Customer Success Jobs at Vanta with Visa Sponsorship
Vanta hires Customer Success professionals to help companies achieve and maintain security compliance, a function that requires deep product knowledge and strong client relationships. Vanta has an established track record of sponsoring work visas for this function, covering multiple visa categories across the employee lifecycle.
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Get Access To All JobsLocation
Remote U.S.
Employment Type
Full time
Location Type
Remote
Department
Revenue
Compensation
Cash Range $194K – $228K • Offers Equity • This role is also eligible for medical benefits, 401(k) plan, and other company perk programs.
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
About the Role
As Vanta's Customer Success Manager, Strategic, you will serve as a trusted advisor to Vanta's largest and most complex customers—organizations with 10,000+ employees navigating sophisticated security and compliance landscapes. Unlike traditional CSM roles managing 20-30 accounts, you'll own a focused book of 5-10 strategic accounts, driving deep customer relationships, multi-quarter projects, and high-impact business outcomes.
The Strategic CS team plays a defining role in proving Vanta can serve the enterprise at scale. You'll partner closely with Strategic Account Executives and Account Managers to execute land and expand strategies, manage complex implementations, and guide executive stakeholders through their GRC program maturity journeys. Your work will directly influence Vanta's upmarket growth, product roadmap, and strategic positioning in the market.
What you’ll do as a Customer Success Manager, Strategic at Vanta:
- Serve as the primary trusted advisor for 5-10 of Vanta's most strategic customers, each with 10,000+ employees and highly complex organizational structures
- Lead enterprise-scale implementations, configurations, and optimizations of Vanta's Trust Management Platform across multi-business-unit, multi-geography organizations
- Build and maintain deep, multi-threaded executive relationships with CISOs, CIOs, Chief Compliance Officers, and other C-level stakeholders
- Partner closely with Strategic Account Executives and Account Managers to identify expansion opportunities, develop account growth strategies, and execute on land and expand motions
- Manage complex, multi-quarter projects that require coordination across customer teams, Vanta cross-functional partners, and external stakeholders
- Provide expert guidance on security best practices and compliance standards (SOC 2, ISO 27001, HIPAA, GDPR, etc.) tailored to large enterprise environments
- Drive strategic Executive Business Reviews (EBRs) and value realization conversations that align Vanta's capabilities with customer business outcomes and ROI
- Act as the voice of strategic customers to Vanta's product development teams, synthesizing feedback and influencing product roadmap priorities
- Proactively identify risks, develop mitigation strategies, and ensure long-term retention and customer advocacy
- Collaborate with Solutions Engineering, GRC SMEs, Support, and Product teams to deliver world-class customer experiences
Basic Qualifications
- 10+ years of experience as a Customer Success Manager, Account Manager, or similar customer-facing role for a SaaS company
- Proven track record managing strategic or key accounts, with experience supporting customers with 10,000+ employees
- Experience managing a focused book of business (5-10 strategic accounts), not high-volume account management
- Demonstrated expertise in land and expand motions, working collaboratively with sales teams to identify and execute on growth opportunities within existing accounts
- Strong project management skills, with experience coordinating complex, multi-quarter initiatives across multiple stakeholders
- Executive presence and ability to build trusted relationships with C-level stakeholders, including CISOs, CIOs, and Chief Compliance Officers
- Experience handling complex onboarding, implementation, adoption, value realization, and renewal strategy for enterprise customers
- Self-starter with the ability to work autonomously in ambiguous, fast-paced environments
- Track record of being metrics and data-driven, with clear examples of driving customer health and business outcomes
- Experience running strategic Executive Business Reviews (EBRs) and value realization conversations with executive stakeholders
- Ability to navigate complex, multi-stakeholder organizations and align diverse groups around common goals
- Strong problem-solving skills and a bias for action, with the ability to get creative and roll with ambiguity
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
Preferred Qualifications
- Industry-competitive salary and equity
- Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
- 16 weeks paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who report to the SF and NYC office
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
- Flexible PTO policy, plus 80 hours of Sick Time
- 11 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
- Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.
