Technical Solutions Engineer Jobs at LangChain with Visa Sponsorship
Technical Solutions Engineer jobs at LangChain sit at the intersection of LLM infrastructure and enterprise customer success, requiring hands-on experience with AI application development. LangChain has sponsored H-1B visa and E-3 visas for this function, making it a viable target for international candidates with the right technical background.
Find Technical Solutions Engineer Jobs at LangChainOverview
Showing 5 of 9+ Technical Solutions Engineer Jobs at LangChain
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all Technical Solutions Engineer Jobs at LangChain
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Solutions Engineer Jobs at LangChain.
Get Access To All JobsAbout us
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, LangChain, LangGraph, LangSmith, and Fleet are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
About the role
We’re hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You’ll be on the front lines helping teams debug production LLM applications and agents, improve AI observability and evaluations, and unblock critical issues. You’ll also help define what world-class technical support looks like for modern AI platforms.
Key Responsibilities
- Be the go-to escalation point for technical support inquiries—diagnosing issues across customer setup, LangChain products, and deployment issues.
- Work directly with engineering, operations, documentation, and product teams to resolve bugs, suggest patches, and advocate for customer needs.
- Partner with Deployed Engineering to support critical enterprise customers.
- Build and refine internal tooling, diagnostics, and runbooks for complex issue triage.
- Lead post-mortems for critical incidents and feed learnings back into product and documentation.
- Help refine KPIs for support health (MTTR, CSAT, bug recurrence) and drive continuous improvement.
- Improve documentation and knowledge articles to improve 1-to-many resources and provide proactive support.
- Mentor and coach other support engineers.
How to be successful in this role
- 6+ years in technical support, solutions engineering, or SRE roles in deeply technical B2B environments (e.g., observability, infrastructure, data platforms).
- Expert troubleshooting skills across APIs, SDKs, distributed systems, and cloud-native stacks.
- Programming experience with Python. Bonus if you have TypeScript experience.
- Hands-on knowledge of Kubernetes and Docker.
- Comfort working with logs, traces, metrics in Datadog, and 3rd-party integrations (e.g., OpenTelemetry, LLM providers).
- Experience supporting enterprise customers and collaborating with engineering on complex escalations.
- A bias for clarity and continuous improvement: you write succinct, helpful, and accurate responses and build a foundation for case deflection.
- High ownership — want to do what’s best for the customer and the company and are relentlessly results oriented.
Location: Remote
Compensation
- Annual salary range: $130,000 - $195,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Benefits
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
About us
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, LangChain, LangGraph, LangSmith, and Fleet are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
About the role
We’re hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You’ll be on the front lines helping teams debug production LLM applications and agents, improve AI observability and evaluations, and unblock critical issues. You’ll also help define what world-class technical support looks like for modern AI platforms.
Key Responsibilities
- Be the go-to escalation point for technical support inquiries—diagnosing issues across customer setup, LangChain products, and deployment issues.
- Work directly with engineering, operations, documentation, and product teams to resolve bugs, suggest patches, and advocate for customer needs.
- Partner with Deployed Engineering to support critical enterprise customers.
- Build and refine internal tooling, diagnostics, and runbooks for complex issue triage.
- Lead post-mortems for critical incidents and feed learnings back into product and documentation.
- Help refine KPIs for support health (MTTR, CSAT, bug recurrence) and drive continuous improvement.
- Improve documentation and knowledge articles to improve 1-to-many resources and provide proactive support.
- Mentor and coach other support engineers.
How to be successful in this role
- 6+ years in technical support, solutions engineering, or SRE roles in deeply technical B2B environments (e.g., observability, infrastructure, data platforms).
- Expert troubleshooting skills across APIs, SDKs, distributed systems, and cloud-native stacks.
- Programming experience with Python. Bonus if you have TypeScript experience.
- Hands-on knowledge of Kubernetes and Docker.
- Comfort working with logs, traces, metrics in Datadog, and 3rd-party integrations (e.g., OpenTelemetry, LLM providers).
- Experience supporting enterprise customers and collaborating with engineering on complex escalations.
