Account Operations Manager Jobs in Alaska

Description

Position Purpose

The Account Executive promotes the Building Automation/Temperature Controls business unit, generating leads and turning those leads into sales success for existing buildings. This individual will estimate, quote, negotiate and sell Building Automation upgrades, retrofits, and our Impact-Driven Service Agreements in a timely, profitable, and responsive manner.

Benefits

Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing/Bonus/Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.

Essential Duties and Responsibilities

To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:

• Under supervision, manage and grow assigned territory or group of accounts consisting of building owners, end-users, and property managers.
• Achieve booking and gross margin goals. General annual booking volume guidelines are: $500k-$1M.
• Develop and implement plans to take advantage of all sales opportunities for assigned customers or territory.
• Effectively perform needs assessments and develop sales proposals, estimates, specifications and presentations.
• Work with operations, finance, legal, and other inside and outside resources as needed to obtain the sale.
• Follow through on sold work to ensure satisfactory completion. Ensure smooth sales-to-operations turnover and monitor progress.
• Assist in resolving customer satisfaction issues and collections as needed.
• Analyze and suggest upgrades and/or repairs based on performance metrics of the FDD software.
• Assist customers and potential customers with problems involving the use of company products and services and recommend suitable resolutions accordingly.
• Utilize Sales software for sales activity reports, forecast reports, and expense tracking.
• Participate in civic and professional organizations, and sales department meetings, workshops, and seminars. Continue to pursue in-depth product and service knowledge and acquire deeper selling, technical and financial skills.
• Keep current on market business and product trends.
• Adhere to all LONG safety standards
• Other duties as assigned.

Qualifications

• 1+ years of experience in sales-related role(s).
• Moderate related technical and financial expertise.
• Ability to legally operate a motor vehicle.
• Understanding of HVAC, control systems, building automation, electrical systems, energy management, engineering, installation, and construction procedures
• Skilled in reading and interpreting mechanical plans and specifications.
• Excellent verbal, written, and interpersonal communication skills, with a strong focus on customer service and computer proficiency.
• Ability to interact with all levels of personnel, including senior management.
• Capable of managing multiple tasks simultaneously.
• Highly accountable and willing to take ownership of responsibilities.
• Strong attention to detail.

Preferred Qualifications

• Associate degree in engineering, business or equivalent combination of education and/or experience.
• Credentials, including LEED GA/AP, CEM, FE, or PE
• ASHRAE association
• No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Physical Requirements

• This position may involve sitting for extended periods, lifting, bending, and kneeling.
• This position may require lifting to 25 lbs. from floor to countertop and countertop to floor.

Environment

• Indoor, office environment

Competencies

To perform this position successfully, an individual must display the following qualities.

• LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture. The focus of this role is on self-development and to encourage the immediate team and others to provide the best service to both our internal and external customers.

LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards.

At LONG Building Technologies, we don’t just accept difference - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.