LI-remote
At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.
About Vanta
We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.
Now more than ever, making security continuous—not just a point-in-time check—is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust—all in a way that's real-time and transparent.
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Location
Remote U.S.
Employment Type
Full time
Location Type
Remote
Department
Revenue
Compensation
Cash Range $194K – $228K • Offers Equity • This role is also eligible for medical benefits, 401(k) plan, and other company perk programs.
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
About the Role
As Vanta's Customer Success Manager, Strategic, you will serve as a trusted advisor to Vanta's largest and most complex customers—organizations with 10,000+ employees navigating sophisticated security and compliance landscapes. Unlike traditional CSM roles managing 20-30 accounts, you'll own a focused book of 5-10 strategic accounts, driving deep customer relationships, multi-quarter projects, and high-impact business outcomes.
The Strategic CS team plays a defining role in proving Vanta can serve the enterprise at scale. You'll partner closely with Strategic Account Executives and Account Managers to execute land and expand strategies, manage complex implementations, and guide executive stakeholders through their GRC program maturity journeys. Your work will directly influence Vanta's upmarket growth, product roadmap, and strategic positioning in the market.
What you’ll do as a Customer Success Manager, Strategic at Vanta:
- Serve as the primary trusted advisor for 5-10 of Vanta's most strategic customers, each with 10,000+ employees and highly complex organizational structures
- Lead enterprise-scale implementations, configurations, and optimizations of Vanta's Trust Management Platform across multi-business-unit, multi-geography organizations
- Build and maintain deep, multi-threaded executive relationships with CISOs, CIOs, Chief Compliance Officers, and other C-level stakeholders
- Partner closely with Strategic Account Executives and Account Managers to identify expansion opportunities, develop account growth strategies, and execute on land and expand motions
- Manage complex, multi-quarter projects that require coordination across customer teams, Vanta cross-functional partners, and external stakeholders
- Provide expert guidance on security best practices and compliance standards (SOC 2, ISO 27001, HIPAA, GDPR, etc.) tailored to large enterprise environments
- Drive strategic Executive Business Reviews (EBRs) and value realization conversations that align Vanta's capabilities with customer business outcomes and ROI
- Act as the voice of strategic customers to Vanta's product development teams, synthesizing feedback and influencing product roadmap priorities
- Proactively identify risks, develop mitigation strategies, and ensure long-term retention and customer advocacy
- Collaborate with Solutions Engineering, GRC SMEs, Support, and Product teams to deliver world-class customer experiences
Basic Qualifications
- 10+ years of experience as a Customer Success Manager, Account Manager, or similar customer-facing role for a SaaS company
- Proven track record managing strategic or key accounts, with experience supporting customers with 10,000+ employees
- Experience managing a focused book of business (5-10 strategic accounts), not high-volume account management
- Demonstrated expertise in land and expand motions, working collaboratively with sales teams to identify and execute on growth opportunities within existing accounts
- Strong project management skills, with experience coordinating complex, multi-quarter initiatives across multiple stakeholders
- Executive presence and ability to build trusted relationships with C-level stakeholders, including CISOs, CIOs, and Chief Compliance Officers
- Experience handling complex onboarding, implementation, adoption, value realization, and renewal strategy for enterprise customers
- Self-starter with the ability to work autonomously in ambiguous, fast-paced environments
- Track record of being metrics and data-driven, with clear examples of driving customer health and business outcomes
- Experience running strategic Executive Business Reviews (EBRs) and value realization conversations with executive stakeholders
- Ability to navigate complex, multi-stakeholder organizations and align diverse groups around common goals
- Strong problem-solving skills and a bias for action, with the ability to get creative and roll with ambiguity
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
Preferred Qualifications
- Industry-competitive salary and equity
- Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
- 16 weeks paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who report to the SF and NYC office
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
- Flexible PTO policy, plus 80 hours of Sick Time
- 11 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
- Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.
