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The Company

The Chimes Story

The story of Chimes began in 1947, when The Chimes School opened its doors with a small but devoted staff and a powerful force at its heart: the love of a mother for her child. Frances Bacon envisioned a place where children with developmental disabilities could experience more meaningful, enriching days.

That vision first came to life in the basement of a Baltimore church, where Chimes began as a special education day school serving just five students and their families. From those humble beginnings, Chimes has grown thoughtfully and purposefully to meet the changing needs of the people we support. Today, that legacy continues through The Chimes School, which remains a vital part of our mission...supporting, celebrating, and empowering students to reach their fullest potential.

What began as a single school has grown into a far-reaching network of services. Chimes now offers a full continuum of support that touches every stage of life, helping thousands of individuals with disabilities and mental and behavioral health needs thrive in their communities. Now known as Chimes Family of Services, we provide a broad range of offerings, including community living, day habilitation, vocational training, employment services, and behavioral health care for more than 20,000 children, adolescents, and adults each year.

Through intentional, mission-driven growth, Chimes now operates in six U.S. states: Maryland, Delaware, Virginia, Pennsylvania, New Jersey, and North Carolina, as well as the District of Columbia and Israel. With a history spanning more than 75 years, Chimes Family of Services is carried forward through three distinct business models or service components:

Behavioral Health: We offer a comprehensive range of services and support for people with mental health, substance use, intellectual and developmental disabilities, and co-occurring disorders.

Employment Services: We are one of the nation’s largest employers of people with disabilities.

Intellectual and Developmental Disabilities (IDD) and Autism: Our network expands from toddler-to-senior services, with supports that are tailored to the unique abilities and needs of each person. All of our services are integrated within various communities to maximize opportunities and growth for our participants.

The Opportunity

Position: Chief Financial Officer

Reporting Relationship: President/CEO

Location: Baltimore, MD

Role and Purpose

The Chief Financial Officer will play a critical leadership role in strengthening the financial foundation of Chimes during a period of organizational complexity and growth. As the organization continues to expand across service lines and navigate increasingly rigorous regulatory and compliance requirements—particularly within its federal contracting business—the CFO will be responsible for ensuring that financial operations are disciplined, scalable, and aligned with enterprise priorities.

In this context, the CFO will lead the modernization and professionalization of the finance function, addressing current gaps in processes, systems, and controls while reducing operational risk. This includes stabilizing core financial operations such as billing, invoicing, and accounts receivable; eliminating single points of failure through standardization and cross-training; and enhancing financial visibility through improved reporting, forecasting, and data-driven insights.

The CFO will serve as a key strategic partner to the CEO and executive leadership team, helping to translate financial data into actionable business decisions and ensuring alignment between financial strategy and mission delivery. Success in this role will require a leader who can balance hands-on operational execution with enterprise-level thinking, while driving accountability, strengthening financial literacy across the organization, and building the infrastructure necessary to support long-term sustainability and growth.

Strategic Context

Chimes is entering a period of continued growth and increasing financial complexity, driven by expansion across multiple service lines, geographies, and funding models. As the organization scales, it faces heightened regulatory scrutiny, evolving audit requirements, and the need to integrate financial systems and processes across acquisitions and affiliates. This environment requires a more disciplined, transparent, and scalable financial infrastructure to support both operational execution and long-term sustainability.

The CFO plays a central role in aligning financial strategy with mission priorities and operational execution, ensuring that financial systems, reporting, and controls evolve in step with the organization’s growth. This includes strengthening financial visibility, improving performance reporting, and enabling leadership to make informed, data-driven decisions in an increasingly complex and regulated landscape.

Over the next 3-5 years, Chimes is navigating:

• Continued organizational growth and service expansion
• Increasing financial complexity across multi-state operations
• Heightened regulatory and audit requirements
• Integration of financial systems from acquisitions
• Greater demand for financial transparency and performance reporting

The Opportunity

The Chief Financial Officer role at Chimes represents a critical inflection point for the organization, with the opportunity to strengthen and modernize the financial foundation of a complex, mission-driven enterprise. As Chimes continues to grow across service lines and expand its federal contracting footprint, the CFO will be instrumental in ensuring that financial systems, processes, and controls evolve to meet increasing operational scale, regulatory scrutiny, and strategic ambition.

In the near term, the CFO’s priorities will center on stabilization and risk mitigation—addressing gaps in core financial operations such as billing, invoicing, and accounts receivable; eliminating single points of failure; and implementing disciplined processes and controls. This includes enhancing audit readiness, improving financial accuracy and transparency, and building greater consistency across business units. Establishing strong financial visibility and restoring confidence in financial data will be essential to enabling informed decision-making and protecting key revenue streams, particularly within the federal contracting business.

Beyond stabilization, the CFO has a significant opportunity to build and scale a best-in-class finance function that supports long-term growth and sustainability. This includes implementing integrated financial systems, strengthening forecasting and planning capabilities, supporting M&A and integration efforts, and developing a capital strategy that balances current needs with future investment. As a key member of the executive team, the CFO will also play a central role in elevating financial literacy across the organization, strengthening cross-functional alignment, and ensuring that financial strategy is tightly connected to operational execution and mission impact.

Ultimately, this role is both transformational and highly visible, requiring a leader who can drive immediate operational improvements while building the infrastructure, discipline, and strategic capability necessary for Chimes to scale effectively and sustainably over time.

