Technical Representative Jobs in USA with Visa Sponsorship
Technical Representative roles regularly qualify for H-1B visa and E-3 visa sponsorship when the position requires a bachelor's degree in a relevant field like engineering or computer science. Employers in manufacturing, software, and industrial sectors sponsor these roles across the U.S. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsJoin 2J Supply, proudly part of Rheem, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation!
With over 60 years of trusted service, 2J Supply has built a strong network across Ohio, Kentucky, West Virginia, and Indiana, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors.
At 2J Supply, we continue to operate with a small-company feel but with the resources and benefits of a large company - creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we’re stronger than ever and committed to:
- Listening to Understand
- Contributing Respectfully
- Thinking Creatively
- Acting with Responsibility
Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers!
The Technical Representative II will provide product technical support to the Division’s assigned customers in the proper application, installation, operation and service of the Division’s products.
This position will serve 2J Supply customers from a home-based office located in the area. Our ideal candidate is based in Dayton, OH.
Responsibilities
- Provide guidance to internal and external customers on proper operation, user maintenance, application, parts identification, and other duties assigned to support company products.
- Provide detailed technical guidance to internal and external customers including but not limited to fault finding, installation recommendations, repair guidance and participation in the Factory Start up program for large installations of company products.
- Track emerging product failure related trends based upon feedback from external customers and notify management when appropriate.
- Document support activities via the call ticket system ensuring that all inquiries are logged and appropriately coded and completed in a timely manner.
- Notify immediate manager of issues pertaining to critical customers, product field failures or other circumstances requiring management involvement.
- Assist customers with their issues in a timely and effective manner to ensure a positive customer experience is achieved.
- Develop, modify and update as required service manuals and parts lists for products.
- Provide informal/formal training to colleagues as directed by management.
- Perform other duties as required.
QUALIFICATIONS
Bachelor's Degree or HVAC accreditation from technical trade school.
3+ years of experience in troubleshooting and repair of HVACR systems appliances.
Must have excellent written and verbal communication skills and demonstrated ability to work both independently and with others.
Intermediate computer skills and common computer software applications.
Must be able to multi-task.
Some travel is required.
Occasional lifting of up to 100 lbs. required.
Preferred Qualifications:
Universal HVAC certification or enrolled to obtain HVAC certification.
As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:
- Adapting
- Business Understanding
- Collaborating
- Communicating Effectively
- Continuously Improving
- Customer-Orientation
- Developing Self
- Focusing on Results
- Influencing
- Managing Relationships
- Managing Work
- Problem Solving & Decision Making
Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
LI-Remote
LI-LF1
Join 2J Supply, proudly part of Rheem, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation!
With over 60 years of trusted service, 2J Supply has built a strong network across Ohio, Kentucky, West Virginia, and Indiana, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors.
At 2J Supply, we continue to operate with a small-company feel but with the resources and benefits of a large company - creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we’re stronger than ever and committed to:
- Listening to Understand
- Contributing Respectfully
- Thinking Creatively
- Acting with Responsibility
Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers!
The Technical Representative II will provide product technical support to the Division’s assigned customers in the proper application, installation, operation and service of the Division’s products.
This position will serve 2J Supply customers from a home-based office located in the area. Our ideal candidate is based in Dayton, OH.
Responsibilities
- Provide guidance to internal and external customers on proper operation, user maintenance, application, parts identification, and other duties assigned to support company products.
- Provide detailed technical guidance to internal and external customers including but not limited to fault finding, installation recommendations, repair guidance and participation in the Factory Start up program for large installations of company products.
- Track emerging product failure related trends based upon feedback from external customers and notify management when appropriate.
- Document support activities via the call ticket system ensuring that all inquiries are logged and appropriately coded and completed in a timely manner.
- Notify immediate manager of issues pertaining to critical customers, product field failures or other circumstances requiring management involvement.
- Assist customers with their issues in a timely and effective manner to ensure a positive customer experience is achieved.
- Develop, modify and update as required service manuals and parts lists for products.
- Provide informal/formal training to colleagues as directed by management.
- Perform other duties as required.
QUALIFICATIONS
Bachelor's Degree or HVAC accreditation from technical trade school.
