Implementation Manager Jobs in USA with Visa Sponsorship
Implementation Manager roles frequently qualify for H-1B and L-1 visa sponsorship when the position requires a bachelor's degree in a technical or business field. Employers in SaaS, healthcare IT, and enterprise software are among the most active sponsors for this title. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsRequisition ID
93547
Department
Group Benefit Solutions
Job Function
Group Benefit Solutions
Location
Remote, New York, United States
Role Location Designation
Fully Remote
Role Overview:
The Director of Implementation Managers oversee the successful onboarding and implementation of ancillary benefits for our National and complex clients. This individual will lead a team of national implementation managers, ensuring seamless transitions, optimizing processes, and maintaining high levels of client satisfaction. Drive innovation that supports the changing market needs. Ability to drive change and transformation of the implementation process to incorporate AI and deliver a differentiated implementation experience. The ideal candidate will have a deep understanding of ancillary benefits, strong leadership skills, and a strategic approach to project management and client engagement. The Director ensures organization goals are being met by the team, delivering on moments that matter, contributing to service excellence at the highest level and running at peak efficiency. Along with monitoring of key leading indicators, identifying actionable insights through data, and understanding the ever-changing market needs to drive results and service excellence. Ultimately, fulfills the promises we make to the client in the sales process: to build their employee benefits program through transparency, communication, trusted consultation, product expertise, and service excellence.
What You'll Do:
- Lead and manage a team of national implementation managers, providing guidance, mentorship, and performance oversight.
- Develop and refine implementation strategies to enhance efficiency, scalability, and customer satisfaction.
- Lead innovation initiatives to operationalize AI solutions, enhance efficiency, scalability, and deliver seamless implementation experience.
- Drive enterprise transformation by embedding new ways of working, aligning behaviors and execution to improve performance and elevate the overall implementation experience.
- Coaches and mentors the team to ensure we are providing guidance and education along the implementation journey.
- Provide training and development opportunities for team members to enhance skills and expertise; coaches on nonstandard provisions and supports development of customized solutions to meet client complexity needs.
- Collaborate cross-functionally with sales, client services, product development, and operations teams to ensure smooth onboarding experiences.
- Address and resolve escalated client issues, ensuring prompt and effective resolutions. Leads internal coordination and oversight of service hyper-care situations.
- Participation with high profile clients to oversee and provide guidance during the moments that matter in the implementation process and at the finalist.
- Maintain a deep understanding of ancillary benefits products, industry trends, and regulatory requirements.
- Initiate and implement best practices in project management, documentation, and process optimization.
- Work closely with stakeholders to identify opportunities for innovation and efficiency in the implementation process.
- Participates in strategic project initiatives and may lead workstreams. Champions process improvements with broad impacts, considering benefits for clients and other business units beyond the direct team.
- Establish and track key performance indicators (KPIs) to measure implementation success and drive continuous improvement.
- Prepare and present reports on implementation progress, challenges, and successes to senior leadership.
- Uses data analytics and qualitative information to study business effectiveness and service delivery. Makes recommendations and takes proactive action on information.
What You'll Bring:
- Bachelor’s degree in business, Healthcare Administration, or a related field.
- Minimum of 10 years of experience in benefits implementation, project management, or client onboarding, with at least 3 years in a leadership role.
- Strong knowledge of ancillary benefits, including absence, life, disability, and supplemental health products.
- Experience in the national or complex implementation space.
- Strong relationship focused with an understanding of the client’s needs.
- Demonstrated ability to lead, mentor, and develop high-performing teams.
- Excellent project management skills with experience in Agile, Six Sigma, or other process improvement methodologies.
- Strong problem-solving, analytical, and decision-making skills.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Experience working with benefits administration platforms, HRIS systems, and client-facing technology solutions.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite and project management tools.
Preferred Qualifications:
- Certification in project management (PMP, Six Sigma, or similar) is a plus.
- Experience working in insurance, healthcare, or employee benefits industries in the national space.