- A bias for clarity and continuous improvement: you write succinct, helpful, and accurate responses and build a foundation for case deflection.
- High ownership — want to do what’s best for the customer and the company and are relentlessly results oriented.
Location: Remote
Compensation
- Annual salary range: $130,000 - $195,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Benefits
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
See all Technical Solutions Engineer Jobs at LangChain
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Solutions Engineer Jobs at LangChain.
Get Access To All JobsTips for Finding Technical Solutions Engineer Jobs at LangChain
Build a portfolio around LangChain's core stack
LangChain hires Technical Solutions Engineers who can demonstrate real LangGraph, LangSmith, and RAG pipeline experience before the interview. Publish projects on GitHub that solve production-grade AI orchestration problems, not toy chatbot demos.
Identify whether your role qualifies as specialty occupation
USCIS evaluates H-1B eligibility based on whether the position requires a specific bachelor's degree in a directly related field. For Technical Solutions Engineer roles at AI infrastructure companies, a degree in computer science or software engineering is the clearest fit.
Target LangChain's enterprise and solutions-facing teams
LangChain's Technical Solutions Engineers typically support enterprise customers deploying agents at scale. Applying to roles tagged with customer engineering or solutions architecture signals you understand the post-sales, implementation-heavy scope that distinguishes this function from pure software engineering.
Confirm visa support before accepting any offer
Once LangChain extends an offer, confirm in writing which visa category they'll sponsor, who their immigration counsel is, and whether they cover H-1B filing fees. DOL-certified Labor Condition Application timelines affect your start date, so clarify this before signing.
Use Migrate Mate to filter verified sponsoring employers
Filtering by visa type when searching for Technical Solutions Engineer roles saves significant time. Use Migrate Mate to surface LangChain openings and other AI infrastructure companies with a documented H-1B or E-3 sponsorship track record in this specific function.
Prepare your credentials for LCA wage level scrutiny
The DOL's prevailing wage determination for Technical Solutions Engineers at AI companies often lands at wage level III or IV. Have your transcripts, employment history, and any vendor certifications ready to support the wage tier your employer selects on the LCA.
Frequently Asked Questions
Does LangChain sponsor H-1B visas for Technical Solutions Engineers?
Yes, LangChain has a track record of sponsoring H-1B visas for Technical Solutions Engineers. The process requires your employer to file a Labor Condition Application with the DOL and then submit an H-1B petition to USCIS on your behalf. Because H-1B has an annual cap and lottery, timing your job search to align with the April filing window matters significantly.
Which visa types are commonly used for Technical Solutions Engineer roles at LangChain?
LangChain sponsors both H-1B and E-3 visas for Technical Solutions Engineers. The E-3 is available exclusively to Australian citizens and offers a simpler, faster process with no lottery. H-1B covers all other nationalities but is subject to annual cap limits. In either case, the role must qualify as a specialty occupation requiring a directly related bachelor's degree or higher.
What qualifications are expected for Technical Solutions Engineer roles at LangChain?
LangChain typically looks for hands-on experience with large language model frameworks, API integration, and enterprise software deployment. Familiarity with LangChain's own tooling, including LangGraph and LangSmith, is a strong differentiator. A background in computer science, software engineering, or a closely related field supports the specialty occupation determination USCIS requires for H-1B sponsorship.
How do I apply for Technical Solutions Engineer jobs at LangChain?
Search for open Technical Solutions Engineer positions through Migrate Mate, which filters verified sponsoring employers and surfaces active LangChain openings. Apply directly through LangChain's careers portal with a resume that highlights AI infrastructure projects, enterprise customer-facing experience, and relevant technical skills. Mentioning your visa status early in outreach avoids late-stage surprises for both sides.
How do I plan my timeline for H-1B sponsorship at LangChain?
The H-1B cap-subject lottery opens each April for an October 1 start date, so you'd ideally secure your offer by February or March to give your employer time to register. If you're on OPT or a STEM OPT extension, confirm your remaining authorized period covers the gap. USCIS premium processing is available and reduces the petition adjudication window to around 15 business days.