Patient Service Specialist Visa Sponsorship Jobs in Washington
Washington state is a strong market for patient service specialist roles, with major health systems like UW Medicine, MultiCare, Providence, and Virginia Mason Franciscan Health concentrated in Seattle, Tacoma, and Spokane. International candidates with clinical coordination or front-office healthcare experience will find consistent demand across the state's extensive hospital networks and outpatient clinics.
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UW Medical Center - Northwest Seattle Breast Center - has an outstanding opportunity for a Patient Services Specialist (job profile: Patient Services Specialist 3).
WORK SCHEDULE
- Full-time (40 hours per week)
- Day, Shift
- Mondays - Thursdays 8:15am - 4:45pm and Fridays 9:45am - 5:45pm
- Hybrid 2 days/remote per week
POSITION HIGHLIGHTS
- Conveniently located near public transportation
- Make a difference for the patients and employees we serve
- Opportunity to provide career growth
DEPARTMENT DESCRIPTION
- Radiology Services at UW Medical Center - Montlake is the premier choice for imaging in the Pacific Northwest. Our combination of expertise, service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family.
From basic screening tests to cutting-edge procedures, our state-of-the-art equipment, skilled technologists and diverse, world-class academic radiologists deliver timely, accurate results.
All of UW Medicine’s radiologists are board-certified and specialize in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments.
We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures, including electrocardiogram (for neonatal and pediatric patients) and echocardiography services, CT and MRI imaging services and nuclear imaging services.
Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed.
PRIMARY JOB RESPONSIBILITIES
- The Patient Services Specialist 3 will coordinate and provide clinic front desk patient support, reception and discharge activities, schedule appointments, check-in patients, provide initial triage, coordinate referral process, coordinate medical records, obtain and verify registration information/insurance, and perform other necessary activities to maintain clinic operations, answer telephones, pre-register patients, and schedule Radiology appointments
- Schedule patients focusing on patient safety and reducing the likelihood of medical/health care errors
- Maintain clean, organized, professional work area, and performs other related duties as assigned
- Create Epic orders and referrals for scheduling radiology exams to include exam specific CPT and ICD-10 codes, complete patient registration needs by creating and updating demographics, guarantor accounts, and insurance payors
- Participate in process improvement projects such as facilitating workgroup efforts to identify and increase daily throughput of Epic work queue orders
- Work towards departmental and team goals by analyzing Epic work queue orders and assist in workflow efficiency enhancements
- Participate in use case improvement for the processing of external provider orders through the Fax document management application to be scheduled in Epic
- Skilled in identifying and driving solutions for the anesthesia and sedation nurse triage coordination
- Act as a subject matter expert for their scheduling modality, think critically, and troubleshoot Epic errors for the team
- Function proficiently within their team to assist with the training of new staff and act as a go to team resource
- Assist in monitoring Epic schedule templates to ensure the group is performing proper resource level loading
- Audit online ticket scheduling appointments for accuracy of order placement, referral completion, and resource selection
- Analyze the No Show, Cancellation, Wait list follow up reports data, and the Online Scheduling reports to perform patient follow up and reduce revenue loss
- Collaborate with Supervisor and Business Manager, to assist in capturing workgroup behavior and provide solutions for complex work workflow inefficiencies including external referral submissions, financial access payor authorization, imaging protocolling and coding changes, and patient access to services to ensure we are meeting the needs of our patient’s as well as the departments' financial stability and success
- Respond to patient’s needs and concerns as appropriate maintaining Patient First mentality
- Develop and maintain good working relationships within the department, with other departments and all medical staff
REQUIREMENTS
- High school graduation or equivalent
- Two years Patient Services Specialist 2 experience
OR
- An equivalent combination of education/experience
ABOUT UW MEDICAL CENTER - MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center - Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.
Excellence. Exploration. Education.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Compensation, Benefits and Position Details
Pay Range Minimum:
$21.84 hourly
Pay Range Maximum:
$30.30 hourly
Other Compensation:
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Nonsupervisory
About the UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Job Description
UW Medical Center - Northwest Seattle Breast Center - has an outstanding opportunity for a Patient Services Specialist (job profile: Patient Services Specialist 3).
WORK SCHEDULE
- Full-time (40 hours per week)
- Day, Shift
- Mondays - Thursdays 8:15am - 4:45pm and Fridays 9:45am - 5:45pm
- Hybrid 2 days/remote per week
POSITION HIGHLIGHTS
- Conveniently located near public transportation
- Make a difference for the patients and employees we serve
- Opportunity to provide career growth
DEPARTMENT DESCRIPTION
- Radiology Services at UW Medical Center - Montlake is the premier choice for imaging in the Pacific Northwest. Our combination of expertise, service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family.
From basic screening tests to cutting-edge procedures, our state-of-the-art equipment, skilled technologists and diverse, world-class academic radiologists deliver timely, accurate results.
All of UW Medicine’s radiologists are board-certified and specialize in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments.
We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures, including electrocardiogram (for neonatal and pediatric patients) and echocardiography services, CT and MRI imaging services and nuclear imaging services.
Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed.
PRIMARY JOB RESPONSIBILITIES
- The Patient Services Specialist 3 will coordinate and provide clinic front desk patient support, reception and discharge activities, schedule appointments, check-in patients, provide initial triage, coordinate referral process, coordinate medical records, obtain and verify registration information/insurance, and perform other necessary activities to maintain clinic operations, answer telephones, pre-register patients, and schedule Radiology appointments
- Schedule patients focusing on patient safety and reducing the likelihood of medical/health care errors
- Maintain clean, organized, professional work area, and performs other related duties as assigned
- Create Epic orders and referrals for scheduling radiology exams to include exam specific CPT and ICD-10 codes, complete patient registration needs by creating and updating demographics, guarantor accounts, and insurance payors
- Participate in process improvement projects such as facilitating workgroup efforts to identify and increase daily throughput of Epic work queue orders
- Work towards departmental and team goals by analyzing Epic work queue orders and assist in workflow efficiency enhancements
- Participate in use case improvement for the processing of external provider orders through the Fax document management application to be scheduled in Epic
- Skilled in identifying and driving solutions for the anesthesia and sedation nurse triage coordination
- Act as a subject matter expert for their scheduling modality, think critically, and troubleshoot Epic errors for the team
- Function proficiently within their team to assist with the training of new staff and act as a go to team resource
- Assist in monitoring Epic schedule templates to ensure the group is performing proper resource level loading
- Audit online ticket scheduling appointments for accuracy of order placement, referral completion, and resource selection
- Analyze the No Show, Cancellation, Wait list follow up reports data, and the Online Scheduling reports to perform patient follow up and reduce revenue loss
- Collaborate with Supervisor and Business Manager, to assist in capturing workgroup behavior and provide solutions for complex work workflow inefficiencies including external referral submissions, financial access payor authorization, imaging protocolling and coding changes, and patient access to services to ensure we are meeting the needs of our patient’s as well as the departments' financial stability and success
- Respond to patient’s needs and concerns as appropriate maintaining Patient First mentality
- Develop and maintain good working relationships within the department, with other departments and all medical staff
REQUIREMENTS
- High school graduation or equivalent
- Two years Patient Services Specialist 2 experience
OR
- An equivalent combination of education/experience
ABOUT UW MEDICAL CENTER - MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center - Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.
Excellence. Exploration. Education.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Compensation, Benefits and Position Details
Pay Range Minimum:
$21.84 hourly
Pay Range Maximum:
$30.30 hourly
Other Compensation:
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Nonsupervisory
About the UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Patient Service Specialist Job Roles in Washington
See all 220+ Patient Service Specialist Jobs in Washington
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Search Patient Service Specialist Jobs in WashingtonPatient Service Specialist Jobs in Washington: Frequently Asked Questions
Which companies sponsor visas for patient service specialists in Washington?
The largest sponsors for patient service specialist roles in Washington are integrated health systems. UW Medicine, Providence Health and Services, MultiCare Health System, Virginia Mason Franciscan Health, and Seattle Children's Hospital have all filed for work visas on behalf of healthcare support staff. Sponsorship activity tends to concentrate at large academic medical centers and regional hospital networks rather than smaller independent clinics.
Which visa types are most common for patient service specialist roles in Washington?
The H-1B visa is the most common visa for patient service specialists in Washington when the role qualifies as a specialty occupation, typically requiring a bachelor's degree in healthcare administration, health information management, or a related field. Some employers also use the TN visa for Canadian and Mexican nationals in qualifying administrative healthcare roles. Candidates already holding OPT or STEM OPT authorization are often a preferred starting point for employers new to sponsorship.
Which cities in Washington have the most patient service specialist sponsorship jobs?
Seattle and its surrounding metro, including Bellevue and Redmond, account for the majority of patient service specialist openings in Washington, driven by the density of major health systems and the University of Washington Medical Center. Tacoma is a secondary hub with MultiCare and CHI Franciscan facilities. Spokane serves as the primary healthcare employment center for Eastern Washington, anchored by Providence and MultiCare Deaconess Hospital.
How to find patient service specialist visa sponsorship jobs in Washington?
Migrate Mate is the most direct way to find patient service specialist roles in Washington where employers are open to visa sponsorship. You can filter specifically by state and job title to surface relevant openings, avoiding the time spent manually screening postings that don't support international candidates. Patient service specialist roles at Washington health systems are regularly listed, particularly from larger networks with established HR infrastructure for sponsorship.
Are there state-specific factors that affect visa sponsorship for patient service specialists in Washington?
Washington's concentration of large academic medical centers and integrated health systems means more employers have existing immigration infrastructure than you'd find in states with smaller healthcare markets. The University of Washington's healthcare programs also create a regional pipeline that some employers are accustomed to supporting through OPT and subsequent H-1B sponsorship. Prevailing wage requirements under the H-1B apply statewide, with Seattle-area wages typically benchmarked to the higher Seattle-Bellevue-Everett metropolitan statistical area.
What is the prevailing wage for sponsored patient service specialist jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.