Customer Success Operations Visa Sponsorship Jobs in Wisconsin
Customer success operations roles in Wisconsin are concentrated in Milwaukee and Madison, where companies like Fiserv, Northwestern Mutual, and Epic Systems hire for process-focused CS roles. International candidates pursuing visa sponsorship will find the strongest opportunities in fintech, insurance technology, and healthcare software, where Wisconsin employers have established sponsorship track records.
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Get Access To All JobsINTRODUCTION
You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.
ROLE
The NOC Program Manager is responsible for developing and executing account management plans that will focus on driving value into key accounts. A critical success factor will be aligning NS2’s current service offerings with the key client needs and working with COE leaders to drive future service offerings that meet customer needs and expectations.
MINIMUM REQUIREMENTS
Education: Bachelor's Degree preferred
Experience: 5 years of Service Experience preferred
Travel: 15-20%
Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.
KEY RESPONSIBILITIES
- Participates in developing effective client relations and delivery processes to ensure customer needs are met.
- Maintains awareness of SLA offerings in the pipeline.
- Has a working knowledge of all NS2 capabilities to share with clients.
- Helps drive success of client while meeting or exceeding FTI corporate goals.
- Monitors progress of awarded projects and initiates to client onboarding process.
- Identifies opportunities for continuous improvement through monitoring KPI’s.
- Demonstrates approachability and ability to effectively collaborate and influence others.
- Ensure effective employee relations.
- Able to provide customer service and answer questions for internal and external customers.
- Develops a team to execute key areas of the NOC, ensures their success.
- Actively participates in Faith’s hiring referral and mentoring program, as appropriate.
- Performs other related duties as required and assigned.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities
INTRODUCTION
You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.
ROLE
The NOC Program Manager is responsible for developing and executing account management plans that will focus on driving value into key accounts. A critical success factor will be aligning NS2’s current service offerings with the key client needs and working with COE leaders to drive future service offerings that meet customer needs and expectations.
MINIMUM REQUIREMENTS
Education: Bachelor's Degree preferred
Experience: 5 years of Service Experience preferred
Travel: 15-20%
Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.
KEY RESPONSIBILITIES
- Participates in developing effective client relations and delivery processes to ensure customer needs are met.
- Maintains awareness of SLA offerings in the pipeline.
- Has a working knowledge of all NS2 capabilities to share with clients.
- Helps drive success of client while meeting or exceeding FTI corporate goals.
- Monitors progress of awarded projects and initiates to client onboarding process.
- Identifies opportunities for continuous improvement through monitoring KPI’s.
- Demonstrates approachability and ability to effectively collaborate and influence others.
- Ensure effective employee relations.
- Able to provide customer service and answer questions for internal and external customers.
- Develops a team to execute key areas of the NOC, ensures their success.
- Actively participates in Faith’s hiring referral and mentoring program, as appropriate.
- Performs other related duties as required and assigned.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities
Customer Success Operations Job Roles in Wisconsin
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Search Customer Success Operations Jobs in WisconsinCustomer Success Operations Jobs in Wisconsin: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in Wisconsin?
Wisconsin's most active visa sponsors for customer success operations roles include Fiserv and Northwestern Mutual in Milwaukee, and Epic Systems in Verona. These companies have filed Labor Condition Applications for operations and customer success positions in past years. Mid-size SaaS and insurtech firms in Madison also hire internationally for process and tooling roles, though sponsorship is less consistent than at large enterprises.
Which visa types are most common for customer success operations roles in Wisconsin?
The H-1B visa is the most common visa for customer success operations roles in Wisconsin, particularly for candidates with degrees in business, information systems, or computer science. Some employers use the L-1B for intracompany transfers into operations roles requiring specialized knowledge. TN visas are available to Canadian and Mexican nationals in qualifying management or business analyst classifications depending on how the role is defined.
Which cities in Wisconsin have the most customer success operations sponsorship jobs?
Milwaukee and Madison account for the majority of customer success operations sponsorship opportunities in Wisconsin. Milwaukee's concentration of financial services and insurance technology firms drives demand for operations talent, while Madison's healthcare IT sector, anchored by Epic Systems, produces consistent openings. Green Bay and Kenosha have smaller tech footprints but occasionally see sponsorship activity from regional employers.
How to find customer success operations visa sponsorship jobs in Wisconsin?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify customer success operations openings in Wisconsin without sorting through roles that don't sponsor. You can filter by state and role type to surface positions at Wisconsin employers like Fiserv, Epic, and Northwestern Mutual that have active sponsorship histories. This saves significant time compared to manually researching each company's sponsorship patterns.
Are there any state-specific considerations for customer success operations candidates seeking sponsorship in Wisconsin?
Wisconsin does not have a state-level visa sponsorship program, so all sponsorship flows through federal employer-based categories. Prevailing wage requirements under H-1B rules apply based on the specific metro area, so Milwaukee and Madison wage floors differ. The University of Wisconsin system produces graduates who enter the local talent pool, which means employers in Madison are relatively familiar with OPT and STEM OPT extensions for early-career operations candidates.
What is the prevailing wage for sponsored customer success operations jobs in Wisconsin?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.