Hospitality Green Card Sponsorship Jobs in Alabama
Hospitality Green Card sponsorship jobs in Alabama are concentrated around Birmingham, Huntsville, and Gulf Shores, where hotel groups, resort operators, and food service companies hire internationally. Large employers like Marriott-affiliated properties and Hyatt franchises have sponsored permanent residence for skilled hospitality workers in management, culinary, and guest services roles across the state.
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Get Access To All JobsINTRODUCTION
Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) to join our August 17th class. As a Traveler Advisor you will be responsible for taking inbound calls from GCC's confirmed Travelers, assisting them with maintaining their itinerary through various functions.
Must be located in one of the following States: Alabama, Arizona, Florida, Georgia, Indiana, Nevada, North Carolina, Ohio, South Carolina, Texas, or Utah
Responsibilities
- Handle a high volume of inbound calls; assisting customers with managing their reservation
- Updating Traveler contact information, processing payments, managing airline reservations, online access resets, providing general information on itineraries
- Taking escalated calls, deescalating calls in a customer centric environment
- Communicate comprehensive information to travelers, including details about our products and policies.
- Document all customer interactions and call notes in assigned programs
- Work across multiple platforms in an efficient manner to handle and solution inbound calls (5-7 programs at one time - working across 3 screens).
- Excel in a Values Focused environment: Open & Courageous Communication, Risk Taking, Emotional Maturity, Thriving In Change, Teamwork, Speed & Quality
- Work in a metrics driven environment: Average Handle Time, After Call Work, Average Speed to Answer, Hold Time, Attendance, Adherence, Post Call Surveys, and values assessment
- Attend all Team, Department, and Company meetings in a camera on environment.
QUALIFICATIONS
- 3 - 5+ years of experience working in a call center environment, receiving customer service-based calls.
- Displayed proficiency in an unscripted environment.
- 1+ years of experience working remotely (Preference to those who have started and trained remotely).
- Must have hardwired internet (cannot use Wi-Fi), recommended speeds are 50 MBPS Download, 25 MBPS upload
SCHEDULE
- Training Schedule: (5 weeks) Monday - Friday 9:00 - 5:00 PM ET
- 1st Production Schedule (4-6 Months)
- Sunday - Thursday | Sunday (10:00 AM - 6:00 PM ET), Monday - Thursday (12:00 PM - 8:00 PM ET)
- Tuesday - Saturday | Tuesday - Friday (12:00 PM - 8:00 PM ET) Saturday (10:00 AM - 6:00 PM ET)
TOTAL REWARDS
The base salary range for this role is $18.00 hourly. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
- Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
- Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays - including Juneteenth, Memorial Day, and Labor Day. Plus - extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
- Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
- Your future, secured: 401(k) with company match, life insurance, and disability coverage
- Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
- Extra perks: FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
INTRODUCTION
Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) to join our August 17th class. As a Traveler Advisor you will be responsible for taking inbound calls from GCC's confirmed Travelers, assisting them with maintaining their itinerary through various functions.
Must be located in one of the following States: Alabama, Arizona, Florida, Georgia, Indiana, Nevada, North Carolina, Ohio, South Carolina, Texas, or Utah
Responsibilities
- Handle a high volume of inbound calls; assisting customers with managing their reservation
- Updating Traveler contact information, processing payments, managing airline reservations, online access resets, providing general information on itineraries
- Taking escalated calls, deescalating calls in a customer centric environment
- Communicate comprehensive information to travelers, including details about our products and policies.
- Document all customer interactions and call notes in assigned programs
- Work across multiple platforms in an efficient manner to handle and solution inbound calls (5-7 programs at one time - working across 3 screens).
- Excel in a Values Focused environment: Open & Courageous Communication, Risk Taking, Emotional Maturity, Thriving In Change, Teamwork, Speed & Quality
- Work in a metrics driven environment: Average Handle Time, After Call Work, Average Speed to Answer, Hold Time, Attendance, Adherence, Post Call Surveys, and values assessment
- Attend all Team, Department, and Company meetings in a camera on environment.
