Operations Jobs at First Student with Visa Sponsorship
Operations roles at First Student cover fleet coordination, driver management, dispatch, and safety compliance across its school transportation network. The company has pursued employment-based sponsorship for operations talent, making it a viable target if you're building a long-term career in transportation logistics in the U.S.
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Get Access To All JobsMajor Responsibilities
- Assist in working with and onboarding transportation partners, managing the daily trips and assisting parents and districts to take care of their needs
- Daily customer management to include but not limited to day-to-day operations, new client start-ups, client retention, and development
- Assist in capturing new business opportunities with current customers and new clients. Work with internal staff on completing proposals and negotiating with customers
- Acquire and manage staff equipment and any items required to perform trips (i.e: driver/staff badges, business cards, etc.)
- Monitor any new legislations affecting alternative student transportation. Assist team with implementing new legislations
- Will be required to assist in finding, onboarding, and developing ongoing relationships with local and national transportation providers
- During school year startup, it will be required to communicate and negotiate proposed routes with local service providers
- Responsible for overseeing and ensuring that accounts are running efficiently, and customer service levels are managed to client expectations
- Oversee vehicle maintenance and compliance along with managing a large driver and transportation partner pool
- Work in collaboration with internal departments to execute reports and programs to improve service quality, reduce costs, and increase service productivity
- Maintain a safe and efficient environment for our passengers, contractors, and non-riding public by managing regulatory and client policies and procedures
- Follow all First Student policies and procedures while providing the best customers service to our clients
- Use effective industry skills and abilities to support and grow daily transportation operations
- Must be able to learn and utilize technical skills to create reports, SOP's, and assist in formulating standard practices within FirstAlt
- Duties and responsibilities are not limited to above descriptions and can be modified or changed at the discretion of Management
Disclaimer
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.
Major Responsibilities
- Assist in working with and onboarding transportation partners, managing the daily trips and assisting parents and districts to take care of their needs
- Daily customer management to include but not limited to day-to-day operations, new client start-ups, client retention, and development
- Assist in capturing new business opportunities with current customers and new clients. Work with internal staff on completing proposals and negotiating with customers
- Acquire and manage staff equipment and any items required to perform trips (i.e: driver/staff badges, business cards, etc.)
- Monitor any new legislations affecting alternative student transportation. Assist team with implementing new legislations
- Will be required to assist in finding, onboarding, and developing ongoing relationships with local and national transportation providers
- During school year startup, it will be required to communicate and negotiate proposed routes with local service providers
- Responsible for overseeing and ensuring that accounts are running efficiently, and customer service levels are managed to client expectations
- Oversee vehicle maintenance and compliance along with managing a large driver and transportation partner pool
- Work in collaboration with internal departments to execute reports and programs to improve service quality, reduce costs, and increase service productivity
- Maintain a safe and efficient environment for our passengers, contractors, and non-riding public by managing regulatory and client policies and procedures
- Follow all First Student policies and procedures while providing the best customers service to our clients
- Use effective industry skills and abilities to support and grow daily transportation operations
- Must be able to learn and utilize technical skills to create reports, SOP's, and assist in formulating standard practices within FirstAlt
- Duties and responsibilities are not limited to above descriptions and can be modified or changed at the discretion of Management
Disclaimer
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.
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Get Access To All JobsTips for Finding Operations Jobs at First Student Jobs
Frame your credentials around DOT compliance
First Student operates under Federal Motor Carrier Safety Administration standards. Certifications in transportation safety, fleet management, or logistics operations signal direct relevance to their compliance-heavy environment and strengthen your petition's specialty occupation case.
Target regional operations manager openings specifically
First Student's U.S. operations are organized by region and contract. Roles tied to contract performance, driver oversight, and route efficiency tend to sit higher in their hiring priority than entry-level dispatch positions, which improves your sponsorship leverage.
Understand how EB-3 fits transportation roles
Operations positions in transportation logistics often qualify under EB-3 skilled worker. If your role requires a degree plus specialized experience in fleet or dispatch management, confirm with your employer that the PERM job description reflects those requirements precisely before filing.
Confirm E-Verify enrollment before accepting an offer
As a federal contractor operating school transportation services, First Student is enrolled in E-Verify. Verify this enrollment status early in negotiations so your work authorization documentation is aligned and there are no delays on your start date.
Build your case around measurable operational outcomes
When interviewing for operations roles, quantify past results like on-time performance rates, fleet utilization improvements, or safety record metrics. DOL PERM requires the employer to document a genuine need, and your demonstrated impact strengthens that narrative.
Use Migrate Mate to find open operations roles
Operations openings at First Student appear across multiple regions and close quickly. Use Migrate Mate to filter specifically for First Student operations roles that include visa sponsorship, so you're applying to positions where sponsorship is already part of the hiring conversation.
Operations at First Student jobs are hiring across the US. Find yours.
Find Operations at First Student JobsFrequently Asked Questions
Does First Student sponsor H-1B visas for Operations roles?
First Student's sponsorship activity for operations roles has centered on employment-based immigrant visa categories rather than the H-1B. Operations positions in transportation logistics are less commonly associated with H-1B specialty occupation filings, since the visa requires a direct relationship between a specific degree field and the role. If you're targeting First Student, an EB-2 or EB-3 pathway is more likely to align with their historical approach.
How do I apply for Operations jobs at First Student?
You can apply directly through First Student's careers portal or find open roles filtered by sponsorship eligibility on Migrate Mate. When applying, tailor your resume to reflect transportation operations experience, including fleet management, driver oversight, dispatch coordination, or safety compliance. Roles tied to regional contract performance tend to be the most active hiring areas, so prioritize those listings when available.
Which visa types are commonly used for Operations roles at First Student?
Employment-based immigrant visas, specifically EB-2 and EB-3, are the categories most relevant to operations roles at First Student. EB-3 skilled worker applies when the position requires at least two years of training or a bachelor's degree in a related field. EB-2 applies when the role demands an advanced degree or exceptional ability. Both pathways require PERM labor certification filed with the DOL before the visa petition proceeds.
What qualifications does First Student expect for sponsored Operations positions?
First Student typically looks for candidates with experience in transportation operations, fleet coordination, or logistics management. Familiarity with Federal Motor Carrier Safety Administration regulations, driver management, and route optimization is relevant. For sponsored roles, a bachelor's degree in business, transportation management, or a related field strengthens both your candidacy and the specialty occupation argument required for employment-based visa sponsorship.
How do I plan my timeline for a sponsored Operations role at First Student?
Employment-based sponsorship through PERM is a multi-stage process. The DOL PERM labor certification alone can take six months to over a year before USCIS even receives the I-140 immigrant petition. Factor in priority date backlogs for your country of birth, particularly if you're from India or China where EB-3 wait times are significantly longer. Start conversations about sponsorship intent early in the offer negotiation stage.
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