Service Technician Jobs at Trinity Health with Visa Sponsorship
Service Technician roles at Trinity Health involve maintaining and repairing medical equipment across one of the country's largest nonprofit health systems. Trinity Health has a track record of sponsoring international workers in technical and support functions, making it a realistic target for skilled technicians pursuing U.S. work authorization.
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Get Access To All JobsEmployment Type:
Full time
Shift:
Day Shift
Description:
Position Purpose:
The Customer Service Technician delivers, sets up, teaches use and safety and maintains home medical equipment.
What you will do:
- Schedules deliveries with customers and makes phone calls prior to delivery.
- Prepares equipment/supplies for delivery to client by making sure it is complete and in safe and proper working order prior to leaving warehouse and home.
- Delivers equipment/supplies to client's place of residence and in-house, sets up equipment and teaches use according to MercyOne North Iowa Home Medical Equipment's policy, manufacturer's instructions, and provides exceptional service.
- Communicates to client pertinent MercyOne Home Medical Equipment services and billing information.
- Completes all documentation (such as sales orders, equipment checklist) and submits within 24 hours of delivery. Enters PHI data into the HME software, creates sales order, obtains signature and documents patient notes.
- Instructs, observes and documents client/family return demonstrations on the correct and safe use of equipment.
- Maintains company vehicle to be clean and in good working order. Maintains clean and dirty areas in vehicle. Documents vehicle maintenance.
- Assists with inventory management, recording inventory levels, re-stocking, cleaning equipment, assisting with preventative maintenance and repair activities.
Hours/Schedule:
M-F 8-4:30 with rotating on-call for evenings/weekends/holidays. On-call is every 2-3rd week. Ability to lift up to 75 lbs.
Minimum Qualifications:
Education:
- High School diploma or GED required
Experience:
- Previous home care and/or delivery experience, preferred.
- A minimum of one year recent general work experience required.
- Durable Medical Equipment knowledge
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Employment Type:
Full time
Shift:
Day Shift
Description:
Position Purpose:
The Customer Service Technician delivers, sets up, teaches use and safety and maintains home medical equipment.
What you will do:
- Schedules deliveries with customers and makes phone calls prior to delivery.
- Prepares equipment/supplies for delivery to client by making sure it is complete and in safe and proper working order prior to leaving warehouse and home.
- Delivers equipment/supplies to client's place of residence and in-house, sets up equipment and teaches use according to MercyOne North Iowa Home Medical Equipment's policy, manufacturer's instructions, and provides exceptional service.
- Communicates to client pertinent MercyOne Home Medical Equipment services and billing information.
- Completes all documentation (such as sales orders, equipment checklist) and submits within 24 hours of delivery. Enters PHI data into the HME software, creates sales order, obtains signature and documents patient notes.
- Instructs, observes and documents client/family return demonstrations on the correct and safe use of equipment.
- Maintains company vehicle to be clean and in good working order. Maintains clean and dirty areas in vehicle. Documents vehicle maintenance.
- Assists with inventory management, recording inventory levels, re-stocking, cleaning equipment, assisting with preventative maintenance and repair activities.
Hours/Schedule:
M-F 8-4:30 with rotating on-call for evenings/weekends/holidays. On-call is every 2-3rd week. Ability to lift up to 75 lbs.
Minimum Qualifications:
Education:
- High School diploma or GED required
Experience:
- Previous home care and/or delivery experience, preferred.
- A minimum of one year recent general work experience required.
- Durable Medical Equipment knowledge
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
See all 75+ Service Technician at Trinity Health jobs
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Get Access To All JobsTips for Finding Service Technician Jobs at Trinity Health Jobs
Get your credentials evaluated before applying
If your technical training or certifications came from outside the U.S., have them evaluated by a NACES-accredited agency. Trinity Health's HR and credentialing teams need to map foreign qualifications to U.S. equivalents before they can move forward with sponsorship paperwork.
Target facilities with active equipment contracts
Trinity Health's larger regional campuses and health ministry organizations run dedicated biomedical engineering departments with higher turnover for Service Technician roles. Prioritize facilities that operate imaging, surgical, or life-support equipment, where specialized technicians are harder to source domestically.
Clarify OPT authorization before your first interview
If you're on F-1 OPT, confirm your Standard Occupational Classification code maps cleanly to a STEM-eligible category. Trinity Health's hiring managers in biomedical and facilities maintenance roles are familiar with OPT timelines, but you'll need to raise authorization proactively so HR can plan around your work authorization window.
Understand how PERM affects your timeline
For EB-2 or EB-3 Green Card pathways, Trinity Health must complete DOL's PERM labor certification before filing your immigrant petition. For Service Technician roles, this involves a supervised recruitment process that can take several months before your I-140 is even filed.
Use Migrate Mate to filter open roles by sponsorship type
Not every Service Technician posting at Trinity Health is tied to an active sponsorship program. Use Migrate Mate to surface roles specifically flagged for visa sponsorship, so you're applying to positions where Trinity Health's HR team is already prepared to support the filing process.
Ask about H-1B cap-exempt status during the offer stage
Trinity Health is a nonprofit health system, which may qualify certain positions for H-1B cap-exempt filing through affiliated research or teaching hospitals. Confirm with the HR contact whether your specific facility and role qualify, since cap-exempt status removes the lottery risk entirely.
Service Technician at Trinity Health jobs are hiring across the US. Find yours.
Find Service Technician at Trinity Health JobsFrequently Asked Questions
Does Trinity Health sponsor H-1B visas for Service Technicians?
Yes, Trinity Health sponsors H-1B visas for Service Technician roles where the position qualifies as a specialty occupation. Because Trinity Health operates nonprofit hospitals and health ministries, some affiliated facilities may qualify for cap-exempt H-1B filings, which bypass the annual lottery. Confirm cap-exempt eligibility with the specific facility's HR team during the offer stage, as it varies by location and affiliation.
How do I apply for Service Technician jobs at Trinity Health?
Service Technician openings are posted on Trinity Health's careers portal, where you can filter by location and job category. You can also browse roles specifically flagged for visa sponsorship through Migrate Mate, which surfaces Trinity Health positions where sponsorship support is already in place. Apply directly through Trinity Health's system and note your work authorization status on the application.
Which visa types does Trinity Health commonly use for Service Technician roles?
Trinity Health has sponsored H-1B, TN, F-1 OPT, F-1 CPT, J-1, and employment-based Green Card pathways including EB-2 and EB-3 for technical roles. For Service Technicians, H-1B and TN are the most practical nonimmigrant options, while EB-3 is the most common immigrant pathway given the skilled trade classification that many biomedical and facilities technician roles fall under.
What qualifications does Trinity Health expect for Service Technician roles?
Trinity Health typically looks for an associate degree or higher in biomedical technology, electronics, or a related technical field, combined with hands-on experience servicing clinical or diagnostic equipment. Manufacturer certifications for specific equipment brands strengthen your application. For H-1B specialty occupation eligibility, the role generally needs to require at least a bachelor's degree equivalent, which foreign credential evaluations can help establish.
How long does the visa sponsorship process take for a Service Technician offer at Trinity Health?
For H-1B, standard USCIS processing runs three to six months after filing, with premium processing available to reduce that to 15 business days. TN status for Canadian and Mexican nationals can be obtained at the port of entry on the day of travel. EB-3 Green Card pathways through PERM involve DOL recruitment and USCIS petition stages that together can span one to two years or more before visa availability.
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