Business Operations Jobs in Missouri

Full-time position available with the Community Safety-Administration Division
Salary Range: $7,413-$11,120 per month
Location: 414 E. 12th Street KCMO Detention and Rehabilitation Center
Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
Application Deadline Date: Open Until Filled

About the Community Safety Department

The Department of Community Safety serves as a central hub coordinating public safety efforts across city agencies, community organizations, and partners. The department focuses on prevention, rehabilitation, and accountability by overseeing corrections and custody operations, supporting reentry services, and expanding access to behavioral health and support resources. It also manages data tracking, performance measurement, and cross-agency initiatives to address ongoing safety concerns and improve outcomes. Through a collaborative and phased approach, the department aims to reduce recidivism, strengthen community safety, and promote more effective, equitable public safety systems without replacing traditional law enforcement functions.

Click here for more about this department

This position plans, directs, and oversees administrative support services within the corrections facility. This position is responsible for managing staff assigned to intake, booking, release, classification, and inmate programming. This position is responsible for administrative and managerial work leading in the planning, maintenance, and execution of department contracts, procurement and grant management. An employee of this class works with almost complete independence and is responsible for the use of considerable initiative and judgement in establishing procedures, processes, controls and carrying out various assignments. This position reports to the Deputy Director of Administration and will have 2-6 direct reports.

What You'll Do:

• Confers with and advises department or division heads on citywide administrative and business activities.
• Direct, coordinate, and evaluate daily operations of the Correctional Specialists.
• Review workload trends and staffing allocation.
• Ensures proper maintenance of inmate records and data integrity.
• Directs inmate classification processes and housing assignment decision.
• Ensures classification practices support facility safety, security and inmate management objectives.
• Monitors risk assessment and classification review processes.
• Oversees development, implementation, and evaluation of inmate programs.
• Monitor program participation, effectiveness, and outcomes.
• Ensures programs support rehabilitation and recidivism reduction goals.
• Manage and coordinate contracts related to inmate services, and other correctional services.
• Monitor vendor performance and contract compliance.
• Review deliverables, service levels, and invoices.
• Assist with identifying grant funding opportunities aligned with organizational objectives.
• Monitor grant performance measures, and reporting requirements.
• Ensure compliance with grant regulations and audit standards.
• Provide strategic oversight for agency programs.
• Monitor program outcomes and return on investment.
• Conduct performance evaluations.
• Provide coaching, mentoring, and professional development opportunities.

REQUIRES

• An accredited Bachelor’s degree and six years professional private or public sector experience in managing more complex organization operations, projects, programs or services.
• OR High school graduation and 10 years professional private or public sector experience in managing more complex organizational operations, projects, programs, or services.

Preference

• Experience in contract management, grant administration and compliance, program evaluation methodologies, strategic planning, organizational leadership, and strong oral and written communication.

Military veterans encouraged to apply

Why You'll Love Working with Us – Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays—with accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life’s Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expenses—invest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City’s Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.

For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.

Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org.

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans’ points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during “wartime” and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code § 4211).