Patient Service Specialist Jobs at Legacy Health with Visa Sponsorship

INTRODUCTION

Are you committed to holistic patient-centered care? With compassion and commitment, Resource Specialists embody the Legacy mission of making life better for others. They do this by evaluating the psychosocial issues of patients to ensure transition planning, crisis management, and planning/coordination of both internal and external services. If you want to grow as an empathetic advocate for the needs of vulnerable populations, you may be perfect for our Legacy team.

ROLE AND RESPONSIBILITIES

The Resource Specialist will provide Care Management services to patients who have been identified by their primary care provider or staff members at Legacy Clinics as needing ancillary mental health / psychosocial services. Key services include (but are not limited to) psychosocial assessment; facilitating access to community resources; coordination with community organizations on behalf of patient; crisis management; access to medications and insurance; transition planning; education. Works as part of multidisciplinary team which may include physicians, pharmacists, clinic providers and staff, and other Care Management staff. Refers patients and families to the Clinic Social Workers in complex cases which are both clinical and psychological in nature. Examples might be AIDS, complex family issues, difficult abuse/domestic violence cases, and dual diagnosis cases.

BASIC QUALIFICATIONS

Education/Experience:

Bachelor's Degree or any combination of equivalent education and case management experience.
Experience in community-based case management
Experience in assessment and care plan development.

Skills:

- Strong assessment skills and ability to assess urgency of need, and triage for services
- Knowledge of community resources available to patients, caregivers and families
- Knowledge of the community social service delivery system.
- Ability to integrate knowledge of the normal aging process, changes related to chronic illness, and needs of patients with chronic illness.
- Excellent organization, oral, and written communication skills for effective interaction with patients, patient’s families, physicians and staff
- Strong advocacy skills
- Computer ability and knowledge for entering and retrieving patient data, preparing letters and summary information
- Ability to foster communication and build relationships among Care Management team members, providers and clinic staff
- Excellent time management skills
- Ability to read and interpret medical records

COMPENSATION

Pay Range: USD $29.89 - USD $42.74 /Hr.

Our Commitment to Health and Equal Opportunity:

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you