LI-remote
At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.
About Vanta
We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.
Now more than ever, making security continuous—not just a point-in-time check—is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust—all in a way that's real-time and transparent.
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
See all 43+ Customer Success at Vanta jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at Vanta roles.
Get Access To All JobsTips for Finding Customer Success Jobs at Vanta Jobs
Frame Your Experience Around Compliance Outcomes
Vanta's Customer Success roles center on helping clients navigate SOC 2, ISO 27001, and HIPAA certifications. Tailor your resume to highlight times you drove measurable compliance or audit outcomes, not just generic account health metrics.
Confirm OPT STEM Extension Eligibility Early
Customer Success roles at SaaS companies often fall under CIP codes that qualify for the 24-month STEM OPT extension. Verify your degree's classification with your DSO well before your initial OPT period ends to avoid a gap in work authorization.
Target Vanta's Mid-Market and Enterprise Segments
Vanta consistently posts Customer Success openings focused on mid-market and enterprise accounts. Applying to roles aligned with your industry background, such as fintech or healthcare, signals fit and increases your odds of reaching the offer stage.
Understand What H-1B Sponsorship Requires From Your Employer
For H-1B sponsorship, Vanta must file a Labor Condition Application with the DOL certifying the offered wage meets the prevailing wage for your role and location. Knowing this process helps you ask informed questions during the offer negotiation stage.
Use Migrate Mate to Filter Verified Sponsoring Employers
Not every Customer Success job posting signals genuine sponsorship willingness. Search Migrate Mate to filter specifically for companies with a verified sponsorship history in Customer Success roles, so you're targeting employers who have sponsored this function before.
Negotiate Start Dates Around H-1B Cap Deadlines
If you need a new H-1B and aren't currently in status, USCIS's cap registration opens in March for an October 1 start date. Build this timeline into your offer conversation so your start date aligns with the earliest possible approval.
Customer Success at Vanta jobs are hiring across the US. Find yours.
Find Customer Success at Vanta JobsFrequently Asked Questions
Does Vanta sponsor H-1B visas for Customer Success?
Yes, Vanta sponsors H-1B visas for Customer Success roles. Vanta has an active sponsorship history across its go-to-market functions, which includes Customer Success. If you're already in H-1B status with another employer, Vanta can file an H-1B transfer, which lets you start work as soon as USCIS receives the petition.
How do I apply for Customer Success jobs at Vanta?
Applications go through Vanta's careers page, where Customer Success openings are listed by segment, such as mid-market or enterprise. Before applying, review the role's focus area and align your cover materials to Vanta's compliance automation platform. Migrate Mate also lists Vanta's open Customer Success roles with sponsorship filters, so you can confirm eligibility before you apply.
Which visa types does Vanta sponsor for Customer Success roles?
Vanta sponsors H-1B visas as the primary work visa for Customer Success professionals. They also support F-1 OPT and CPT for candidates in their authorized training periods, TN visas for Canadian and Mexican nationals in qualifying roles, and employment-based Green Card pathways including EB-2 and EB-3 for longer-tenured employees.
What qualifications does Vanta look for in Customer Success candidates?
Vanta's Customer Success roles typically require experience managing SaaS accounts, ideally with exposure to security, compliance, or risk management verticals. Familiarity with frameworks like SOC 2 or ISO 27001 is a meaningful differentiator. For H-1B purposes, the role generally requires a bachelor's degree or higher in a related field such as information systems, business, or computer science.
How do I time my job search at Vanta around visa filing deadlines?
If you need H-1B cap sponsorship, the USCIS registration window opens in March for an October 1 employment start. Targeting Vanta at least three to four months before that window gives your employer time to prepare the petition. If you're on OPT, confirm your expiration date and STEM extension eligibility before accepting an offer, since the transition timeline affects when you can legally begin work.
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