Service Coordinator Visa Sponsorship Jobs in North Dakota
Service coordinator roles in North Dakota are concentrated in healthcare systems, social services, and energy sector operations, with employers like Sanford Health, Essentia Health, and state human services agencies among the most active hirers. Bismarck, Fargo, and Grand Forks are the primary hiring centers, and some of these organizations have sponsored work visas for qualified international candidates.
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Get Access To All JobsINTRODUCTION
Join Our Team as a Service Coordinator (Scheduler)
Location: Minot, ND
Home Instead® is looking for a dependable, people-focused Service Coordinator to join our Minot office team. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in building strong relationships, this role is for you.
At Home Instead, we enhance the lives of aging adults and their families by building trust, taking the lead, and sharing our hearts. The Service Coordinator plays a key role in delivering that promise by ensuring clients and Care Professionals are supported, scheduled appropriately, and set up for success.
POSITION OVERVIEW
The Service Coordinator is responsible for coordinating client schedules and Care Pro assignments while building high-quality matches and maintaining extraordinary relationships. This role also supports onboarding, quality assurance efforts, and requires participation in a shared on-call rotation.
This position includes required on-call responsibilities, shared equitably among designated team members, which may include evenings, weekends, and holidays to support urgent client and staffing needs.
PRIMARY RESPONSIBILITIES
- Answer incoming calls in a friendly, professional, and knowledgeable manner
- Create, manage, and maintain client and Care Pro schedules
- Match clients and Care Pros thoughtfully to support continuity of care and relationship-building
- Monitor authorized hours to ensure schedules remain within approved limits
- Manage canceled shifts and Care Pro availability and communicate changes promptly to clients
- Document and manage Care Pro time-off requests
- Enter Care Pro desired hours into WellSky and use utilization tools for even distribution
- Communicate staffing needs and attendance concerns with the Recruitment & Engagement Coordinator
- Maintain clear, open communication with office staff, Care Pros, clients, and family members
ADDITIONAL RESPONSIBILITIES
- Conduct Care Pro–Client Introductions to support smooth starts of care
- Assist with Quality Assurance Visits to ensure service quality and client satisfaction
- Field new service inquiries and enter information into internal systems
- Assist in resolving Care Pro and client concerns through follow-up and documentation
- Participate in a scheduled on-call rotation as required
- Attend Care Pro meetings and team meetings as needed
QUALIFICATIONS
- High school diploma or equivalent required
- One year of related business experience preferred (or equivalent combination of education and experience)
- Valid driver’s license and ability to travel locally for introductions and QA visits
- Strong multitasking and organizational skills
- Positive attitude, strong work ethic, and ability to work well in a team environment
KNOWLEDGE, SKILLS, & ABILITIES
- Ability to maintain confidentiality and handle sensitive information appropriately
- Strong verbal and written communication skills
- Reliable, independent worker who meets deadlines consistently
- Sound judgment, discretion, and integrity
- Ability to build positive working relationships with clients, Care Pros, and office staff
- Comfortable spending extended periods on the phone
- Proficient in Microsoft Word and Excel
- Ability to work effectively in a professional office environment
INTRODUCTION
Join Our Team as a Service Coordinator (Scheduler)
Location: Minot, ND
Home Instead® is looking for a dependable, people-focused Service Coordinator to join our Minot office team. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in building strong relationships, this role is for you.
At Home Instead, we enhance the lives of aging adults and their families by building trust, taking the lead, and sharing our hearts. The Service Coordinator plays a key role in delivering that promise by ensuring clients and Care Professionals are supported, scheduled appropriately, and set up for success.
POSITION OVERVIEW
The Service Coordinator is responsible for coordinating client schedules and Care Pro assignments while building high-quality matches and maintaining extraordinary relationships. This role also supports onboarding, quality assurance efforts, and requires participation in a shared on-call rotation.
This position includes required on-call responsibilities, shared equitably among designated team members, which may include evenings, weekends, and holidays to support urgent client and staffing needs.
