University of North Texas H-1B Visa Sponsorship Jobs USA
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Get Access To All JobsTitle: Student Experience Representative
Employee Classification: Student Experience Rep
Campus: University of North Texas
Division: UNT-Enrollments Management
SubDivision-Department: UNT-Enrollments Management - Gen
Department: UNT-Integrated Student Svc Ctr-164820
Job Location: Denton
Salary: 36383.040
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Department Summary
The UNT One Stop provides holistic student support across enrollment and financial services functions within the Division of Enrollment. Our team members support students across various modalities, including in-person, telephone, and virtual services (online chat and case management). The Student Experience Representative, UNT One Stop position provides direct assistance to students, families, and customers in support of a progressive and simplified student experience. The position will guide students through processes related to admissions, enrollment, financial aid, student accounts, and financial literacy, proactively solving complex situations through direct intervention and collaboration across teams, departments, and divisions.
Position Overview
The UNT One Stop provides holistic student support across enrollment and financial services functions within the Division of Enrollment. Our team members support students across various modalities, including in-person, telephone, and virtual services (online chat and case management). The Student Experience Representative, UNT One Stop position provides direct assistance to students, families, and customers in support of a progressive and simplified student experience. The position will guide students through processes related to admissions, enrollment, financial aid, student accounts, and financial literacy, proactively solving complex situations through direct intervention and collaboration across teams, departments, and divisions.
The position enables individuals to develop solutions for complex situations, thrive in a team environment, and systematically improve the student experience in partnership with our vast array of UNT campus partners.
Minimum Qualifications
A minimum of one year of experience working with students or customers in a service-oriented environment.
Knowledge, Skills and Abilities
- Excellent interpersonal, written, and verbal communication skills.
- Ability to problem-solve, multi-task, and organize in a fast-paced collaborative environment.
- Ability to effectively communicate.
- Proficiency in Microsoft Office and within administrative systems (ERP/student administrative systems, Customer-Relationship Management, and other student services software).
- Unwavering passion for helping others.
- Demonstrated commitment to systemically improve the student experience.
Preferred Qualifications
The preferred candidate will possess the following additional qualifications:
- Ability to deliver exceptional customer service to a large customer base while remaining agile in a unit that is growing and adapting to customer needs.
- Ability to consistently deliver exceptional customer service in person, by phone, through virtual services, and by electronic communications.
- Ability to work both independently and with a group, and to develop and maintain positive and effective working relationships with all coworkers.
- Strong attention to detail and analytical skills.
- A dynamic ability to grow with a new, fast-paced organization.
Job Duties
- Provides direct assistance to students, families, and customers in support of a progressive and simplified student experience. The position will guide students through processes related to admissions, enrollment, financial aid, student accounts, and financial literacy, proactively solving complex situations through direct intervention and collaboration across teams, departments, and divisions. Contact may be by phone, in person, or virtually (case management/virtual appointment). Tasks require analysis and compilation of administrative and situation data across multiple sources in order to research solutions and partner with internal and external partners to develop solutions.
- Promotes a positive work environment for all team members within and beyond the UNT One Stop. Demonstrates respect, flexibility, open-mindedness, and kindness in all interactions with students, team members, and campus partners. Embodies a commitment to the mission and vision of the UNT One Stop and the home offices that it supports, the Division of Enrollment, and the University of North Texas. Serves as an example of positive engagement in the department through active participation in meetings, within committees, and by assisting others.
- Utilize existing tools and assist students in navigating confidential student information across multiple systems. Effectively utilize the CRM database to assist students and track requests across the student lifecycle. Responsible for whole student case creation and routing, utilization of available tools and follow-up/escalation as appropriate.
- Comply with all university policies, rules, and regulations including attending work regularly and punctually. Undergo ongoing training on federal, state, and institutional regulations and business processes/policies.
- Participate in outreach initiatives that promote awareness and adoption of the services provided by the UNT One Stop through collaboration with internal and campus partners. Serve as a champion for student success through the cultivation of a streamlined student experience.
Physical Requirements
- Communicating with others to exchange information.
