Account Director Jobs in San Francisco, CA

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Director, Neobank Partnerships is responsible for supporting the overall strategic partnership with a key consumer neobank partner. The role requires a seasoned sales and business development professional who can skillfully navigate across the partner organization and Visa to strategically uncover and bring opportunities to close. This individual will join Visa’s Neobank Partnerships team which works broadly across the payments and fintech ecosystem and closely internally within Visa’s product organization as well as other internal stakeholders to execute on commercial and strategy partnership opportunities, and other strategic projects. This position is based in the Bay Area.

Key Responsibilities

Account Management / Sales Excellence

• Deliver an exceptional Visa experience by understanding partner needs, working across the Visa solutions stack, and acting as an internal advocate for the client

• Create and execute detailed account plans to grow partner’s business and Visa revenue

• Collaborate with internal teams to match the right opportunities with each partner priority and ensure product and project implementations are on track and delivering against plan

• Develop and foster critical relationships across the client organization

• Become intimately familiar with partner contracts to execute accordingly

• Solve highly complex, strategic and cross-functional issues that arise, such as fraud, product implementation, reporting, fees and acceptance

• Experience with complex negotiations and navigating difficult client conversations

Segment Expertise

• Support the broader Sponsor Bank and Neobank Team develop segment strategy that factors in trends and client feedback

• Contribute to segment thought pieces and speaking engagements

• Provide market and client feedback to Visa cross-functional partners to guide roadmap prioritization decisions and commercialization strategies

Data & Reporting

• Keep opportunities up to date in Microsoft Dynamics

• Track key KPIs, such as PV and revenue

• Use data and reporting to drive opportunities and prioritization

• Utilize latest AI resources to enhance productivity

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

• Partnership, business development or sales experience in fintech / payments industry

• Accountable, results-oriented, flexible, works with purpose and a sense of urgency, and passionate about clients and Visa

• Excellent client relationship management skills with demonstrated track record of managing enterprise partnerships through all stages of strategic selling

• Executive presence and communication skills, both written and oral, including executive level communications, and track record of influencing others

• Teamwork, interpersonal and relationship-building skills, and ability to influence and lead by example

• Ability to explain complex business and technical concepts to broad audiences in an approachable way

• Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate

• Proficient in Microsoft Word, Excel, and PowerPoint

U.S. Applicants Only

The estimated salary range for this position is $178,300 to $285,600 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.