Customer Success Operations Visa Sponsorship Jobs in Wisconsin
Customer success operations roles in Wisconsin are concentrated in Milwaukee and Madison, where companies like Fiserv, Northwestern Mutual, and Epic Systems hire for process-focused CS roles. International candidates pursuing visa sponsorship will find the strongest opportunities in fintech, insurance technology, and healthcare software, where Wisconsin employers have established sponsorship track records.
Find Customer Success Operations JobsOverview
Showing 5 of 14+ Customer Success Operations Jobs in Wisconsin with Visa Sponsorship
See all Customer Success Operations Jobs in Wisconsin with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Operations Jobs in Wisconsin with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
Our Client Success Representative will act as the office location's receptionist greeting our clients and providing administrative assistance to the firm's partners and staff. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:
- Greeting and directing clients and visitors by phone, email, or in person.
- Providing administrative support to MBE team including correspondence, coordinating appointments, scheduling events and luncheons, ordering office, handling office mail, scanning and assembling documents, etc.
- Assisting clients with requested information, delivery of documents and payments, and general inquiries.
- Assist with preparation of paperwork and delivery of tax returns to clients.
- Assisting Payroll Solutions affiliate with processing payroll as needed.
BASIC QUALIFICATIONS
- Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
- Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person.
- Strong attention to detail and accuracy.
- Previous experience in a related receptionist or administrative support role highly desired.
PREFERRED QUALIFICATIONS
Some major perks this firm can offer are long-term job stability, work-life balance to support raising a family, and significant opportunity to grow your career within the firm. In addition:
- Competitive medical, dental, and vision insurance plans.
- FSA/HSA account options.
- Paid Time Off (PTO).
- 401k employer matching program to save for retirement.
- Tuition reimbursement, CPA assistance, and professional growth opportunities through continuing education.
- Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
- Bonuses for helping with business development leads.
- Incredible potential for upward mobility and career growth.
SCHEDULE
This role supports our office hours of Monday-Friday 8a-5p. The role will typically work an 8.5 hour shift with a 30 minute lunch break each day. Generally overtime is not expected outside of tax season. During the January-April tax season, this role does work every Saturday 8-12 or 9-1 allowing for some extra income with overtime hours. May-September the office closes at noon on Fridays for summer hours.
HOW DO I JOIN?
First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the MBE team.
MORE ABOUT THE MBE AFFILIATE GROUP
MBE CPAs is a team of accounting experts who use our industry-based knowledge to help others succeed in their financial journeys. We expanded our services from just accounting and tax to now include an entire affiliate group of services to support our clients with 19 office locations including 13 in Wisconsin in Black Earth, Door Country, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sauk City, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo plus offices in Phoenix, Goodyear, and Chandler, Arizona, in Scottsbluff and Kimball, Nebraska, and Durango, Colorado.
INTRODUCTION
Our Client Success Representative will act as the office location's receptionist greeting our clients and providing administrative assistance to the firm's partners and staff. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:
- Greeting and directing clients and visitors by phone, email, or in person.
- Providing administrative support to MBE team including correspondence, coordinating appointments, scheduling events and luncheons, ordering office, handling office mail, scanning and assembling documents, etc.
- Assisting clients with requested information, delivery of documents and payments, and general inquiries.
- Assist with preparation of paperwork and delivery of tax returns to clients.
- Assisting Payroll Solutions affiliate with processing payroll as needed.
BASIC QUALIFICATIONS
- Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
- Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person.
- Strong attention to detail and accuracy.
- Previous experience in a related receptionist or administrative support role highly desired.
PREFERRED QUALIFICATIONS
Some major perks this firm can offer are long-term job stability, work-life balance to support raising a family, and significant opportunity to grow your career within the firm. In addition:
- Competitive medical, dental, and vision insurance plans.
- FSA/HSA account options.
- Paid Time Off (PTO).
- 401k employer matching program to save for retirement.
- Tuition reimbursement, CPA assistance, and professional growth opportunities through continuing education.
- Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
- Bonuses for helping with business development leads.
- Incredible potential for upward mobility and career growth.
SCHEDULE
This role supports our office hours of Monday-Friday 8a-5p. The role will typically work an 8.5 hour shift with a 30 minute lunch break each day. Generally overtime is not expected outside of tax season. During the January-April tax season, this role does work every Saturday 8-12 or 9-1 allowing for some extra income with overtime hours. May-September the office closes at noon on Fridays for summer hours.
HOW DO I JOIN?
First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the MBE team.
MORE ABOUT THE MBE AFFILIATE GROUP
MBE CPAs is a team of accounting experts who use our industry-based knowledge to help others succeed in their financial journeys. We expanded our services from just accounting and tax to now include an entire affiliate group of services to support our clients with 19 office locations including 13 in Wisconsin in Black Earth, Door Country, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sauk City, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo plus offices in Phoenix, Goodyear, and Chandler, Arizona, in Scottsbluff and Kimball, Nebraska, and Durango, Colorado.
Customer Success Operations Job Roles in Wisconsin
See all Customer Success Operations Jobs in Wisconsin
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Success Operations Jobs in WisconsinCustomer Success Operations Jobs in Wisconsin: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in Wisconsin?
Wisconsin's most active visa sponsors for customer success operations roles include Fiserv and Northwestern Mutual in Milwaukee, and Epic Systems in Verona. These companies have filed Labor Condition Applications for operations and customer success positions in past years. Mid-size SaaS and insurtech firms in Madison also hire internationally for process and tooling roles, though sponsorship is less consistent than at large enterprises.
Which visa types are most common for customer success operations roles in Wisconsin?
The H-1B visa is the most common visa for customer success operations roles in Wisconsin, particularly for candidates with degrees in business, information systems, or computer science. Some employers use the L-1B for intracompany transfers into operations roles requiring specialized knowledge. TN visas are available to Canadian and Mexican nationals in qualifying management or business analyst classifications depending on how the role is defined.
Which cities in Wisconsin have the most customer success operations sponsorship jobs?
Milwaukee and Madison account for the majority of customer success operations sponsorship opportunities in Wisconsin. Milwaukee's concentration of financial services and insurance technology firms drives demand for operations talent, while Madison's healthcare IT sector, anchored by Epic Systems, produces consistent openings. Green Bay and Kenosha have smaller tech footprints but occasionally see sponsorship activity from regional employers.
How to find customer success operations visa sponsorship jobs in Wisconsin?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify customer success operations openings in Wisconsin without sorting through roles that don't sponsor. You can filter by state and role type to surface positions at Wisconsin employers like Fiserv, Epic, and Northwestern Mutual that have active sponsorship histories. This saves significant time compared to manually researching each company's sponsorship patterns.
Are there any state-specific considerations for customer success operations candidates seeking sponsorship in Wisconsin?
Wisconsin does not have a state-level visa sponsorship program, so all sponsorship flows through federal employer-based categories. Prevailing wage requirements under H-1B rules apply based on the specific metro area, so Milwaukee and Madison wage floors differ. The University of Wisconsin system produces graduates who enter the local talent pool, which means employers in Madison are relatively familiar with OPT and STEM OPT extensions for early-career operations candidates.
What is the prevailing wage for sponsored customer success operations jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.