Energy F-1 STEM OPT Sponsorship Jobs in North Carolina
North Carolina's energy sector spans Duke Energy's Charlotte headquarters, offshore wind development along the Outer Banks, and solar expansion across the Piedmont region, creating F-1 STEM OPT sponsorship opportunities for engineers, data scientists, and environmental analysts. Research Triangle Park companies and Dominion Energy's state operations regularly hire international candidates in qualifying STEM roles.
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Get Access To All JobsIT Desktop Support Engineer
Job Category: Information Technology
Requisition Number: ITDES002202
Posting Details
Posted: May 4, 2026
Full-Time
Location: Durham, NC - onsite
About Bell and Howell
Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.
Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.
Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry.
Position Title: IT Desktop Support Engineer
Job Summary:
The IT Desktop Support Engineer provides first-line technical support to end users for hardware, software, and basic network issues. This role focuses on troubleshooting, resolving common technical problems, and delivering high-quality customer service. Work is performed under general supervision with established procedures, and complex issues are escalated to senior IT staff or specialized teams as needed.
Job Responsibilities
- Respond to and resolve end-user support requests through the IT ticketing system (incidents and service requests)
- Troubleshoot common hardware, software, and connectivity issues for desktops, laptops, mobile devices, and peripherals
- Provide remote and in-person support to users as needed
- Perform user account administration in Active Directory and Entra ID, including account creation and deactivation, password resets, group membership and role assignments, access provisioning and deprovisioning, and support for onboarding and offboarding processes; assist with multi-factor authentication (MFA) setup and troubleshooting, and perform basic access reviews to ensure appropriate permissions
- Escalate complex or unresolved issues to senior technicians or specialized IT teams following established procedures
- Assist with device setup, imaging, provisioning, and deployment using Microsoft Intune, including Windows Autopilot enrollment, application deployment, configuration profile assignment, compliance policy checks, and basic troubleshooting of managed endpoints (MDM) for desktops and mobile devices
- Install, configure, and maintain standard software applications and operating systems
- Perform routine maintenance tasks such as updates, patches, and basic system checks
- Track and manage IT assets, including hardware inventory and equipment assignments
- Document issues, resolutions, and processes clearly and accurately in the IT ticketing system
- Follow IT policies, procedures, and security standards at all times
- Participate in an on-call rotation or after-hours support as scheduled
- Support team projects and assist with departmental initiatives as assigned
Supervisory Responsibilities
None
Competencies (Skills, Knowledge, and Abilities)
- Basic to intermediate knowledge of desktop and mobile computing devices and operating systems (Windows, macOS)
- Foundational understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi)
- Familiarity with Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint)
- Exposure to Microsoft Intune and modern device management concepts (MDM, Autopilot, compliance policies) preferred
- Strong troubleshooting and problem-solving skills
- Strong communication and customer service skills with a user-focused mindset
- Ability to follow procedures, documentation, and IT policies consistently
- Ability to prioritize tasks and manage multiple support requests in a fast-paced environment
- Willingness to learn new technologies and develop technical skills
- Ability to work independently on routine tasks and escalate appropriately when needed
Education and Experience
- Associate degree in Information Technology, Computer Science, or related field or equivalent combination of education and experience
- 2–5 years of experience in IT support, help desk, or technical support role preferred
- Experience supporting end users in a corporate environment is a plus
- Basic experience troubleshooting hardware, software, and mobile devices required
- Familiarity with remote support tools (e.g., Remote Desktop, TeamViewer) preferred
- Exposure to Active Directory, Entra ID, or Microsoft 365 administration preferred
- Certifications such as CompTIA A+ or Microsoft Fundamentals are a plus but not required
Travel:
This position requires minimal travel (10%) travel in the United States and Canada.
Physical Requirements:
- Ability to sit, stand, and use a computer for extended periods
- Ability to lift and move equipment up to 50 pounds
- Ability to travel occasionally (up to 10%)
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual’s qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
IT Desktop Support Engineer
Job Category: Information Technology
Requisition Number: ITDES002202
Posting Details
Posted: May 4, 2026
Full-Time
Location: Durham, NC - onsite
About Bell and Howell
Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.
Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.
Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry.
Position Title: IT Desktop Support Engineer
Job Summary:
The IT Desktop Support Engineer provides first-line technical support to end users for hardware, software, and basic network issues. This role focuses on troubleshooting, resolving common technical problems, and delivering high-quality customer service. Work is performed under general supervision with established procedures, and complex issues are escalated to senior IT staff or specialized teams as needed.