QUALIFICATIONS
- 3 - 5+ years of experience working in a call center environment, receiving customer service-based calls.
- Displayed proficiency in an unscripted environment.
- 1+ years of experience working remotely (Preference to those who have started and trained remotely).
- Must have hardwired internet (cannot use Wi-Fi), recommended speeds are 50 MBPS Download, 25 MBPS upload
SCHEDULE
- Training Schedule: (5 weeks) Monday - Friday 9:00 - 5:00 PM ET
- 1st Production Schedule (4-6 Months)
- Sunday - Thursday | Sunday (10:00 AM - 6:00 PM ET), Monday - Thursday (12:00 PM - 8:00 PM ET)
- Tuesday - Saturday | Tuesday - Friday (12:00 PM - 8:00 PM ET) Saturday (10:00 AM - 6:00 PM ET)
TOTAL REWARDS
The base salary range for this role is $18.00 hourly. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:
- Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes
- Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays - including Juneteenth, Memorial Day, and Labor Day. Plus - extensive parental leave, with up to 12-16 weeks paid leave at 100% base salary.
- Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
- Your future, secured: 401(k) with company match, life insurance, and disability coverage
- Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
- Extra perks: FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Green Card Hospitality Job Roles in Alabama
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Search Hospitality Jobs in AlabamaHospitality Green Card Sponsorship Jobs in Alabama: Frequently Asked Questions
Which hospitality companies sponsor Green Card visas in Alabama?
Large hotel management companies and resort operators account for most Green Card sponsorship activity in Alabama's hospitality sector. Marriott, Hyatt, and Hilton-affiliated properties, along with casino resorts like Wind Creek Hospitality in Atmore, have histories of sponsoring permanent residence for qualified employees. Corporate restaurant groups and contract food service companies operating at Alabama universities and medical centers also sponsor Green Cards, typically for management-level and specialized culinary positions.
Which cities in Alabama have the most hospitality Green Card sponsorship jobs?
Birmingham leads the state for hospitality Green Card sponsorship given its concentration of full-service hotels, event venues, and corporate dining operations. Huntsville's rapid growth has expanded hotel and restaurant development, increasing sponsorship opportunities there. Gulf Shores and Orange Beach, driven by resort and vacation hospitality demand, represent a notable secondary market. Montgomery, as the state capital with convention hotel activity, also generates periodic sponsorship openings.
What types of hospitality roles typically qualify for Green Card sponsorship in Alabama?
Roles most commonly sponsored include hotel general managers, executive chefs, food and beverage directors, front office managers, and event operations managers. These positions are favored because they require demonstrated expertise and are harder to fill locally. Entry-level roles rarely qualify. EB-3 sponsorship applies to skilled workers meeting specific experience thresholds, while management positions may be considered under EB-2 if advanced degrees or exceptional ability can be demonstrated.
How do I find hospitality Green Card sponsorship jobs in Alabama?
Migrate Mate is built specifically for international job seekers and filters listings by visa type, including Green Card sponsorship, and by industry. Searching Migrate Mate for hospitality roles in Alabama surfaces employers who have indicated willingness to sponsor permanent residence, saving significant time compared to manually screening general job postings. Filtering by location within Alabama and by the hospitality and tourism category gives the most targeted results for this sponsorship type.
Are there state-specific considerations for Green Card sponsorship in Alabama's hospitality industry?
Alabama participates in E-Verify, and many hospitality employers in the state are required or have chosen to use it, meaning work authorization documentation is scrutinized carefully during onboarding. The state's hospitality market is seasonal in coastal areas, which can affect whether an employer treats a role as permanent, a requirement for Green Card eligibility. Candidates should confirm that the sponsoring position is classified as full-time, permanent employment before beginning the PERM labor certification process with any Alabama employer.
What is the prevailing wage for Green Card hospitality jobs in Alabama?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.