Patient Representative Jobs in USA with Visa Sponsorship
Patient representatives facilitate communication between patients, healthcare providers, and insurance companies in hospitals, clinics, and healthcare systems. This role typically requires a bachelor's degree in healthcare administration, communications, or related field, making it eligible for H-1B visa and other work visa sponsorship. Healthcare employers frequently sponsor visas for patient advocacy positions due to specialized knowledge requirements.
See All Patient Representative JobsOverview
Showing 5 of 1,212+ Patient Representative jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 1,212+ Patient Representative jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Representative roles.
Get Access To All JobsINTRODUCTION
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
DEPARTMENT:
JOB DESCRIPTION SUMMARY:
MUST BE BILUNGUAL IN ENGLISH AND SPANISH
8:30AM - 5 PM, Monday to Friday
Hybrid opportunity to work from home after 6 months working at the hospital on Miami Beach.
Base salary PLUS new monthly and quarterly incentive program!
The Patient Representative supports patients by efficiently handling incoming calls, scheduling appointments accurately, and following established call flow and workflow processes. This role provides professional, empathetic service, utilizes call center and scheduling systems effectively, and ensures proper documentation, notes, and message handling. The representative adheres to schedule expectations, demonstrates strong communication and customer service skills, and follows escalation procedures when needed to support a positive patient experience.
POSITION RESPONSIBILITIES
- CALL FLOW - Can follow prescribed call flow for routine scheduling calls.
- PATIENT INTERACTIONS - Consistently demonstrates proper etiquette when receiving, transferring, or placing calls on hold.
- PATIENT EXPERIENCE (Empathy) - Has completed empathy training and understands the importance of this skill.
- SCHEDULING EXPERTISE - Demonstrates basic facility with the technology systems in making appointments.
- PROCESS COMPLIANCE - Consistently demonstrates compliance with workflow processes such as wrap codes, CRM, notes, and messages.
- APPOINTMENT ACCURACY - For a majority of appointments, is able to make appointments with the right physician within the right timeframe.
- ESCALATIONS - Demonstrates understanding of the escalation process for appointments.
- QUALITY ASSURANCE - Accepts quality assurance feedback and understands improvement opportunities.
- PROFESSIONALISM - Always acts professionally.
- SCHEDULE ADHERANCE - Adheres to schedule and is very reliable with attendance.
QUALIFICATIONS
Bilingual in Spanish
Education
- High School
Experience
- MUST BE BILUNGUAL IN ENGLISH AND SPANISH
- 1 year of experience in Contact Center or similar role.
- Some knowledge of medical terminology or healthcare operations.
- Excellent communications skills. Adept at computer software including office automation tools. Track record of outstanding customer service.
BENEFITS:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
DEGREE REQUIREMENTS:
High School Diploma (Required)
CERTIFICATION:
INTRODUCTION
As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
DEPARTMENT:
JOB DESCRIPTION SUMMARY:
MUST BE BILUNGUAL IN ENGLISH AND SPANISH
8:30AM - 5 PM, Monday to Friday
Hybrid opportunity to work from home after 6 months working at the hospital on Miami Beach.
Base salary PLUS new monthly and quarterly incentive program!
The Patient Representative supports patients by efficiently handling incoming calls, scheduling appointments accurately, and following established call flow and workflow processes. This role provides professional, empathetic service, utilizes call center and scheduling systems effectively, and ensures proper documentation, notes, and message handling. The representative adheres to schedule expectations, demonstrates strong communication and customer service skills, and follows escalation procedures when needed to support a positive patient experience.
POSITION RESPONSIBILITIES
- CALL FLOW - Can follow prescribed call flow for routine scheduling calls.
- PATIENT INTERACTIONS - Consistently demonstrates proper etiquette when receiving, transferring, or placing calls on hold.
- PATIENT EXPERIENCE (Empathy) - Has completed empathy training and understands the importance of this skill.
- SCHEDULING EXPERTISE - Demonstrates basic facility with the technology systems in making appointments.
- PROCESS COMPLIANCE - Consistently demonstrates compliance with workflow processes such as wrap codes, CRM, notes, and messages.
- APPOINTMENT ACCURACY - For a majority of appointments, is able to make appointments with the right physician within the right timeframe.
- ESCALATIONS - Demonstrates understanding of the escalation process for appointments.
- QUALITY ASSURANCE - Accepts quality assurance feedback and understands improvement opportunities.
- PROFESSIONALISM - Always acts professionally.
- SCHEDULE ADHERANCE - Adheres to schedule and is very reliable with attendance.
