Benefits Specialist Jobs in Pennsylvania

Why Plan of PA?

PLAN of PA is a non-profit that connects individuals with disabilities to security, resources, and support. PLAN provides Care Management services combined with Financial Management Services to ensure that our clients have comprehensive support throughout their life stages.

Culture Statement: We believe a vibrant culture, centered on staff wellness, is vital to mission delivery. We foster an environment where people feel heard, supported, and empowered to do their best work. By bringing our authentic selves & taking ownership of our contributions, our interconnected teams create meaningful results. Our core values are COMPASSION, INCLUSION, COLLABORATION, & INTEGRITY!

New team members can expect an engaging onboarding process, with plenty of one-on-one training from their supervisor. Key benefits of working at PLAN of PA include flexibility, remote/hybrid work, and an opportunity to make an impact with our clients.

Benefits Specialist position:

We are seeking an individual for our Benefits Specialist position.

The Benefits Specialist is responsible for coordinating public benefits applications (SSA, Medicare/Medicaid, waivers, rent rebates, etc), renewals, redeterminations, and ongoing eligibility monitoring for PLAN of PA clients. This position works closely with the Care Management and Trust teams to help clients access and maintain benefits and assistance programs for which they may qualify.

After a one-month introductory period, employees will switch to a hybrid schedule and may work 3 day a week from home. The other 2 days will be Monday and Thursday at our office in Wayne, PA.

Key Duties:

Benefits Coordination and Management

• Assess clients' potential eligibility for public benefits and identify additional assistance programs.
• Assist with applications, renewals, and redeterminations for Medicaid, Social Security, rent rebates, subsidized housing, and other applicable programs.
• Monitor changes in clients' circumstances that may affect benefit eligibility.
• Coordinate with government agencies and external professionals to support clients in accessing and maintaining benefits.

Tracking and Documentation

• Develop and maintain an organized system for tracking benefit statuses, deadlines, and required follow-up actions.
• Collect, organize, and securely maintain client documentation, including application submissions and confirmations.
• Travel as needed to obtain signatures, collect documentation, or assist with benefits-related matters.

Client and Team Collaboration

• Collaborate with Care Management and Trust teams to identify benefit-related needs and coordinate follow-up actions.
• Serve as an internal resource for public benefits questions and provide guidance to team members.
• Communicate eligibility requirements, financial limitations, and benefit changes to clients and relevant staff.
• Maintain professional, compassionate communication with clients, families, caregivers, and external partners.

Care Management and Organizational Support

• Provide occasional secondary support to Care Managers during client visits and activities.
• Assist with practical client needs, such as transportation arrangements, grocery orders, and household services.
• Support client social events and other organizational activities as needed.

Qualifications and Skills

• Experience with applications, administrative processes, or tracking financial, insurance, or benefits information preferred.
• Strong organizational skills and attention to detail, with the ability to manage multiple deadlines and priorities.
• Self-motivated, proactive, and able to work independently while collaborating with a team.
• Interest in continuous learning about public benefits programs, eligibility requirements, and related processes.
• Strong communication and problem-solving skills, with a compassionate and client-centered approach.
• Ability to maintain accurate records and handle confidential information appropriately.

Compensation and Benefits

• Up to $55,000 a year, depending on relevant experience
• Paid vacation, sick, and personal time
• Paid federal holidays
• Paid break from December 24th through January 1st
• Simple IRA retirement eligibility after a year of employment
• Option to join health plan

Job Type: Full-time

Pay: Up to $55,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Please describe your experience navigating the Government benefits system.

Work Location: Hybrid remote in Wayne, PA 19087