- Lifting and Moving objects up to 20 pounds.
- Sedentary work that primarily involves sitting/standing.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
Monday-Friday 8am-5pm, with overtime as needed.
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
Title: Student Experience Representative
Employee Classification: Student Experience Rep
Campus: University of North Texas
Division: UNT-Enrollments Management
SubDivision-Department: UNT-Enrollments Management - Gen
Department: UNT-Integrated Student Svc Ctr-164820
Job Location: Denton
Salary: 36383.040
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Department Summary
The UNT One Stop provides holistic student support across enrollment and financial services functions within the Division of Enrollment. Our team members support students across various modalities, including in-person, telephone, and virtual services (online chat and case management). The Student Experience Representative, UNT One Stop position provides direct assistance to students, families, and customers in support of a progressive and simplified student experience. The position will guide students through processes related to admissions, enrollment, financial aid, student accounts, and financial literacy, proactively solving complex situations through direct intervention and collaboration across teams, departments, and divisions.
Position Overview
The UNT One Stop provides holistic student support across enrollment and financial services functions within the Division of Enrollment. Our team members support students across various modalities, including in-person, telephone, and virtual services (online chat and case management). The Student Experience Representative, UNT One Stop position provides direct assistance to students, families, and customers in support of a progressive and simplified student experience. The position will guide students through processes related to admissions, enrollment, financial aid, student accounts, and financial literacy, proactively solving complex situations through direct intervention and collaboration across teams, departments, and divisions.
The position enables individuals to develop solutions for complex situations, thrive in a team environment, and systematically improve the student experience in partnership with our vast array of UNT campus partners.
Minimum Qualifications
A minimum of one year of experience working with students or customers in a service-oriented environment.
Knowledge, Skills and Abilities
- Excellent interpersonal, written, and verbal communication skills.
- Ability to problem-solve, multi-task, and organize in a fast-paced collaborative environment.
- Ability to effectively communicate.
- Proficiency in Microsoft Office and within administrative systems (ERP/student administrative systems, Customer-Relationship Management, and other student services software).
- Unwavering passion for helping others.
- Demonstrated commitment to systemically improve the student experience.
Preferred Qualifications
The preferred candidate will possess the following additional qualifications:
- Ability to deliver exceptional customer service to a large customer base while remaining agile in a unit that is growing and adapting to customer needs.
- Ability to consistently deliver exceptional customer service in person, by phone, through virtual services, and by electronic communications.
- Ability to work both independently and with a group, and to develop and maintain positive and effective working relationships with all coworkers.
- Strong attention to detail and analytical skills.
- A dynamic ability to grow with a new, fast-paced organization.
Job Duties
- Provides direct assistance to students, families, and customers in support of a progressive and simplified student experience. The position will guide students through processes related to admissions, enrollment, financial aid, student accounts, and financial literacy, proactively solving complex situations through direct intervention and collaboration across teams, departments, and divisions. Contact may be by phone, in person, or virtually (case management/virtual appointment). Tasks require analysis and compilation of administrative and situation data across multiple sources in order to research solutions and partner with internal and external partners to develop solutions.
- Promotes a positive work environment for all team members within and beyond the UNT One Stop. Demonstrates respect, flexibility, open-mindedness, and kindness in all interactions with students, team members, and campus partners. Embodies a commitment to the mission and vision of the UNT One Stop and the home offices that it supports, the Division of Enrollment, and the University of North Texas. Serves as an example of positive engagement in the department through active participation in meetings, within committees, and by assisting others.
- Utilize existing tools and assist students in navigating confidential student information across multiple systems. Effectively utilize the CRM database to assist students and track requests across the student lifecycle. Responsible for whole student case creation and routing, utilization of available tools and follow-up/escalation as appropriate.
- Comply with all university policies, rules, and regulations including attending work regularly and punctually. Undergo ongoing training on federal, state, and institutional regulations and business processes/policies.
- Participate in outreach initiatives that promote awareness and adoption of the services provided by the UNT One Stop through collaboration with internal and campus partners. Serve as a champion for student success through the cultivation of a streamlined student experience.