3+ years of experience in troubleshooting and repair of HVACR systems appliances.
Must have excellent written and verbal communication skills and demonstrated ability to work both independently and with others.
Intermediate computer skills and common computer software applications.
Must be able to multi-task.
Some travel is required.
Occasional lifting of up to 100 lbs. required.
Preferred Qualifications:
Universal HVAC certification or enrolled to obtain HVAC certification.
As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING SELF, you will be expected to demonstrate the following competencies and behaviors:
- Adapting
- Business Understanding
- Collaborating
- Communicating Effectively
- Continuously Improving
- Customer-Orientation
- Developing Self
- Focusing on Results
- Influencing
- Managing Relationships
- Managing Work
- Problem Solving & Decision Making
Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
LI-Remote
LI-LF1
See all 149+ Technical Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Representative roles.
Get Access To All JobsTips for Finding Technical Representative Jobs
Confirm the role requires a specific degree
H-1B sponsorship depends on the job qualifying as a specialty occupation. Technical Representative roles are more likely to qualify when the employer requires a degree in engineering, computer science, or a closely related technical field, not just any bachelor's degree.
Target employers with active H-1B filing histories
Companies that have sponsored H-1B visas before are far more likely to do it again. Look for employers in industrial equipment, software, or scientific instrumentation, where Technical Representatives routinely support complex products requiring specialized technical knowledge.
Prepare for the specialty occupation question
USCIS scrutinizes Technical Representative petitions because the role spans sales and engineering. Ensure your offer letter and job description emphasize technical duties, required technical knowledge, and the specific degree field the employer demands for the position.
Australian citizens should ask about E-3 sponsorship
The E-3 visa is available exclusively to Australian citizens and has no lottery. For Technical Representative roles that qualify as specialty occupations, E-3 sponsorship is significantly faster and simpler for employers to process than H-1B sponsorship.
Request an amended or new petition when changing employers
If you switch companies on an H-1B, your new employer must file a fresh petition before you start. Technical Representatives cannot simply transfer their visa status between employers without USCIS filing, even if both roles are nearly identical.
Use Migrate Mate to find sponsorship-ready roles
Not every Technical Representative posting is open to visa sponsorship. Migrate Mate filters roles by sponsorship availability so you can focus your applications on employers already equipped and willing to support your immigration process from day one.
Frequently Asked Questions
Can a Technical Representative role qualify for H-1B sponsorship?
Yes, but it depends on how the position is structured. USCIS requires the role to meet the specialty occupation standard, meaning a bachelor's degree in a specific field must be a genuine requirement for the job. Technical Representative roles tied to complex engineering systems, software platforms, or scientific equipment are stronger candidates than generalist sales support positions.
What degree fields support a Technical Representative visa petition?
Engineering disciplines, computer science, applied physics, and industrial technology are the most commonly accepted fields for Technical Representative H-1B visa petitions. The key is that your degree must align directly with the technical subject matter you'll be representing. A degree in business or general management is unlikely to satisfy USCIS's specialty occupation requirements for this title.
How do I find Technical Representative jobs that offer visa sponsorship?
Migrate Mate lists Technical Representative roles from employers actively open to sponsoring work visas. Rather than applying broadly and asking about sponsorship after the fact, browsing Migrate Mate lets you identify sponsorship-ready positions upfront, which saves time and avoids pursuing employers who won't support an H-1B or E-3 visa petition.
Are Technical Representative H-1B petitions often denied?
Denial rates are higher for this title than for roles like software engineer or data scientist, because USCIS sometimes questions whether the job genuinely requires a degree in a specific specialty. Strong petitions include detailed job descriptions emphasizing technical depth, client-facing engineering responsibilities, and a clear degree requirement stated in the offer letter.
Can I work as a Technical Representative on OPT before my employer files an H-1B?
Yes. If your degree is in a qualifying field and your Technical Representative role is directly related to that field, standard OPT or STEM OPT extension periods apply. Your employer can file your H-1B petition while you're working on OPT, and cap-gap provisions protect your status through September 30 if your OPT expires during the transition period.
What is the prevailing wage requirement for sponsored Technical Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.