Community Engagement Coordinator Jobs in Ohio

Community Engagement Coordinator

Wings of Love Services / Complete Check | Beavercreek and Middletown, Ohio
Reports to: Administrator
Position: Part-time, 20–30 hours per week

Position Summary

Wings of Love Services is seeking an organized, outgoing Community Engagement Coordinator to manage community outreach, referral relationships, and business development across all services, including Complete Check.

This person will share who we are, what we offer, and our vision for becoming a trusted resource for care and workforce compliance. They will build partnerships, coordinate referrals, increase community awareness, and bring back ideas to help every department improve and grow.

Services You Will Represent

• Home health care, personal care, and home care aide services.
• Adult Day Services and Non-Medical Transportation.
• DOT and non-DOT drug and alcohol testing.
• Live Scan and ink fingerprinting, including BCI/FBI background checks.
• TSA PreCheck, TWIC, and Hazmat enrollment services.
• DOT consortium/C/TPA services, employer compliance support, and staff file monitoring.
• Mobile and on-site collections.
• Notary, passport photos and assistance, and DNA testing.

Key Responsibilities

Community Outreach and Partnerships

• Share our company’s story, vision, and services with families, employers, agencies, and community organizations.
• Build relationships with case managers, healthcare providers, senior organizations, disability service agencies, and other referral sources.
• Connect with trucking companies, employers, schools, and staffing agencies needing screening and compliance services.
• Research, schedule, and attend events for both locations, including Chamber of Commerce meetings, networking events, resource fairs, and community meetings.
• Arrange presentations, office tours, and outreach visits.
• Maintain partner relationships and identify new referral and business opportunities.

Referral and Customer Coordination

• Respond to inquiries and connect individuals and businesses with the appropriate services.
• Track referrals, coordinate department handoffs, and complete follow-ups.
• Work with department leads to confirm service availability, staffing, and schedules.
• Help employer accounts understand paperwork, scheduling, service options, and monthly billing.
• Follow up on customer concerns and coordinate solutions with management.

Marketing and Business Development

• Maintain an outreach and event calendar for all services and both locations.
• Create and update marketing materials, presentations, flyers, emails, and social media content for approval and distribution.
• Develop outreach documents that clearly explain our services and help the community recognize Wings of Love and Complete Check.
• Recommend ways to increase community awareness and reach new customers.
• Promote mobile services, employer packages, and multi-service discounts.
• Identify potential contracts and present opportunities to the Administrator.
• Use approved pricing and obtain approval for discounts and service commitments.

Weekly Reporting and Department Improvement

• Report weekly to the Administrator on outreach activities, events attended, new contacts, referrals, and upcoming plans.
• Maintain accurate records of partnerships, employer accounts, and follow-up needs.
• Track how outreach leads to new customers and service enrollments.
• Gather feedback during community visits, meetings, and events.
• Bring back ideas for all departments to improve services, marketing, and the customer experience.
• Document recommendations and proposed next steps, and work with department leads on approved improvements.
• Protect confidential information and follow company policies.

Schedule and Flexibility

Part-time, 20–30 hours per week. Must be flexible to attend morning, afternoon, evening, and weekend meetings and events. Travel between both locations and community events is required.

How Success Will Be Measured

• Consistent outreach and event participation for both locations.
• Increased community awareness and new referral relationships.
• Timely responses and completed follow-ups.
• Growth in employer accounts and service enrollments.
• Accurate weekly reports and useful ideas for department improvements.
• Positive feedback from clients, customers, and community partners.

Qualifications

• High school diploma or GED required; related college coursework preferred.
• Experience in outreach, customer service, sales, relationship building, or service coordination.
• Strong communication, organization, writing, and follow-up skills.
• Comfortable presenting our company’s vision and services to individuals and groups.
• Ability to research opportunities, coordinate events, manage priorities, and work independently.
• Comfortable using email, spreadsheets, scheduling systems, and social media.
• Valid driver’s license and ability to travel between locations and community events.
• Experience in home care, disability services, transportation, or workforce screening preferred.

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible schedule
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Beavercreek, OH 45432