Strategy Business Operations Visa Sponsorship Jobs in Washington
Washington state is a strong market for strategy and business operations professionals, with major employers like Microsoft, Amazon, Boeing, and Expedia Group concentrated in Seattle and the Eastside corridor. Companies in tech, aerospace, and retail consistently sponsor H-1B visa and other work visas for operations and strategy roles across the region.
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Get Access To All JobsFor over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for every day.
Smartsheet is a leading enterprise platform for dynamic work, empowering organizations to plan, execute, and report on work at scale. Backed by multiple private equity firms, Smartsheet operates with the rigor, discipline, and growth orientation of a world-class PE-backed SaaS company. We are at a pivotal moment — accelerating our AI capabilities, evolving our operating model, and building the organizational infrastructure to scale intelligently.
The Opportunity
Smartsheet is in the midst of a profound product and business transformation. The company’s AI roadmap is fundamentally reshaping how Smartsheet delivers value to customers. These innovations aren’t just changing the product; they’re reshaping the work itself — particularly in the Customer Excellence organization which includes professional services, customer success, customer experience, and customer support.
This is one of the most consequential roles in the Customer Excellence organization. The Senior Director, Transformation & Business Operations helps the CCO operate at full leverage across the business by aligning priorities and driving transformation initiatives. This is not a scheduling or logistics role. The person in this seat translates the CCO’s vision into an operating rhythm, establishes the programmatic infrastructure to drive transformational initiatives, and facilitates change management.
What You'll Own
Chief of Staff to the CCO
- Serve as a trusted thought partner and force multiplier to the CCO, ensuring their time, attention, and decision-making are focused on the highest-leverage priorities
- Own the CCO's operating rhythm — staff meetings, leadership offsites, QBRs, and board or executive committee touchpoints — ensuring each is well-structured, purposeful, and followed up on
- Prepare the CCO for board presentations, investor briefings, and executive leadership forums, including developing the narrative, structuring the materials, and synthesizing supporting data
- Act as a proxy for the CCO in cross-functional forums when appropriate, representing the CE organization's priorities and driving decisions forward
- Manage high-priority special projects on behalf of the CCO that require senior judgment and confidentiality
- Monitor organizational health signals — team sentiment, retention risk, cross-functional friction — and surface them proactively with recommended actions
Business Performance & Insights
- Own the CE organization's performance management framework — defining the KPIs, OKRs, and leading indicators that reflect the health of the business across CS, PS, Support, and CX programs
- Build and maintain the executive dashboards and reporting cadences the CCO uses to run the business and communicate performance to the C-suite and board
- Translate complex, multi-dimensional performance data into clear, compelling narratives that drive decisions — not just reports that describe what happened
- Lead the CE organization's annual planning process in partnership with the CCO and Finance including headcount modeling, investment prioritization, and goal-setting alignment
- Identify performance trends, risks, and opportunities ahead of the leadership team and bring forward pointed recommendations.
CE Business Transformation
- Lead Customer Excellence Transformation Initiatives — the program infrastructure responsible for identifying, designing, and executing the strategic change initiatives that evolve how the CE organization operates
- Define the methodology for how transformation initiatives are scoped, resourced, governed, measured, and closed
- Own the CE transformation roadmap — a living view of the cross-functional change programs underway, their interdependencies, and their expected business impact
- Assess the role of AI in strategically enriching, enhancing, and reshaping existing workflows
- Lead change management on major CE initiatives, ensuring that program design accounts for how people and teams actually adopt change, not just what the org chart says should happen
- Partner with the VP of Customer Experience & Scaled Execution, the Senior Directors of CS and PS programs, and Support leadership to identify where process, tooling, or structural changes are needed and build the case for investment
Cross-Functional Change Management
- Serve as the connective tissue between the CCO's office and the broader CE leadership team — ensuring alignment on priorities, surfacing conflicts early, and creating the conditions for fast, effective decision-making
- Build and maintain strong partnerships with Finance, Sales, Product, and People teams to ensure the CE organization's initiatives are coordinated with broader company priorities
- Drive accountability across CE program owners by establishing clear decision rights, escalation paths, and communication standards
- Offer insights, data, and conviction to inspire a move toward faster, more confident adoption of AI-enabled operating models and workflows across Customer Excellence
What You Will Bring
- 10+ years of progressive experience in Customer Success, Professional Services, business operations, strategy, or management consulting — with meaningful exposure to enterprise SaaS
- Demonstrated experience operating as a Chief of Staff, Strategy Lead, or senior business partner to a C-level executive — you know what it takes to make an executive and a leadership team operate at their best
- Exceptional analytical and storytelling ability — you can work from raw data to board-ready, insights-driven narrative
- Experience building or leading strategic programs or large-scale transformation initiatives in a go-to-market/post-sale organization
- Strong financial acumen — able to build post-sale workforce models, partner with Finance, and frame strategic decisions in terms of cost, efficiency, and ROI
- Unusually strong judgment: you regularly handle sensitive information, navigate ambiguity, and make calls in the absence of perfect data
- Executive presence and credibility — you can represent the CCO's perspective in a room, hold your own with peers and senior stakeholders, and influence without direct authority. You are able to synthesize complex, ambiguous situations into clear, compelling recommendations for senior audiences.