Job Responsibilities
- Respond to and resolve end-user support requests through the IT ticketing system (incidents and service requests)
- Troubleshoot common hardware, software, and connectivity issues for desktops, laptops, mobile devices, and peripherals
- Provide remote and in-person support to users as needed
- Perform user account administration in Active Directory and Entra ID, including account creation and deactivation, password resets, group membership and role assignments, access provisioning and deprovisioning, and support for onboarding and offboarding processes; assist with multi-factor authentication (MFA) setup and troubleshooting, and perform basic access reviews to ensure appropriate permissions
- Escalate complex or unresolved issues to senior technicians or specialized IT teams following established procedures
- Assist with device setup, imaging, provisioning, and deployment using Microsoft Intune, including Windows Autopilot enrollment, application deployment, configuration profile assignment, compliance policy checks, and basic troubleshooting of managed endpoints (MDM) for desktops and mobile devices
- Install, configure, and maintain standard software applications and operating systems
- Perform routine maintenance tasks such as updates, patches, and basic system checks
- Track and manage IT assets, including hardware inventory and equipment assignments
- Document issues, resolutions, and processes clearly and accurately in the IT ticketing system
- Follow IT policies, procedures, and security standards at all times
- Participate in an on-call rotation or after-hours support as scheduled
- Support team projects and assist with departmental initiatives as assigned
Supervisory Responsibilities
None
Competencies (Skills, Knowledge, and Abilities)
- Basic to intermediate knowledge of desktop and mobile computing devices and operating systems (Windows, macOS)
- Foundational understanding of networking concepts (TCP/IP, DNS, DHCP, Wi-Fi)
- Familiarity with Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint)
- Exposure to Microsoft Intune and modern device management concepts (MDM, Autopilot, compliance policies) preferred
- Strong troubleshooting and problem-solving skills
- Strong communication and customer service skills with a user-focused mindset
- Ability to follow procedures, documentation, and IT policies consistently
- Ability to prioritize tasks and manage multiple support requests in a fast-paced environment
- Willingness to learn new technologies and develop technical skills
- Ability to work independently on routine tasks and escalate appropriately when needed
Education and Experience
- Associate degree in Information Technology, Computer Science, or related field or equivalent combination of education and experience
- 2–5 years of experience in IT support, help desk, or technical support role preferred
- Experience supporting end users in a corporate environment is a plus
- Basic experience troubleshooting hardware, software, and mobile devices required
- Familiarity with remote support tools (e.g., Remote Desktop, TeamViewer) preferred
- Exposure to Active Directory, Entra ID, or Microsoft 365 administration preferred
- Certifications such as CompTIA A+ or Microsoft Fundamentals are a plus but not required
Travel:
This position requires minimal travel (10%) travel in the United States and Canada.
Physical Requirements:
- Ability to sit, stand, and use a computer for extended periods
- Ability to lift and move equipment up to 50 pounds
- Ability to travel occasionally (up to 10%)
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual’s qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Energy Job Roles in North Carolina
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Search Energy Jobs in North CarolinaEnergy Jobs in North Carolina: Frequently Asked Questions
Which energy companies in North Carolina sponsor F-1 STEM OPT visas?
Duke Energy, headquartered in Charlotte, is among the largest energy employers in the state with a consistent history of filing Labor Condition Applications for STEM roles. Dominion Energy, several solar development firms operating across the Piedmont, and offshore wind contractors working along the North Carolina coast have also filed sponsorship paperwork for engineering and data-focused positions. Confirming active LCA filings through OFLC records before applying is advisable.
Which cities in North Carolina have the most energy F-1 STEM OPT sponsorship jobs?
Charlotte leads the state given Duke Energy's corporate presence and the concentration of energy sector vendors and consultants nearby. Raleigh and the Research Triangle Park area follow, where clean energy startups and grid technology companies recruit STEM talent. Wilmington and the coastal region are growing quickly as offshore wind projects advance, generating demand for environmental engineers, project managers, and electrical engineers.
What types of energy roles typically qualify for F-1 STEM OPT sponsorship in North Carolina?
Roles that align with STEM-designated degree programs qualify, including electrical engineering, environmental engineering, data science applied to grid operations, renewable energy systems analysis, and power systems modeling. Positions requiring a degree in engineering, computer science, environmental science, or a related technical field are most commonly approved. Job titles such as grid analyst, renewable energy engineer, and energy data scientist appear regularly in North Carolina LCA filings.
How do I find energy F-1 STEM OPT sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa type, state, and industry, making it straightforward to browse energy roles in North Carolina where employers have documented F-1 STEM OPT sponsorship history. Rather than sorting through unfiltered postings, Migrate Mate surfaces positions matched to your authorization, covering roles from Charlotte's utility sector to the growing offshore wind corridor along the coast.
Are there state-specific considerations for F-1 STEM OPT sponsorship in North Carolina's energy sector?
North Carolina's regulated utility environment means many energy employers work within frameworks set by the North Carolina Utilities Commission, which can affect hiring timelines for certain roles. The state's active offshore wind leasing activity introduces federal permitting timelines that influence project staffing cycles. Employers in this sector must comply with E-Verify for federal contracts, and STEM OPT candidates should confirm their role appears on the employer's E-Verify enrollment before accepting an offer.