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The Director of Cloud Platform Engineering is a senior technology leader responsible for building, operating, and evolving enterprise-grade cloud platforms that power critical healthcare services. This leader will drive the vision, strategy, and execution of cloud platform capabilities with a strong emphasis on product engineering, automation, and secure-by-design architectures.

Reporting to senior technology leadership, this role partners closely with application engineering, architecture, security, data, and AI teams to deliver resilient, scalable, and compliant cloud platforms. The Director leads a large, multi-disciplinary organization and ensures platforms are delivered using modern Agile delivery practices and infrastructure-as-code (IaC) standards.

This role blends deep technical credibility with strong people leadership and enterprise-scale execution experience. The Director of Cloud Platform Engineering performs technical planning, architecture development and modification of specifications for cloud computing environments. Develops specifications for new IT cloud computing products and service offerings. Assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance.

Key Responsibilities

Leadership & Organization

• Lead, coach, and develop a cloud platform engineering organization of ~60 engineers, architects and associate directors, fostering a culture of accountability, innovation, and continuous improvement
• Establish clear career paths, performance expectations, and succession plans for a large technical organization
• Build a product-minded engineering culture focused on customer value, reliability, and operational excellence

Platform Product Engineering

• Own the cloud platform roadmap and treat platform capabilities as internal products with defined outcomes, SLAs, and adoption metrics
• Drive platform standardization while enabling flexibility for diverse application and business needs
• Partner with enterprise architecture to align platform capabilities with long-term technology strategy

Cloud & Kubernetes Platforms

• Oversee design, delivery, and operation of large-scale cloud and Kubernetes-based platforms supporting mission-critical workloads
• Ensure platforms are highly available, fault tolerant, scalable, and cost-efficient
• Enable developer self-service through standardized tooling, templates, and automation

Infrastructure as Code & Automation

• Enforce infrastructure-as-code (IaC) as the standard for all platform development and operations
• Drive automation across provisioning, configuration, security controls, and lifecycle management
• Continuously reduce manual operations through CI/CD, GitOps, and policy-as-code practices

AI Infrastructure Enablement

• Lead delivery of AI infrastructure platforms, including GPU-enabled compute
• Partner with data science and AI teams to ensure platforms support experimentation, training, and production-scale inference
• Ensure AI platforms meet enterprise standards for security, compliance, scalability, and cost management

Agile Delivery & Operational Excellence

• Ensure platform teams deliver using Agile and DevOps methodologies, emphasizing iterative delivery and fast feedback loops
• Establish strong observability, incident management, and reliability practices
• Define and track KPIs related to platform stability, delivery velocity, customer satisfaction, and cost optimization

Security, Risk & Compliance

• Partner closely with cybersecurity to design and operate secure cloud platforms aligned with healthcare regulatory requirements
• Embed security controls, identity, network segmentation, and compliance automation directly into platform services
• Ensure platforms meet internal and external audit requirements, including HIPAA and enterprise risk standards

Vendor & Financial Management

• Lead vendor management for cloud service providers, platform tooling vendors, and strategic partners
• Manage platform budgets, forecasting, and cloud cost optimization efforts
• Negotiate contracts and influence vendor roadmaps to align with enterprise needs

Use your skills to make an impact

Required Qualifications

• 10+ years of technology experience
• 5+ years leading large-scale cloud or platform engineering teams
• Demonstrated experience leading a remote workforce of engineers/architects across multiple teams and technical domains
• Deep experience with public cloud platforms and Kubernetes at enterprise scale
• Proven success delivering platforms using Agile methodologies and modern DevOps practices
• Strong hands-on understanding of Infrastructure as Code (e.g., Terraform, ARM, Bicep, CloudFormation)
• Experience delivering and operating AI infrastructure
• Strong background in security-focused cloud design and working in regulated environments
• Experience with vendor management, contract negotiation, and financial oversight

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• Experience in healthcare, financial services, or other highly regulated industries
• Familiarity with SRE models, GitOps, and platform product management practices
• Experience influencing technology strategy at the enterprise or executive level

Additional Information

This position follows a remote work style however the candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL or Charlotte, NC.

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$189,400 - $260,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.