QUALIFICATIONS
Bilingual in Spanish
Education
- High School
Experience
- MUST BE BILUNGUAL IN ENGLISH AND SPANISH
- 1 year of experience in Contact Center or similar role.
- Some knowledge of medical terminology or healthcare operations.
- Excellent communications skills. Adept at computer software including office automation tools. Track record of outstanding customer service.
BENEFITS:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:
- Health benefits
- Life insurance
- Long-term disability coverage
- Healthcare spending accounts
- Retirement plan
- Paid time off
- Pet Insurance
- Tuition reimbursement
- Employee assistance program
- Wellness program
- On-site housing for select positions and more!
DEGREE REQUIREMENTS:
High School Diploma (Required)
CERTIFICATION:
See all 1,212+ Patient Representative jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Patient Representative roles.
Get Access To All JobsTips for Finding Patient Representative Jobs
Target healthcare systems with established visa programs
Large hospital networks like Kaiser Permanente, Mayo Clinic, and Cleveland Clinic have dedicated immigration teams and regularly sponsor H-1B visas for patient services roles requiring specialized healthcare communication skills.
Emphasize multilingual abilities and cultural competency
Healthcare employers value patient representatives who can serve diverse patient populations. Highlight language skills and cross-cultural communication experience to strengthen your sponsorship case for specialized patient advocacy roles.
Focus on healthcare administration or communication degrees
Patient representative roles typically require bachelor's degrees in healthcare administration, public health, communications, or social work. Ensure your degree aligns with the specialty occupation requirements for H-1B sponsorship.
Research medical device and pharmaceutical companies
Companies like Johnson & Johnson, Pfizer, and Medtronic employ patient representatives for clinical trial coordination and patient support programs. These roles often qualify for visa sponsorship due to regulatory knowledge requirements.
Consider telehealth and health tech companies
Digital health platforms like Teladoc, Amwell, and Oscar Health hire patient representatives for virtual care coordination. These growing companies often sponsor visas for specialized healthcare communication roles.
Highlight HIPAA and healthcare compliance knowledge
Patient privacy regulations and healthcare compliance expertise demonstrate the specialized knowledge that supports H-1B specialty occupation requirements. Emphasize relevant certifications or training in healthcare data protection and patient rights.
Patient Representative jobs are hiring across the US. Find yours.
Find Patient Representative JobsFrequently Asked Questions
Do patient representative jobs qualify for H-1B visa sponsorship?
Yes, patient representative positions typically qualify for H-1B sponsorship when they require a bachelor's degree in healthcare administration, communications, public health, or related field. The role must demonstrate specialty occupation requirements through specific healthcare knowledge, patient advocacy skills, and understanding of medical terminology and healthcare systems. Most healthcare employers can support the degree requirement.
What degree do I need for patient representative visa sponsorship?
Patient representative roles typically require a bachelor's degree in healthcare administration, communications, social work, public health, or psychology. Some positions accept degrees in business administration with healthcare focus. The key is demonstrating that your education provides specialized knowledge in patient advocacy, healthcare communication, and medical system navigation that supports H-1B specialty occupation requirements.
Which healthcare employers sponsor visas for patient representatives?
Large hospital systems like Mayo Clinic, Cleveland Clinic, and Kaiser Permanente regularly sponsor H-1B visas for patient services roles. Medical device companies, pharmaceutical firms, and health insurance companies also sponsor patient representatives for specialized roles in clinical coordination, patient support programs, and regulatory compliance that require specific healthcare expertise.
How competitive is H-1B sponsorship for patient representative roles?
Patient representative H-1B cases generally have good approval rates when properly documented with relevant healthcare degrees and specialized job duties. The key challenges are demonstrating specialty occupation requirements and finding employers willing to sponsor. Healthcare organizations with established immigration programs typically have higher success rates than smaller clinics without visa sponsorship experience.
Can international students get patient representative jobs after graduation?
Yes, international students can work as patient representatives on F-1 OPT after completing degrees in healthcare administration, communications, or related fields. Many use OPT as a pathway to H-1B sponsorship. Healthcare employers often hire OPT students for patient services roles, especially those with language skills serving diverse patient populations in multilingual healthcare settings.
How to find Patient Representative jobs with visa sponsorship?
Use Migrate Mate to search for Patient Representative positions with visa sponsorship at healthcare facilities, hospitals, and medical centers. These roles commonly qualify for H-1B or TN visas depending on your qualifications. Filter searches by "visa sponsorship" and "healthcare" to find employers actively hiring international candidates for patient advocacy, insurance coordination, and medical administrative positions.
What is the prevailing wage requirement for sponsored Patient Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which Patient Representative employers are hiring and sponsoring visas right now.
Search Patient Representative Jobs