- Proven track record of driving process improvements and enhancing client satisfaction.
Pay Transparency
Salary Range: $119,000-$170,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page.
Job Requisition ID: 93547
Requisition ID
93547
Department
Group Benefit Solutions
Job Function
Group Benefit Solutions
Location
Remote, New York, United States
Role Location Designation
Fully Remote
Role Overview:
The Director of Implementation Managers oversee the successful onboarding and implementation of ancillary benefits for our National and complex clients. This individual will lead a team of national implementation managers, ensuring seamless transitions, optimizing processes, and maintaining high levels of client satisfaction. Drive innovation that supports the changing market needs. Ability to drive change and transformation of the implementation process to incorporate AI and deliver a differentiated implementation experience. The ideal candidate will have a deep understanding of ancillary benefits, strong leadership skills, and a strategic approach to project management and client engagement. The Director ensures organization goals are being met by the team, delivering on moments that matter, contributing to service excellence at the highest level and running at peak efficiency. Along with monitoring of key leading indicators, identifying actionable insights through data, and understanding the ever-changing market needs to drive results and service excellence. Ultimately, fulfills the promises we make to the client in the sales process: to build their employee benefits program through transparency, communication, trusted consultation, product expertise, and service excellence.
What You'll Do:
- Lead and manage a team of national implementation managers, providing guidance, mentorship, and performance oversight.
- Develop and refine implementation strategies to enhance efficiency, scalability, and customer satisfaction.
- Lead innovation initiatives to operationalize AI solutions, enhance efficiency, scalability, and deliver seamless implementation experience.
- Drive enterprise transformation by embedding new ways of working, aligning behaviors and execution to improve performance and elevate the overall implementation experience.
- Coaches and mentors the team to ensure we are providing guidance and education along the implementation journey.
- Provide training and development opportunities for team members to enhance skills and expertise; coaches on nonstandard provisions and supports development of customized solutions to meet client complexity needs.
- Collaborate cross-functionally with sales, client services, product development, and operations teams to ensure smooth onboarding experiences.
- Address and resolve escalated client issues, ensuring prompt and effective resolutions. Leads internal coordination and oversight of service hyper-care situations.
- Participation with high profile clients to oversee and provide guidance during the moments that matter in the implementation process and at the finalist.
- Maintain a deep understanding of ancillary benefits products, industry trends, and regulatory requirements.
- Initiate and implement best practices in project management, documentation, and process optimization.
- Work closely with stakeholders to identify opportunities for innovation and efficiency in the implementation process.
- Participates in strategic project initiatives and may lead workstreams. Champions process improvements with broad impacts, considering benefits for clients and other business units beyond the direct team.
- Establish and track key performance indicators (KPIs) to measure implementation success and drive continuous improvement.
- Prepare and present reports on implementation progress, challenges, and successes to senior leadership.
- Uses data analytics and qualitative information to study business effectiveness and service delivery. Makes recommendations and takes proactive action on information.
What You'll Bring:
- Bachelor’s degree in business, Healthcare Administration, or a related field.
- Minimum of 10 years of experience in benefits implementation, project management, or client onboarding, with at least 3 years in a leadership role.
- Strong knowledge of ancillary benefits, including absence, life, disability, and supplemental health products.
- Experience in the national or complex implementation space.
- Strong relationship focused with an understanding of the client’s needs.
- Demonstrated ability to lead, mentor, and develop high-performing teams.
- Excellent project management skills with experience in Agile, Six Sigma, or other process improvement methodologies.
- Strong problem-solving, analytical, and decision-making skills.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Experience working with benefits administration platforms, HRIS systems, and client-facing technology solutions.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite and project management tools.
Preferred Qualifications:
- Certification in project management (PMP, Six Sigma, or similar) is a plus.
- Experience working in insurance, healthcare, or employee benefits industries in the national space.
- Proven track record of driving process improvements and enhancing client satisfaction.
Pay Transparency
Salary Range: $119,000-$170,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page.
