with Cross-Functional Teams: Work closely with UX designers, product managers, and engineers to integrate research insights into product development and refine user experiences.
Advocate for Users: Champion user-centered design principles, ensuring user needs are prioritized throughout the product lifecycle.
Stay Current with Trends: Keep up-to-date with UX research methodologies, supply chain technologies, and robotics trends to inform research practices.
What you’ll need
Experience: Minimum of 2 years of professional experience in UX research, ideally with exposure to technical systems, robotics, or supply chain industries.
Education: Bachelor’s degree in Human-Computer Interaction, Psychology, Design, Anthropology, or a related field. A Master’s degree is a plus.
Technical Skills:
Proficiency in UX research methodologies, including resonance testing, concept validation, and usability testing.
Experience with research tools such as Miro, UserTesting, Lookback, or similar platforms for conducting and analyzing studies.
Familiarity with data analysis tools (e.g., Excel, SPSS, or Tableau) for quantitative research.
Knowledge of supply chain operations or robotics systems is a plus.
Soft Skills:
Strong analytical skills to interpret complex data and derive meaningful insights.
Excellent communication and presentation skills to share findings with diverse stakeholders.
Ability to work collaboratively in a fast-paced, cross-functional team environment.
Preferred Qualifications:
Experience conducting research for hardware-software integrated systems, such as robotics.
Understanding of accessibility standards (e.g., WCAG) to ensure inclusive user experiences.
Our environment
Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
#LI-GJ1
#LI-Hybrid
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $96,000.00 - $132,000.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
We are seeking a talented UX Researcher with a minimum of 2 years of industry experience. The candidate will conduct usability and resonance testing, concept validation testing for our supply chain robotics solutions. The ideal candidate will have a strong foundation in user research methodologies, a passion for understanding user needs, and the ability to translate insights into actionable recommendations. You will collaborate with UX designers, product managers, and engineers to ensure our robotic systems and software interfaces are intuitive, efficient, and aligned with user expectations.
What you’ll do
Conduct Resonance Testing: Design and execute resonance testing to gauge user reactions, emotional responses, and alignment with proposed design concepts for robotics interfaces and software.
Perform Concept Validation: Plan and conduct studies to validate design concepts, ensuring they meet user needs and business objectives within the supply chain and robotics context.
Execute Usability Testing: Develop and lead usability testing sessions for prototypes, existing systems, and new features, identifying pain points and opportunities for improvement.
Gather User Insights: Use qualitative and quantitative methods, such as interviews, surveys, and observations, to understand user behaviors, preferences, and challenges in interacting with robotic systems.
Analyze and Synthesize Data: Translate research findings into clear, actionable insights through reports, presentations, and visualizations to guide design and development teams.
Collaborate with Cross-Functional Teams: Work closely with UX designers, product managers, and engineers to integrate research insights into product development and refine user experiences.
Advocate for Users: Champion user-centered design principles, ensuring user needs are prioritized throughout the product lifecycle.
Stay Current with Trends: Keep up-to-date with UX research methodologies, supply chain technologies, and robotics trends to inform research practices.
What you’ll need
Experience: Minimum of 2 years of professional experience in UX research, ideally with exposure to technical systems, robotics, or supply chain industries.
Education: Bachelor’s degree in Human-Computer Interaction, Psychology, Design, Anthropology, or a related field. A Master’s degree is a plus.
Technical Skills:
Proficiency in UX research methodologies, including resonance testing, concept validation, and usability testing.
Experience with research tools such as Miro, UserTesting, Lookback, or similar platforms for conducting and analyzing studies.
Familiarity with data analysis tools (e.g., Excel, SPSS, or Tableau) for quantitative research.
Knowledge of supply chain operations or robotics systems is a plus.
Soft Skills:
Strong analytical skills to interpret complex data and derive meaningful insights.
Excellent communication and presentation skills to share findings with diverse stakeholders.
Ability to work collaboratively in a fast-paced, cross-functional team environment.
Preferred Qualifications:
Experience conducting research for hardware-software integrated systems, such as robotics.
Understanding of accessibility standards (e.g., WCAG) to ensure inclusive user experiences.
Our environment
Up to 10% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
#LI-GJ1
#LI-Hybrid
About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $96,000.00 - $132,000.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.See All 8 UX Research Intern Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find UX Research Intern JobsUX Research Intern Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
UX Research Intern Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Retail
- Insurance
- E-Commerce & Online Marketplaces
What Massachusetts Employers Look For
The qualifications that appear most often in UX research intern jobs across Massachusetts.
- Enrollment in a bachelor's or master's program in HCI, psychology, or design
- Demonstrated experience planning and conducting moderated usability studies
- Proficiency with research tools such as UserZoom, Maze, or Dovetail
- Portfolio showing end-to-end research projects with documented findings and recommendations
- Ability to synthesize qualitative and quantitative data into actionable insights
- Strong written and verbal communication skills for presenting to cross-functional teams
UX Research Intern Jobs in Massachusetts: Frequently Asked Questions
How do you become a ux research intern in Massachusetts?
You become a ux research intern in Massachusetts by enrolling in a degree program in human-computer interaction, cognitive psychology, information science, or a related design field, since no state-issued license is required for this role. Massachusetts universities such as MIT, Northeastern, and UMass Amherst offer strong HCI tracks that employers in the Boston metro actively recruit from. A portfolio demonstrating at least one end-to-end research project is the most consistent differentiator in local hiring.
Which companies hire ux research interns in Massachusetts?
Employers hiring ux research interns in Massachusetts right now include Amazon, Epsilon, and Symbotic, based on current listings on Migrate Mate as of July 2026. Massachusetts's dense concentration of technology firms, academic medical centers, and fintech companies means intern openings recur across both startup and enterprise environments throughout Greater Boston.
Which Massachusetts cities have the most ux research intern jobs?
The Massachusetts cities with the most ux research intern openings are Boston, Reading, and Massachusetts. Boston and Cambridge dominate because they anchor the state's technology, biotech, and academic research ecosystems, where product teams routinely embed research interns, while surrounding communities like Somerville and Waltham benefit from the overflow of mid-size software and healthcare IT companies that cluster along the Route 128 corridor.
Are there remote ux research intern jobs in Massachusetts?
Yes, and more than most fields, since ux research work is largely screen-based and tool-driven. About 67% of ux research intern openings tied to Massachusetts are remote or hybrid as of July 2026, reflecting how naturally the role translates to distributed teams. The parts of the work most likely to stay fully remote are unmoderated study analysis, synthesis sessions, and report writing, while in-person lab studies or stakeholder workshops are more likely to require on-site presence.
How can I get hired as a ux research intern in Massachusetts with little or no experience?
The most realistic entry path is applying to co-op programs before seeking a traditional internship, since Northeastern University's co-op network places students with Boston-area technology and healthcare employers who specifically structure roles for candidates without prior professional experience. MIT and UMass Amherst run similar research lab placements that count as verifiable experience. Candidates from adjacent roles such as library science, psychology research assistant, or customer support analytics can frame transferable methods skills effectively, and a portfolio with even one class or volunteer project documenting a research process consistently opens doors at Massachusetts employers.
Where can I find and apply to ux research intern jobs in Massachusetts?
You can find and apply to ux research intern jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings updated in real time. Search the listings, find the roles that match your background and availability, and apply directly to whichever ones fit your situation.
See All 8 UX Research Intern Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find UX Research Intern Jobs