UX Research Intern Jobs in New York
UX Research Intern jobs in New York concentrate heavily in tech, media, financial services, and consumer products, with the city's dense startup ecosystem and Fortune 500 headquarters making it one of the most active markets in the country for early-career UX talent. Most openings cluster in New York City, with additional opportunities in Brooklyn's tech corridor and Albany for roles tied to government and civic tech. Employers like Google, Spotify, and Verizon have sustained internship programs in New York and regularly hire at the student and recent-graduate level. In-demand specialties include usability testing, mixed-methods research, and accessibility evaluation. Find a role that fits below and apply directly.
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Showing 5 of 25+ UX Research Intern jobs
At American Express, UX Research shapes experiences grounded in deep customer understanding. As artificial intelligence transforms how people discover, decide, and take action, we are advancing our research capabilities to understand the evolving relationships between people and intelligent systems.
We are seeking a Principal UX Researcher who combines exceptional qualitative research expertise, strategic thinking, and methodological innovation to shape how American Express understands, designs, and evaluates AI-powered and agentic experiences. As a senior individual contributor, this person will lead complex research initiatives, influence consequential product and experience decisions, and advance research practices and capabilities across the organization.
The ideal candidate is an accomplished strategic researcher with deep mastery of generative and exploratory qualitative research, exceptional synthesis and storytelling skills, and demonstrated ability to influence senior leaders. They bring intellectual curiosity, original thinking, and the judgment to navigate complex, ambiguous research challenges. They will elevate research excellence across teams through thought leadership, mentorship, and the development of innovative methods and frameworks that advance the practice.
- 10+ years of UX research or applied research experience, with a substantial track record leading complex, strategically significant generative research programs.
- Recognized expertise in qualitative research, including advanced interviewing, contextual inquiry, research design, and interpretive synthesis, with demonstrated ability to develop original insights and conceptual frameworks.
- Demonstrated experience researching AI-powered, conversational, adaptive, or similarly complex emerging technologies, with a strong understanding of the methodological challenges associated with intelligent systems.
- Proven ability to develop or substantially advance research methodologies, evaluation frameworks, or approaches that have influenced research practice beyond individual projects.
- Exceptional strategic judgment and demonstrated ability to influence director-, VP-, or executive-level stakeholders through compelling evidence, original thinking, and sophisticated storytelling.
- Experience providing research thought leadership across teams or complex programs, including guiding research direction, advising on methodological decisions, mentoring researchers, and elevating research standards.
- Strong quantitative literacy and ability to integrate qualitative research, behavioral analytics, survey data, customer feedback, and other evidence into strategically meaningful insights.
Demonstrated ability to navigate ambiguity, challenge established assumptions, and connect customer understanding with business strategy, emerging technologies, and experience opportunities.
Preferred Qualifications
- Direct experience researching generative AI, LLM-based experiences, autonomous agents, or human-AI collaboration.
- Experience evaluating trust, delegation, comprehension, customer control, and error recovery in AI-powered experiences.
- Experience developing reusable research methods or evaluation frameworks adopted across multiple product teams.
Experience in financial services or other complex, highly regulated environments.
Skills
- Strategic UX Research & Experience Strategy
- Expert Generative & Exploratory Qualitative Research
- Research Strategy & Intellectual Leadership
- Advanced Research Methodology & Innovation
- Human-AI Interaction & Agentic Experience Research
- AI Experience Evaluation & Measurement
- Advanced Research Synthesis & Evidence Triangulation
- Customer Mental Models & Behavioral Research
- Conceptual Framework Development & Strategic Insight
- Executive Influence & Strategic Storytelling
- Research Craft Leadership & Mentorship
Enterprise Research Capability Development
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
At American Express, UX Research shapes experiences grounded in deep customer understanding. As artificial intelligence transforms how people discover, decide, and take action, we are advancing our research capabilities to understand the evolving relationships between people and intelligent systems.
We are seeking a Principal UX Researcher who combines exceptional qualitative research expertise, strategic thinking, and methodological innovation to shape how American Express understands, designs, and evaluates AI-powered and agentic experiences. As a senior individual contributor, this person will lead complex research initiatives, influence consequential product and experience decisions, and advance research practices and capabilities across the organization.
The ideal candidate is an accomplished strategic researcher with deep mastery of generative and exploratory qualitative research, exceptional synthesis and storytelling skills, and demonstrated ability to influence senior leaders. They bring intellectual curiosity, original thinking, and the judgment to navigate complex, ambiguous research challenges. They will elevate research excellence across teams through thought leadership, mentorship, and the development of innovative methods and frameworks that advance the practice.
- 10+ years of UX research or applied research experience, with a substantial track record leading complex, strategically significant generative research programs.
- Recognized expertise in qualitative research, including advanced interviewing, contextual inquiry, research design, and interpretive synthesis, with demonstrated ability to develop original insights and conceptual frameworks.
