Residency Program Coordinator - Department of Internal Medicine

Wayne State University is searching for an experienced Residency Program Coordinator - Department of Internal Medicine at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

Job Purpose:

The Residency Program Coordinator is responsible for coordinating all operational aspects and overseeing the day-to-day operations of the assigned residency program in the Wayne State University Graduate Medical Education (GME) Office. Ensures compliance with Accreditation Council for Graduate Medical Education (ACGME) program guidelines and ensures program objectives are met, while identifying gaps and making recommendations for program improvement.

Essential Functions:

- Coordinate all aspects of residency program processes and practices, including participation in the resident recruitment and selection process.
- Interpret program certification guidelines, identify gaps in program operations and makes recommendations for improvement. Create and submit reports that maintain program certification with GME and ACGME offices.
- Oversee day-to-day program reporting. Maintain and update case logs; coordinate resident evaluations, duty hours, conference attendance, etc. Evaluate successful completion of medical resident requirements. Serve as a member of Clinical Competency Committee, participating in remediation process when there is non-compliance, determining resident’s ability to continue medical training.
- Evaluate medical residents’ self-reporting compliance requirements. Follow up with medical residents, holding them accountable to meet requirements and participate in the remediation process when necessary. Counsel and advise medical residents in paperwork and medical resident training matters.
- Create communication plans detailing how and when information will be shared with clients, stakeholders and team members. Manage the marketing function of the residency program, including the development and updates to web-site content, monthly newsletters and other recruitment program materials. Prepare presentations and slides for training or marketing purposes.
- Lead department special projects, apply project management methodology to ensure effective project progression and completion, and to identify continual upgrades and enhancements.
- Schedule training, work with vendors and presenters, oversee implementation, create course evaluations, collate results, etc. Assess overall training, and identify new ways to enhance resident experience and success. Provides input and recommendations to Chair and Director.
- Perform other related duties as assigned.

Unique duties:

Qualifications:

Education:

Bachelor's degree
Bachelor’s degree in health care administration or related field from an accredited college/university. An equivalent combination of education and/or experience may be accepted.

Experience:

Experienced (minimum 2 years of job-related experience)
Three years’ experience in an academic healthcare environment required. Experience in the operational activities of GME office environments including computing technology, recruitment and Association of American Medical Colleges (AAMC) and Liaison Committee on Medical Education (LCME) regulations. Experience in leading projects preferred.

Knowledge, Skills and Abilities:

- Considerable knowledge of University Graduate Medical Education (GME) and Accreditation Council for Graduate Medical Education (ACGME) policies and procedures desired.
- Ability to be self-motivated, working independently. Demonstrated decision-making skills, in adherence with university and departmental procedure. Ability to prioritize and plan work activities, adapting to changing conditions. Can perform work with close attention to detail. Strong organizational skills and ability work with established deadlines and under pressure. Flexible and willing to adjust schedule for departmental needs.
- Must be an effective communicator, both written and verbal, capable of communicating to both subordinates, peers and management as required. Good interpersonal skills required and strong customer service skills. Must be able to handle pressure situations, including dealing with sensitive and confidential human relations situations.
- Ability to compare, contrast and quality check work with a keen attention to detail. Strong analytical skills required including critical thinking, problem-solving skills. Must be able to work independently. Analyze and interpret data in hard copy or electronic form; detect errors and discrepancies. Must be able to demonstrate a good use of judgment.
- Proficient in Microsoft Office and Website software. Demonstrated ability to generate complex spreadsheets and manage databases. Working knowledge of database systems.

Preferred qualifications:

School/College/Division:

H06 - School of Medicine

Primary department:

H0609 - Internal Medicine

Employment type:

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative

Funding/salary information:

• Compensation type: Annual Salary
• Hourly rate:
• Salary minimum: TBD
• Salary hire maximum: TBD

Working conditions:

Normal office environment. Residency Program Offices are located in a clinical environment. Some evenings and weekends required.

Job openings:

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.