- High organizational EQ — you understand the informal dynamics of an organization as well as the formal ones, and you factor both into how you operate
- Bonus: experience in a high-growth SaaS company scaling a Customer Experience or Go-to-Market function through a significant inflection point
Why This Role
The Customer Experience organization is at a pivotal moment — building new program capabilities, scaling execution, and operating with increasing visibility at the board and executive level. The CCO needs a trusted partner who can absorb complexity, generate clarity, and drive outcomes. This role is for someone who thrives at the intersection of strategy and execution, is energized by working at the center of a high-performing organization, and wants the scope and proximity to leadership that comes with being the person the CCO depends on most.
Current US Perks & Benefits:
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range
$205,000—$285,000 USD
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Our Candidate Privacy Notice describes how Smartsheet may process your personal data, including the use of a third party provider for application submissions.
Department
CE Admin & Programs
Job Location
Bellevue, WA, USA
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for every day.
Smartsheet is a leading enterprise platform for dynamic work, empowering organizations to plan, execute, and report on work at scale. Backed by multiple private equity firms, Smartsheet operates with the rigor, discipline, and growth orientation of a world-class PE-backed SaaS company. We are at a pivotal moment — accelerating our AI capabilities, evolving our operating model, and building the organizational infrastructure to scale intelligently.
The Opportunity
Smartsheet is in the midst of a profound product and business transformation. The company’s AI roadmap is fundamentally reshaping how Smartsheet delivers value to customers. These innovations aren’t just changing the product; they’re reshaping the work itself — particularly in the Customer Excellence organization which includes professional services, customer success, customer experience, and customer support.
This is one of the most consequential roles in the Customer Excellence organization. The Senior Director, Transformation & Business Operations helps the CCO operate at full leverage across the business by aligning priorities and driving transformation initiatives. This is not a scheduling or logistics role. The person in this seat translates the CCO’s vision into an operating rhythm, establishes the programmatic infrastructure to drive transformational initiatives, and facilitates change management.
What You'll Own
Chief of Staff to the CCO
- Serve as a trusted thought partner and force multiplier to the CCO, ensuring their time, attention, and decision-making are focused on the highest-leverage priorities
- Own the CCO's operating rhythm — staff meetings, leadership offsites, QBRs, and board or executive committee touchpoints — ensuring each is well-structured, purposeful, and followed up on
- Prepare the CCO for board presentations, investor briefings, and executive leadership forums, including developing the narrative, structuring the materials, and synthesizing supporting data
- Act as a proxy for the CCO in cross-functional forums when appropriate, representing the CE organization's priorities and driving decisions forward
- Manage high-priority special projects on behalf of the CCO that require senior judgment and confidentiality
- Monitor organizational health signals — team sentiment, retention risk, cross-functional friction — and surface them proactively with recommended actions
Business Performance & Insights
- Own the CE organization's performance management framework — defining the KPIs, OKRs, and leading indicators that reflect the health of the business across CS, PS, Support, and CX programs
- Build and maintain the executive dashboards and reporting cadences the CCO uses to run the business and communicate performance to the C-suite and board
- Translate complex, multi-dimensional performance data into clear, compelling narratives that drive decisions — not just reports that describe what happened
- Lead the CE organization's annual planning process in partnership with the CCO and Finance including headcount modeling, investment prioritization, and goal-setting alignment
- Identify performance trends, risks, and opportunities ahead of the leadership team and bring forward pointed recommendations.
