Customer Operations Manager Visa Sponsorship Jobs in Wyoming
Customer operations manager roles in Wyoming are concentrated among the state's energy sector leaders, hospitality operators, and logistics companies, with employers in Cheyenne, Casper, and Jackson hiring for these positions. Wyoming's smaller labor market means international candidates with operations management experience can stand out, though visa sponsorship opportunities require targeting employers with established HR infrastructure.
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Get Access To All JobsBuild your best future with the Johnson Controls team
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer:
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package including 401K, medical, dental, and vision care
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
What you will do
Responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team’s customer base. Drives profitability and productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention and for safety program compliance.
How you will do it
- Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work.
- Drives L&M growth through Technicians and Team Leads.
- Leads the execution efforts of assigned Service business to include warranty-related customer issues.
- Responsible for procuring and maintaining fleet and tools inventory.
- Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process.
- Reviews and approves all L&M quotations.
- Responsible for budgeting, forecasting, accounts payables/receivables.
- Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues.
- Responsible for safety performance and program compliance.
What we look for
Required
- Technical school training or equivalent experience in the HVAC or building controls industry.
- Three or more years of management experience in a similar service deliverable environment.
- Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team.
- Strong interpersonal, customer service, negotiating skills.
- Demonstrated competence in writing and verbal communication skills.
- Basic financial accounting experience.
- Demonstrated proficiency in MS office products and basic Windows environment.
Preferred
- Diploma in Electronic or Mechanical Systems.
- Two years prior experience in the HVAC or building controls industry.
- Five plus years in a service management role directing a similar service deliverable team.
HIRING SALARY RANGE: $89,400 - $134,500. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site.
Build your best future with the Johnson Controls team
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer:
- Competitive salary
- Paid vacation/holidays/sick time
- Comprehensive benefits package including 401K, medical, dental, and vision care
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
What you will do
Responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team’s customer base. Drives profitability and productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention and for safety program compliance.
How you will do it
- Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work.
- Drives L&M growth through Technicians and Team Leads.
- Leads the execution efforts of assigned Service business to include warranty-related customer issues.
- Responsible for procuring and maintaining fleet and tools inventory.
- Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process.
- Reviews and approves all L&M quotations.
- Responsible for budgeting, forecasting, accounts payables/receivables.
- Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues.
- Responsible for safety performance and program compliance.
What we look for
Required
- Technical school training or equivalent experience in the HVAC or building controls industry.
- Three or more years of management experience in a similar service deliverable environment.
- Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team.
- Strong interpersonal, customer service, negotiating skills.
- Demonstrated competence in writing and verbal communication skills.
- Basic financial accounting experience.
- Demonstrated proficiency in MS office products and basic Windows environment.
Preferred
- Diploma in Electronic or Mechanical Systems.
- Two years prior experience in the HVAC or building controls industry.
- Five plus years in a service management role directing a similar service deliverable team.
HIRING SALARY RANGE: $89,400 - $134,500. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site.
Customer Operations Manager Job Roles in Wyoming
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Search Customer Operations Manager Jobs in WyomingCustomer Operations Manager Jobs in Wyoming: Frequently Asked Questions
Which companies sponsor visas for customer operations managers in Wyoming?
Wyoming's most consistent visa sponsors for operations management roles tend to be larger employers with dedicated HR departments. Energy companies like Sinclair Oil and Black Hills Corporation, hospitality operators in Jackson Hole, and healthcare systems such as Wyoming Medical Center have the infrastructure to support H-1B visa sponsorship. Smaller regional employers exist but less commonly sponsor work visas for this role.
Which visa types are most common for customer operations manager roles in Wyoming?
The H-1B nonimmigrant visa is the most common pathway for customer operations managers in Wyoming, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a related field such as business, operations management, or a closely related discipline. Candidates from Canada or Mexico may also explore the TN visa under the USMCA if the role aligns with qualifying professional categories.
Which cities in Wyoming have the most customer operations manager sponsorship jobs?
Cheyenne, as the state capital and largest city, has the highest concentration of corporate and government-adjacent employers likely to sponsor visas for customer operations managers. Casper follows as Wyoming's second-largest city with energy and logistics employers. Jackson stands out for hospitality and tourism operations management roles, particularly with larger resort and hotel groups operating year-round facilities.
How to find customer operations manager visa sponsorship jobs in Wyoming?
Migrate Mate is the most direct way to find customer operations manager roles in Wyoming that offer visa sponsorship, filtering specifically for positions open to international candidates. Because Wyoming has a smaller job market than coastal states, setting up alerts and checking regularly is especially important. Migrate Mate's filters let you narrow results to Wyoming specifically, saving time compared to searching general job boards where sponsorship status is often unclear.
Are there any state-specific considerations for customer operations managers seeking sponsorship in Wyoming?
Wyoming has no state income tax, which affects prevailing wage calculations and total compensation comparisons when employers file Labor Condition Applications with the Department of Labor. The state's economy is heavily tied to energy, agriculture, and tourism, so customer operations manager roles often require industry-specific knowledge in those sectors. Wyoming's lower population density also means fewer large employers overall, making sponsorship opportunities more selective than in larger states.
What is the prevailing wage for sponsored customer operations manager jobs in Wyoming?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.