Care Coordinator Jobs in Arizona
Care Coordinator jobs in Arizona are concentrated in Phoenix, Tucson, and Scottsdale, where large health systems, managed care organizations, and community health networks drive steady hiring at every level from entry-level case support to senior population health roles. Major employers with a lasting Arizona presence, including Banner Health, Dignity Health, and UnitedHealth Group, consistently post care coordinator openings across inpatient, outpatient, and insurance settings. The most in-demand specialties right now are behavioral health care coordination, chronic disease management, and Medicare and Medicaid managed care. See the openings below and apply to the ones that match your experience.
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Showing 5 of 85+ Care Coordinator jobs
Profile
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!
Job Summary
Coordinates transition of care services for TRICARE beneficiaries. The Transition of Care Coordinator provides clinical oversight and coordination for beneficiaries moving between levels of care, supports discharge planning, conducts post-discharge follow up, completes assessments and reassessments as needed, identifies barriers to care, and reviews and processes authorization and referral requests according to policy. Transition of Care Coordinators are responsible for reviewing and remaining knowledgeable regarding the scope of practice of their state of licensure. Transition of Care Coordinators report to the Supervisor, Care Coordination.
Education & Experience
- Registered Nurse (RN) or Licensed Clinical Social Worker (LCSW), with current unrestricted license in appropriate state or territory of the United States
- Current multistate compact license
- U.S. Citizenship
- Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
- 2+ years' experience in Care Coordination, Case Management, or equivalent
- Proficiency in medical data entry, written skills and Microsoft OfficeExceptional oral communication skills, strong organizational skills and easily adapts to change
Preferred:
3 years' clinical experience
- 2+ years' Managed Care experience
- Bachelor's degree or higher in health-related field
- Case Manager Certification by a certification body (CCMC, ANCC, etc.)
- Experience in the TRICARE benefit program or the Military Health System
Key Responsibilities
- Utilizes clinical judgment to identify care coordination needs and facilitate care during any type of transition of care.
- Completes assessments and reassessments for beneficiaries identified as high risk for readmission, evaluating physical, behavioral health, psychosocial, environmental, and support system factors.
- Coordinates in-home assessments through contracted vendors when elected by the beneficiary and reviews vendor findings to determine next steps.
- Evaluates discharge instructions, medication changes, durable medical equipment needs, and barriers to adherence or recovery.
- Identifies gaps in care, unmet needs, social determinants of health, and risks for readmission or adverse outcomes.
- Performs post-discharge outreach to confirm follow-up appointments, medication access, understanding of discharge instructions, and continuity of care needs.
- Ensures required Transition of Care (TOC) activities are completed within contractual and operational timeframes.Ensures authorizations are in place to meet clinical care needs and processes referral requests according to policy.
- Communicates with community providers, TRICARE beneficiaries, Military Treatment Facilities (MTF), caregivers, community resources, and interdisciplinary teams to coordinate care.
- Escalates complex clinical, behavioral health, safety, or psychosocial concerns requiring higher level intervention or urgent follow up.
- Prepares and presents cases involving high profile or sensitive issues to the Medical Director for review.
- Serves as a clinical escalation resource and subject matter expert for non-clinical staff, LVNs, and outreach specialists, providing guidance on clinical appropriateness and beneficiary safety.
- Reviews and triages referrals, assessments, and outreach findings to determine appropriate next steps and level of intervention.
- Accurately and completely documents assessments, outreach, interventions, and coordination activities in the Medical Management System (MMS).
- Refer cases to other TRICARE programs as indicated.
Applies knowledge of HIPAA privacy and security regulations to ensure compliance in daily practice.
- Identifies and reports potential quality or fraudulent cases to Clinical Quality and/or Program Integrity.
- Participates in Quality Improvement Projects, interdisciplinary case discussions, escalation reviews, and audits as indicated in project documents.
- Supports training, mentoring, and ongoing education of staff related to transition of care processes and escalation protocols.
- Maintains compliance with contractual requirements, desk procedures, accreditation standards, and organizational policies.
- Perform other duties as assigned.
- Regular and reliable attendance is required.
Competencies
Commitment to Task: Ability to conform to established policies and procedures; exhibit high personal motivation.
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Teams, Outlook, TriWest Intranet, the Internet, and department software applications.
Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose, and a mature problem-solving approach is required. Ability to accept change and maintain a positive team atmosphere.
Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, with empathy and compassion for another's position.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail oriented.
Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.
Technical Skills: Thorough knowledge of internal policies and procedures, utilization management principles, managed care concepts, medical terminology, and medical management system, clinical decision support tools, International Classification of Diseases, and Current Procedural Terminology. Ability to meet or exceed production standards in compliance with contract.
Working Conditions
Working Conditions:
Availability to work any shift
- Works within a standard office environment, or work from home
- Extensive phone and computer work with prolonged sitting
- Department of Defense security clearance required
Company Overview
Taking Care of Our Nation’s Heroes.
It’s Who We Are. It’s What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!
Our job is to make sure that America’s heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.
DoD Statement
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Benefits
We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
- Medical, Dental and Vision Coverage
- Paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
Profile
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!
Job Summary
Coordinates transition of care services for TRICARE beneficiaries. The Transition of Care Coordinator provides clinical oversight and coordination for beneficiaries moving between levels of care, supports discharge planning, conducts post-discharge follow up, completes assessments and reassessments as needed, identifies barriers to care, and reviews and processes authorization and referral requests according to policy. Transition of Care Coordinators are responsible for reviewing and remaining knowledgeable regarding the scope of practice of their state of licensure. Transition of Care Coordinators report to the Supervisor, Care Coordination.
Education & Experience
- Registered Nurse (RN) or Licensed Clinical Social Worker (LCSW), with current unrestricted license in appropriate state or territory of the United States
- Current multistate compact license
- U.S. Citizenship
- Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
- 2+ years' experience in Care Coordination, Case Management, or equivalent
- Proficiency in medical data entry, written skills and Microsoft OfficeExceptional oral communication skills, strong organizational skills and easily adapts to change
Preferred:
3 years' clinical experience
- 2+ years' Managed Care experience
- Bachelor's degree or higher in health-related field
- Case Manager Certification by a certification body (CCMC, ANCC, etc.)
- Experience in the TRICARE benefit program or the Military Health System
Key Responsibilities
- Utilizes clinical judgment to identify care coordination needs and facilitate care during any type of transition of care.
- Completes assessments and reassessments for beneficiaries identified as high risk for readmission, evaluating physical, behavioral health, psychosocial, environmental, and support system factors.
- Coordinates in-home assessments through contracted vendors when elected by the beneficiary and reviews vendor findings to determine next steps.
- Evaluates discharge instructions, medication changes, durable medical equipment needs, and barriers to adherence or recovery.
- Identifies gaps in care, unmet needs, social determinants of health, and risks for readmission or adverse outcomes.
- Performs post-discharge outreach to confirm follow-up appointments, medication access, understanding of discharge instructions, and continuity of care needs.
- Ensures required Transition of Care (TOC) activities are completed within contractual and operational timeframes.Ensures authorizations are in place to meet clinical care needs and processes referral requests according to policy.
- Communicates with community providers, TRICARE beneficiaries, Military Treatment Facilities (MTF), caregivers, community resources, and interdisciplinary teams to coordinate care.
- Escalates complex clinical, behavioral health, safety, or psychosocial concerns requiring higher level intervention or urgent follow up.
- Prepares and presents cases involving high profile or sensitive issues to the Medical Director for review.
- Serves as a clinical escalation resource and subject matter expert for non-clinical staff, LVNs, and outreach specialists, providing guidance on clinical appropriateness and beneficiary safety.
- Reviews and triages referrals, assessments, and outreach findings to determine appropriate next steps and level of intervention.
- Accurately and completely documents assessments, outreach, interventions, and coordination activities in the Medical Management System (MMS).
- Refer cases to other TRICARE programs as indicated.
Applies knowledge of HIPAA privacy and security regulations to ensure compliance in daily practice.
- Identifies and reports potential quality or fraudulent cases to Clinical Quality and/or Program Integrity.
- Participates in Quality Improvement Projects, interdisciplinary case discussions, escalation reviews, and audits as indicated in project documents.
- Supports training, mentoring, and ongoing education of staff related to transition of care processes and escalation protocols.
- Maintains compliance with contractual requirements, desk procedures, accreditation standards, and organizational policies.
- Perform other duties as assigned.
- Regular and reliable attendance is required.
Competencies
Commitment to Task: Ability to conform to established policies and procedures; exhibit high personal motivation.
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Teams, Outlook, TriWest Intranet, the Internet, and department software applications.
Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose, and a mature problem-solving approach is required. Ability to accept change and maintain a positive team atmosphere.
Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, with empathy and compassion for another's position.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail oriented.
Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.
Technical Skills: Thorough knowledge of internal policies and procedures, utilization management principles, managed care concepts, medical terminology, and medical management system, clinical decision support tools, International Classification of Diseases, and Current Procedural Terminology. Ability to meet or exceed production standards in compliance with contract.
Working Conditions
Working Conditions:
Availability to work any shift
- Works within a standard office environment, or work from home
- Extensive phone and computer work with prolonged sitting
- Department of Defense security clearance required
Company Overview
Taking Care of Our Nation’s Heroes.
It’s Who We Are. It’s What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!
Our job is to make sure that America’s heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.
DoD Statement
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Benefits
We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
- Medical, Dental and Vision Coverage
- Paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
See All 85 Care Coordinator Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
Find Care Coordinator JobsCare Coordinator Jobs by City in Arizona
Where Arizona roles are concentrated, by current openings.
Care Coordinator Job Market in Arizona
A snapshot from current Arizona openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Arizona Employers Look For
The qualifications that appear most often in care coordinator jobs across Arizona.
- Active Arizona Certified Care Manager credential or eligibility through the Arizona care management pathway
- Associate or bachelor's degree in health administration, social work, nursing, or a related field
- One to three years of case management, patient navigation, or clinical coordination experience
- Proficiency with electronic health records such as Epic, Cerner, or similar platforms
- Strong knowledge of Arizona Medicaid, AHCCCS programs, and managed care plan structures
- Bilingual English and Spanish communication skills preferred for community-facing coordination roles
Care Coordinator Jobs in Arizona: Frequently Asked Questions
How do you become a care coordinator in Arizona?
Most care coordinator roles in Arizona require at minimum an associate degree in a health-related field, though a bachelor's in social work, nursing, or health administration makes candidates significantly more competitive. Arizona does not issue a single state license specifically for care coordinators, but employers in managed care and hospital settings often require or prefer the Certified Case Manager credential, which is administered nationally by the Commission for Case Manager Certification. Candidates with a clinical background, such as a licensed practical nurse or licensed clinical social worker credential issued through the Arizona State Board of Nursing or the Arizona Board of Behavioral Health Examiners, have a clear advantage in the state's health system market.
Which companies hire care coordinators in Arizona?
Employers hiring care coordinators in Arizona right now include Intermountain Centers, Tucson Medical Center, and Optum, based on current listings on Migrate Mate as of August 2026. Arizona's large integrated health systems and managed care contractors tend to post the highest volume of openings, particularly for roles supporting AHCCCS-enrolled populations and Medicare Advantage members.
Which Arizona cities have the most care coordinator jobs?
The cities with the most care coordinator openings in Arizona are Phoenix, Tucson, and Scottsdale. Phoenix dominates the distribution as the state's largest metro, home to Banner Health's headquarters and a dense cluster of managed care plan offices, while Tucson's university medical center and federally qualified health centers anchor demand in the southern part of the state, and Scottsdale draws openings from specialty health networks and private insurance operations based in the East Valley.
Are there remote care coordinator jobs in Arizona?
Yes, but they're more common in care coordination than in many clinical roles because a meaningful portion of the work, including utilization review, telephonic case management, and insurance-side authorization, can be done without an on-site presence. About 30% of care coordinator openings tied to Arizona are remote or hybrid as of August 2026, reflecting the strong managed care and health insurance segment in the Phoenix metro. The roles most likely to be fully remote are insurance-based utilization management and telephonic disease management positions.
How can I get hired as a care coordinator in Arizona with little or no experience?
The most realistic entry path is through a patient services representative, medical assistant, or community health worker role at a large Arizona health system, which gives you direct exposure to care team workflows and internal transfer opportunities. Banner Health and Dignity Health both run structured new-employee development programs that help entry-level staff move into coordination roles within one to two years. Earning a Certified Health Education Specialist credential through the Arizona Public Health Association or completing AHCCCS-specific training strengthens a resume without prior coordination experience. Applying to care coordinator associate or coordinator-in-training postings at federally qualified health centers in Phoenix and Tucson is another concrete starting point.
Where can I find and apply to care coordinator jobs in Arizona?
You can find and apply to care coordinator jobs in Arizona on Migrate Mate, which lists current Arizona openings updated regularly. Search the listings by city or specialty, find the roles that fit your background, and apply directly to the ones that match. No signup is required to see the openings.
See All 85 Care Coordinator Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
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