PRIMARY RESPONSIBILITIES
- Answer incoming calls in a friendly, professional, and knowledgeable manner
- Create, manage, and maintain client and Care Pro schedules
- Match clients and Care Pros thoughtfully to support continuity of care and relationship-building
- Monitor authorized hours to ensure schedules remain within approved limits
- Manage canceled shifts and Care Pro availability and communicate changes promptly to clients
- Document and manage Care Pro time-off requests
- Enter Care Pro desired hours into WellSky and use utilization tools for even distribution
- Communicate staffing needs and attendance concerns with the Recruitment & Engagement Coordinator
- Maintain clear, open communication with office staff, Care Pros, clients, and family members
ADDITIONAL RESPONSIBILITIES
- Conduct Care Pro–Client Introductions to support smooth starts of care
- Assist with Quality Assurance Visits to ensure service quality and client satisfaction
- Field new service inquiries and enter information into internal systems
- Assist in resolving Care Pro and client concerns through follow-up and documentation
- Participate in a scheduled on-call rotation as required
- Attend Care Pro meetings and team meetings as needed
QUALIFICATIONS
- High school diploma or equivalent required
- One year of related business experience preferred (or equivalent combination of education and experience)
- Valid driver’s license and ability to travel locally for introductions and QA visits
- Strong multitasking and organizational skills
- Positive attitude, strong work ethic, and ability to work well in a team environment
KNOWLEDGE, SKILLS, & ABILITIES
- Ability to maintain confidentiality and handle sensitive information appropriately
- Strong verbal and written communication skills
- Reliable, independent worker who meets deadlines consistently
- Sound judgment, discretion, and integrity
- Ability to build positive working relationships with clients, Care Pros, and office staff
- Comfortable spending extended periods on the phone
- Proficient in Microsoft Word and Excel
- Ability to work effectively in a professional office environment
Service Coordinator Job Roles in North Dakota
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Search Service Coordinator Jobs in North DakotaService Coordinator Jobs in North Dakota: Frequently Asked Questions
Which companies sponsor visas for service coordinators in North Dakota?
Sanford Health and Essentia Health are among the larger employers in North Dakota with established HR infrastructure for work visa sponsorship. State agencies and nonprofit social service organizations occasionally sponsor as well, though less consistently. Sponsorship willingness varies by organization size, the urgency of the hiring need, and whether the role meets specialty occupation requirements under the applicable visa category.
Which visa types are most common for service coordinator roles in North Dakota?
The H-1B visa is the most common work visa for service coordinator positions that require a bachelor's degree in a specific field such as social work, human services, or a related discipline. TN visas are available for Canadian and Mexican nationals in qualifying professional categories. Some positions in healthcare or education settings may also support J-1 visa exchange visitor status, depending on the employer and program structure.
Which cities in North Dakota have the most service coordinator sponsorship jobs?
Fargo has the highest concentration of service coordinator opportunities in North Dakota, driven by its larger healthcare systems, nonprofits, and proximity to North Dakota State University. Bismarck, as the state capital, has demand through government agencies and regional medical centers. Grand Forks also sees activity through the University of North Dakota health and human services network and affiliated community organizations.
How to find service coordinator visa sponsorship jobs in North Dakota?
Migrate Mate filters service coordinator jobs specifically by visa sponsorship status, so you can browse roles in North Dakota without sorting through postings from employers who don't sponsor. Because service coordinator positions span healthcare, social services, and energy support functions in this state, using a targeted tool like Migrate Mate helps narrow the search to organizations that have demonstrated willingness to work with international candidates.
Are there any state-specific considerations for service coordinators seeking visa sponsorship in North Dakota?
North Dakota's tight labor market in healthcare and social services has made some employers more open to sponsoring international workers than they might be in more populated states. Prevailing wage requirements still apply, so employers must certify that the offered compensation meets Department of Labor standards for the Fargo or Bismarck wage areas, which differ from national averages. Roles tied to specific licensing requirements, such as licensed social work, can add complexity to the visa petition process.
What is the prevailing wage for sponsored service coordinator jobs in North Dakota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.