CE Business Transformation
- Lead Customer Excellence Transformation Initiatives — the program infrastructure responsible for identifying, designing, and executing the strategic change initiatives that evolve how the CE organization operates
- Define the methodology for how transformation initiatives are scoped, resourced, governed, measured, and closed
- Own the CE transformation roadmap — a living view of the cross-functional change programs underway, their interdependencies, and their expected business impact
- Assess the role of AI in strategically enriching, enhancing, and reshaping existing workflows
- Lead change management on major CE initiatives, ensuring that program design accounts for how people and teams actually adopt change, not just what the org chart says should happen
- Partner with the VP of Customer Experience & Scaled Execution, the Senior Directors of CS and PS programs, and Support leadership to identify where process, tooling, or structural changes are needed and build the case for investment
Cross-Functional Change Management
- Serve as the connective tissue between the CCO's office and the broader CE leadership team — ensuring alignment on priorities, surfacing conflicts early, and creating the conditions for fast, effective decision-making
- Build and maintain strong partnerships with Finance, Sales, Product, and People teams to ensure the CE organization's initiatives are coordinated with broader company priorities
- Drive accountability across CE program owners by establishing clear decision rights, escalation paths, and communication standards
- Offer insights, data, and conviction to inspire a move toward faster, more confident adoption of AI-enabled operating models and workflows across Customer Excellence
What You Will Bring
- 10+ years of progressive experience in Customer Success, Professional Services, business operations, strategy, or management consulting — with meaningful exposure to enterprise SaaS
- Demonstrated experience operating as a Chief of Staff, Strategy Lead, or senior business partner to a C-level executive — you know what it takes to make an executive and a leadership team operate at their best
- Exceptional analytical and storytelling ability — you can work from raw data to board-ready, insights-driven narrative
- Experience building or leading strategic programs or large-scale transformation initiatives in a go-to-market/post-sale organization
- Strong financial acumen — able to build post-sale workforce models, partner with Finance, and frame strategic decisions in terms of cost, efficiency, and ROI
- Unusually strong judgment: you regularly handle sensitive information, navigate ambiguity, and make calls in the absence of perfect data
- Executive presence and credibility — you can represent the CCO's perspective in a room, hold your own with peers and senior stakeholders, and influence without direct authority. You are able to synthesize complex, ambiguous situations into clear, compelling recommendations for senior audiences.
- High organizational EQ — you understand the informal dynamics of an organization as well as the formal ones, and you factor both into how you operate
- Bonus: experience in a high-growth SaaS company scaling a Customer Experience or Go-to-Market function through a significant inflection point
Why This Role
The Customer Experience organization is at a pivotal moment — building new program capabilities, scaling execution, and operating with increasing visibility at the board and executive level. The CCO needs a trusted partner who can absorb complexity, generate clarity, and drive outcomes. This role is for someone who thrives at the intersection of strategy and execution, is energized by working at the center of a high-performing organization, and wants the scope and proximity to leadership that comes with being the person the CCO depends on most.
Current US Perks & Benefits:
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
US Base Salary Pay Range
$205,000—$285,000 USD
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Our Candidate Privacy Notice describes how Smartsheet may process your personal data, including the use of a third party provider for application submissions.
Department
CE Admin & Programs
Job Location
Bellevue, WA, USA
Strategy Business Operations Job Roles in Washington
See all 67+ Strategy Business Operations Jobs in Washington
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Search Strategy Business Operations Jobs in WashingtonStrategy Business Operations Jobs in Washington: Frequently Asked Questions
Which companies in Washington sponsor visas for strategy business operations roles?
Microsoft and Amazon are among the most active H-1B sponsors in Washington for strategy and business operations positions. Other consistent sponsors include Boeing in the aerospace sector, Expedia Group in travel technology, T-Mobile in telecommunications, and Starbucks in consumer goods. Consulting firms and technology companies based in Seattle and Bellevue also regularly file for operations and strategy professionals.
Which visa types are most common for strategy business operations roles in Washington?
The H-1B is the most commonly used visa for strategy and business operations roles in Washington, as these positions typically require a bachelor's degree or higher in business, finance, economics, or a related field, meeting the specialty occupation standard. Some candidates transition from F-1 OPT or STEM OPT at Washington-based employers. Intracompany transferees with multinational employers may also qualify for L-1 visas depending on their prior role.
Which cities in Washington have the most strategy business operations sponsorship jobs?
Seattle accounts for the largest concentration of strategy and business operations roles with visa sponsorship in Washington, driven by its tech and corporate headquarters presence. Bellevue and Redmond on the Eastside are also significant, home to Microsoft and numerous technology companies. Tacoma and Spokane have smaller but active markets, primarily through healthcare systems, government contractors, and regional corporations with operations presence.
How to find strategy business operations visa sponsorship jobs in Washington?
Migrate Mate is built specifically for international job seekers and filters strategy business operations roles in Washington by visa sponsorship eligibility, saving you the work of sorting through postings from employers who won't sponsor. You can browse active openings from companies with documented sponsorship histories across Seattle, Bellevue, and Redmond. Filtering by role type and state lets you focus your applications on employers who are genuinely open to international candidates.
Are there any Washington-specific considerations for strategy business operations visa sponsorship?
Washington's Department of Labor and Industries sets prevailing wage benchmarks that employers must meet when filing H-1B petitions, and the Seattle metro area's wage levels tend to be among the higher tiers nationally given the cost of living. University of Washington and Washington State University serve as pipelines for international graduates entering operations and strategy roles, and many Seattle-area employers have established OPT-to-H-1B pathways as a result.
What is the prevailing wage for sponsored strategy business operations jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.