Job Requisition ID: 93547
How to Get Visa Sponsorship as an Implementation Manager
Emphasize your technical degree alignment
Implementation Manager roles qualify for H-1B sponsorship as a specialty occupation only when a specific degree is required. Highlight your computer science, information systems, or engineering background to strengthen the specialty occupation argument during USCIS review.
Target SaaS and enterprise software employers
Companies deploying complex software platforms, ERP systems, or healthcare IT solutions sponsor Implementation Managers most consistently. These employers understand the visa process, have established immigration counsel, and regularly file H-1B petitions for this role category.
Clarify your project management credentials upfront
PMP certification or equivalent credentials reinforce that the role requires specialized knowledge, not just general management experience. Include these credentials prominently on your resume to reduce employer hesitation about sponsorship eligibility and USCIS approval risk.
Distinguish implementation from general project management
General project management roles face more sponsorship scrutiny than technical implementation roles. Frame your experience around software configuration, system integration, and technical onboarding to position the role as requiring field-specific expertise rather than broadly applicable management skills.
Confirm the employer has sponsored this title before
Before investing time in an application, verify whether the employer has previously sponsored H-1B or L-1 visas for Implementation Manager roles. Past sponsorship history is the strongest signal that they understand the process and are genuinely willing to proceed.
Consider L-1B if you're transferring within a multinational
If you currently work for a multinational company in a specialized knowledge capacity, the L-1B intracompany transfer visa can be a faster path than H-1B. It bypasses the lottery entirely and is particularly viable for Implementation Managers with proprietary system expertise.
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Get Access To All JobsFrequently Asked Questions
Does an Implementation Manager role qualify for H-1B sponsorship?
It can, but the outcome depends on how the employer defines the role. USCIS requires the position to qualify as a specialty occupation, meaning a specific bachelor's degree in a relevant field must be a genuine requirement. Roles that accept any degree, or no degree at all, are harder to sponsor. Implementation Manager positions tied to specific software platforms or technical domains, where a degree in computer science, information systems, or a related field is required, have a stronger sponsorship case.
What visa types are available for Implementation Managers seeking U.S. sponsorship?
The H-1B is the most common path and requires employer sponsorship plus surviving the annual lottery. The L-1B intracompany transfer is an option if you already work for a multinational employer and have specialized knowledge of proprietary systems. The O-1A is viable in rare cases where the individual has demonstrated extraordinary achievement. TN status is available to Canadian and Mexican nationals if the role maps to a qualifying USMCA occupation category, though Implementation Manager is not a named TN category and requires careful positioning.
What degree do I need for an employer to sponsor me as an Implementation Manager?
Most employers require a bachelor's degree in computer science, information systems, business information technology, or a related technical or business field. A general business or management degree may be accepted at some companies but creates more risk during USCIS review. If your degree field doesn't directly match the role, relevant certifications like PMP or platform-specific credentials, combined with progressive technical experience, can support the specialty occupation argument. The stronger the degree-to-role alignment, the smoother the sponsorship process.
How do I find Implementation Manager jobs that offer visa sponsorship?
Most job postings don't clearly advertise visa sponsorship, so filtering by title alone on general job boards misses a lot of willing employers. Migrate Mate is built specifically for this, listing Implementation Manager roles at employers with verified sponsorship history. Focusing your search on SaaS companies, healthcare IT vendors, and enterprise software firms increases your chances, since these industries sponsor this title most frequently and already have immigration infrastructure in place.
Is it harder to get sponsored as an Implementation Manager compared to a Software Engineer?
Generally, yes. Software Engineer roles have a well-established H-1B specialty occupation precedent and a clear degree-to-role match that USCIS recognizes consistently. Implementation Manager roles sit at the intersection of technical and managerial work, which can invite more scrutiny about whether the position truly requires a specific degree. Employers and immigration attorneys often need to build a stronger supporting case with detailed job duty descriptions and evidence that the role goes beyond general management into technical specialization.
What is the prevailing wage requirement for sponsored Implementation Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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