Physical Requirements
- Communicating with others to exchange information.
- Lifting and Moving objects up to 20 pounds.
- Sedentary work that primarily involves sitting/standing.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
Monday-Friday 8am-5pm, with overtime as needed.
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
Job Roles at University of North Texas
How to Get Visa Sponsorship in University of North Texas H-1B Visa Sponsorship Jobs USA
Target Faculty and Research Roles First
University of North Texas most consistently sponsors H-1B visas for tenure-track faculty, postdoctoral researchers, and research scientists. These roles have the clearest sponsorship precedent, so prioritizing them improves your chances of finding a position that includes visa support.
Engage the Office of International Education Early
UNT's international education office coordinates visa sponsorship alongside HR. Reaching out early in the hiring process helps clarify sponsorship eligibility before an offer is extended, reducing delays and avoiding miscommunication about what the university will support.
Understand the H-1B Cap-Exempt Advantage
As a public university, UNT qualifies as a cap-exempt employer. That means H-1B petitions for qualifying roles can be filed year-round without waiting for the annual lottery, giving you more flexibility on start dates and reducing timing risk.
Align Your Application to a Specialty Occupation
H-1B approval at UNT depends on demonstrating the role requires a specific bachelor's degree or higher. Academic and research positions typically meet this standard clearly, but staff and administrative roles may face more scrutiny from USCIS during the petition review.
Search for Open Roles With Verified Sponsorship History
Use Migrate Mate to find H-1B jobs at University of North Texas filtered by real sponsorship history. Migrate Mate surfaces verified sponsors so you can focus your applications on roles at institutions that have actually filed H-1B petitions before.
Time Your Application Around Academic Hiring Cycles
University hiring at UNT follows academic-year rhythms, with faculty searches typically opening in fall and staff roles posted year-round. Applying during peak hiring cycles means faster access to hiring managers who can initiate the sponsorship conversation earlier in the process.
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Get Access To All JobsFrequently Asked Questions
Does University of North Texas sponsor H-1B visas?
Yes, University of North Texas sponsors H-1B visas for qualifying positions. UNT is a cap-exempt employer, meaning it can file H-1B petitions outside the annual lottery window. Sponsorship is most common for faculty, research, and technical staff roles where a specific degree requirement can be clearly established for the position.
Which roles and departments at University of North Texas are most likely to receive H-1B sponsorship?
H-1B sponsorship at UNT is most frequent in academic departments hiring tenure-track or visiting faculty, research centers employing scientists and postdoctoral fellows, and IT or technical units requiring specialized degree backgrounds. Administrative or generalist staff roles are less commonly sponsored, as establishing specialty occupation status for those positions can be more difficult.
How do I navigate the H-1B application process at University of North Texas?
After receiving a job offer, UNT's HR team works with the Office of International Education and an immigration attorney to prepare the H-1B petition. You'll need to provide degree credentials, employment documentation, and details about your role. Because UNT is cap-exempt, the petition can be filed at any point in the year rather than during a specific filing window.
How long does H-1B sponsorship take at University of North Texas?
Standard H-1B processing typically takes three to six months from filing to approval. UNT can request premium processing for faster adjudication if timing is critical, such as for a mid-semester start date. Cap-exempt status removes lottery wait time, so the main variable is USCIS processing speed and whether the agency issues a Request for Evidence.
How do I find H-1B jobs at University of North Texas?
Start by searching UNT's official careers portal for open faculty and research positions, then verify sponsorship history before applying. Migrate Mate is a useful resource here, as it lets you filter job opportunities specifically by H-1B sponsorship history, helping you confirm that UNT has actively filed petitions for similar roles in the past.
What is the prevailing wage for H-1B jobs at University of North Texas?
H-1B employers must pay at least the prevailing wage, which is determined when they file the Labor Condition Application with the Department of Labor. The rate is based on the role, location, and experience level, and ensures international hires are paid comparably to U.S. workers in the same position. You can look up prevailing wage rates for any occupation and location using the DOL's OFLC Wage Search tool.
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