- Demonstrated experience researching AI-powered, conversational, adaptive, or similarly complex emerging technologies, with a strong understanding of the methodological challenges associated with intelligent systems.
- Proven ability to develop or substantially advance research methodologies, evaluation frameworks, or approaches that have influenced research practice beyond individual projects.
- Exceptional strategic judgment and demonstrated ability to influence director-, VP-, or executive-level stakeholders through compelling evidence, original thinking, and sophisticated storytelling.
- Experience providing research thought leadership across teams or complex programs, including guiding research direction, advising on methodological decisions, mentoring researchers, and elevating research standards.
- Strong quantitative literacy and ability to integrate qualitative research, behavioral analytics, survey data, customer feedback, and other evidence into strategically meaningful insights.
Demonstrated ability to navigate ambiguity, challenge established assumptions, and connect customer understanding with business strategy, emerging technologies, and experience opportunities.
Preferred Qualifications
- Direct experience researching generative AI, LLM-based experiences, autonomous agents, or human-AI collaboration.
- Experience evaluating trust, delegation, comprehension, customer control, and error recovery in AI-powered experiences.
- Experience developing reusable research methods or evaluation frameworks adopted across multiple product teams.
Experience in financial services or other complex, highly regulated environments.
Skills
- Strategic UX Research & Experience Strategy
- Expert Generative & Exploratory Qualitative Research
- Research Strategy & Intellectual Leadership
- Advanced Research Methodology & Innovation
- Human-AI Interaction & Agentic Experience Research
- AI Experience Evaluation & Measurement
- Advanced Research Synthesis & Evidence Triangulation
- Customer Mental Models & Behavioral Research
- Conceptual Framework Development & Strategic Insight
- Executive Influence & Strategic Storytelling
- Research Craft Leadership & Mentorship
Enterprise Research Capability Development
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
See All 25 UX Research Intern Jobs in New York
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Find UX Research Intern JobsUX Research Intern Jobs by City in New York
Where New York roles are concentrated, by current openings.
UX Research Intern Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Insurance
- Consulting & Professional Services
What New York Employers Look For
The qualifications that appear most often in UX research intern jobs across New York.
- Enrollment in or recent completion of a bachelor's or master's degree in HCI, psychology, or a related field
- Familiarity with qualitative research methods such as user interviews, think-alouds, and diary studies
- Experience with usability testing tools like UserZoom, Lookback, or Maze
- Ability to synthesize research findings into clear insights for cross-functional product teams
- Proficiency in Figma or similar design tools to support journey mapping and prototype evaluation
- Strong written and verbal communication skills for presenting findings to stakeholders
UX Research Intern Jobs in New York: Frequently Asked Questions
How do you become a ux research intern in New York?
UX research internships in New York do not require a state-issued license, so the path runs through education and portfolio rather than credentialing. Most candidates are enrolled in or recently graduated from programs in human-computer interaction, cognitive psychology, information science, or a related discipline at universities such as NYU, Pratt, or Cornell Tech. Building a case study portfolio that documents a research process from recruiting participants through synthesizing findings is the clearest differentiator when applying to New York employers.
Which companies hire ux research interns in New York?
Companies currently hiring ux research interns in New York include Hinge, Collabera, and American Express, per current listings on Migrate Mate as of November 2026. New York's concentration of consumer-facing tech companies, financial services firms, and media organizations means internship programs here often emphasize mixed-methods research tied directly to product teams.
Which New York cities have the most ux research intern jobs?
New York account for the largest share of ux research intern openings in New York. New York City dominates because it hosts the U.S. headquarters or major offices of the tech platforms, media companies, and financial institutions that run the most structured internship programs, while Brooklyn's growing product and startup scene and Albany's civic technology sector generate openings outside the Manhattan core.
Are there remote ux research intern jobs in New York?
Yes, and more than most fields, because UX research work centers on facilitating interviews, synthesizing notes, and presenting findings digitally rather than requiring a fixed physical location. About 73% of ux research intern openings tied to New York are remote or hybrid as of November 2026, reflecting the role's desk-based and collaboration-tool-driven nature. Moderated usability sessions and stakeholder read-outs are the tasks most commonly conducted fully remotely.
How can I get hired as a ux research intern in New York with little or no experience?
The most realistic entry path is applying directly to structured summer internship programs at New York's large consumer tech and media employers, many of which explicitly recruit students without prior industry experience. NYU's Tandon School of Engineering and Cornell Tech both maintain connections to New York employers that offer early-career research roles. Candidates without formal experience often come from adjacent positions such as psychology research assistant, library UX volunteer, or customer insights analyst, and a two- or three-study portfolio carries more weight than a work history in many New York recruiting processes.
Where can I find and apply to ux research intern jobs in New York?
You can find and apply to ux research intern jobs in New York on Migrate Mate, which lists current New York openings updated regularly. Find a role that fits and apply directly through the listing without needing to create a profile or navigate off-platform.
See All 25 UX Research Intern Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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