Primary Job Functions

The Chief Financial Officer will oversee a broad portfolio of strategic and operational responsibilities to ensure the financial health, integrity, and sustainability of the organization. This role requires a leader who can effectively balance enterprise strategy, financial oversight, and day-to-day execution, while providing clear guidance and accountability across all aspects of the finance function. In close partnership with executive leadership and the Board, the CFO will drive financial planning, performance management, risk mitigation, and capital strategy, ensuring that financial operations are aligned with organizational priorities and positioned to support long-term growth and mission impact.

Chief among responsibilities and functions, the CFO will:

• Serve as a strategic advisor to the President and CEO and the Boards on financial positioning, long-term sustainability, and capital allocation.
• Lead development of a multi-year financial strategy focused on the Chimes Strategic Plan.
• Oversee development of annual operating and capital budgets.
• Establish financial KPIs tied to operational and strategic goals.
• Oversee monthly, quarterly, and annual close processes across all Chimes affiliates.
• Provide executive oversight into all external Financial Audits.
• Maintain oversight of all banking relationships, including operating accounts, credit facilities, and treasury services.
• Lead financial due diligence for acquisitions, mergers, and affiliations.
• Set challenging and productive goals for staff and hold staff accountable for actions.
• Provide leadership, motivation, resources and support.
• Use checkpoints and data to track progress; establish systems and processes to measure identified outcomes.
• Supervise the Controller(s) in order to ensure proper maintenance of all financial records of the Agency’s funds and properties, including bank accounts, land and equipment values, special and reserved funds, as well as funds received from all other sources.
• Prepare or review reports that are prepared to be presented to the CEO, Chief Operating Officer (COO), and the Board of Directors concerning the financial and administrative status of the Agency.
• Monitor financial expenditures to ensure their conformity with the Agency’s budget.
• Prepare or supervise preparation of periodic reports, as required, to the various funding sources of the Agency.
• Participate in the analysis of potential acquisitions, mergers and/or new business ventures to determine if these expansion efforts conform to the strategic plan and approved criteria.
• Participate in the analysis of current programs to determine if these efforts should be expanded, modified or discontinued.
• Serve as primary staff liaison to Board Finance, Audit, and Investment Committees.
• Oversee cash flow forecasting, liquidity management, debt strategy, and investment policies to ensure financial stability.
• Partner with operations to optimize revenue strategies, including reimbursement rates, contract performance, and funding diversification.
• Ensure the agency is operated in compliance with IRS and other standards regarding its tax-exempt status.
• Monitor legislation and government rule-making impacting the fiscal operations of the company, providing appropriate input to the President and CEO about advocacy needs in this area but not limited to it.
• Participate in professional and community organizations.
• Use technology for the completion of specified job duties.
• Assume other duties, responsibilities and special projects as needed.

Key Relationships

The Chief Financial Officer operates as a highly collaborative leader, working closely with internal and external stakeholders to ensure strong financial stewardship, alignment, and informed decision-making across the organization. Success in this role depends on strong collaboration, credibility, and financial stewardship, as the CFO builds trusted relationships across leadership, governance, and advisory groups.

The CFO works in close partnership with:

• The CEO on financial strategy and sustainability
• The CAO and COO to align financial, operational, and administrative systems
• Board and Finance Committee members
• Auditors, regulators, and funding partners
• Banks and investment advisors
• Insurance brokers
• Outside legal counsel

The Candidate

The successful candidate will bring a combination of technical financial expertise, operational leadership, and strategic capability to effectively lead a complex, mission-driven organization. This role requires a proven track record of building and scaling finance functions, navigating regulatory environments, and partnering with executive leadership to drive sustainable growth. In addition to core qualifications and experience, the ideal candidate will demonstrate the leadership capabilities, behaviors, and outcomes orientation necessary to strengthen financial performance, enhance organizational discipline, and support long-term mission impact.

Essential:

• Senior financial leadership experience in complex organizations
• Strong knowledge of nonprofit finance, compliance, and audits
• Experience leading financial strategy during growth or change
• Experience in M&A diligence through integration
• Experience leading a high-performing team in a full-cycle finance organization
• Financial systems implementation and organizational KPI development
• Experience creating a capitalization profile that sustains the organization today and anticipates future needs

Helpful, but not required:

• Sector-specific experience in healthcare or human services
• Prior CFO experience

Developmental Stretch - This role often requires continued growth in:

• Balancing financial rigor with strategic flexibility
• Communicating complex financial concepts simply
• Leading financial transformation initiatives
• Supporting innovation while managing risk

Outcomes That Define Success - A successful CFO consistently delivers:

• Strong financial health and fiscal sustainability
• Accurate, timely, and transparent financial reporting
• Effective budget planning and cost management
• Robust financial controls and risk management
• Strategic financial guidance for leadership decisions
• Clean audits and regulatory compliance
• Success is measured by financial stability, clarity, and the organization's ability to invest confidently in its mission.

Education and Experience

• A graduate degree from an accredited college or university in an area related to business, management or administration.
• Ten years of progressively responsible experience in financial management. Demonstrated expertise and ability to apply the principles and practices of accounting, including a US CPA certificate or Master’s in Business Administration with an accounting concentration, plus five years of administrative and personnel management at a senior or executive level.
• The demonstrated ability to plan and supervise the work of others. Must have excellent organizational skills and communication skills with ability to present financial results.
• Proficient in utilizing a personal computer. Bondable as defined by the insurance policy in effect throughout employment.
• Must have an acceptable driving record as determined by criteria established by the Agency’s insurance carrier and by Agency policy.

Application

• Interested candidates can apply to: ChimesCFO@kornferry.com

Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis. Artificial Intelligence tools may be used in connection with the recruitment process for this position.