Technical Sales Engineer Jobs at VAST Data with Visa Sponsorship
Technical Sales Engineer jobs at VAST Data sit at the intersection of deep storage infrastructure knowledge and enterprise sales, requiring you to translate complex AI data platform capabilities into business value. VAST Data has a track record of sponsoring work visas for technical sales talent, making it a realistic target if you need sponsorship.
Find Technical Sales Engineer Jobs at VAST DataOverview
Showing 2 of 7+ Technical Sales Engineer Jobs at VAST Data
See all Technical Sales Engineer Jobs at VAST Data
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Sales Engineer Jobs at VAST Data.
Get Access To All JobsDescription
VAST Data is looking for a Customer Success Manager to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future of the market." - Forbes VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.
Summary
As a member of the Customer Success team you will be a part of VAST “Flight Crew” for our customers, working with a small team of Support Engineers to handle all post-sales activity for the customer. As the Customer Success Manager, you will be regarded by customers as the ‘one-hand-to-shake’ for all things, post-sale. You will be a member of the virtual account team (Sales, SE as the proverbial ‘quarterback’ for the account. You will be conversant and knowledgeable in the VAST Data product, you’ll manage daily operations for the account, and manage escalations for your particular customer(s). You will be responsible for ensuring customer installations and upgrades are well planned, go smoothly, and capture lessons learned and action items (with due dates and owners). You will work with engineering to submit and advocate for bugs and feature requests on behalf of customer, and work with the account SE to ensure that new features and functionality are adopted by the customer.
The Role
- Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product
- Respond to technical support issues quickly, working collaboratively on the back-end to bring the right skillsets together to solve the customer problem efficiently and effectively.
- Manage customer installations, upgrades, break-fix and expansions for the customer to make sure onsite engagements go smoothly, partnering with Sales, Professional Services and sometimes external partners.
- Lead and coordinate weekly, monthly, and quarterly customer review meetings.
- Understand and advocate for customer use cases, unique requirements and needs.
- Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
- Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
- Ensure account teams are kept aware of status and activities.
- Lead your pod of Customer Success team members, knowing when and how to leverage different skillsets and helping to focus the team on the customers' priorities.
- Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction.
Requirements
- Customer obsessed.
- Self-starter. You don’t wait for direction. You know what to do in order to take care of the customer.
- Ability to manage your own time. We’re a growing global team and a fully remote company.
- Highly organized. We track everything in tickets and dashboards.
- Ability to context-switch in a fast-paced, changing environment.
- Excellent business written and verbal technical communication and presentation skills.
- Ability to deftly manage and defuse hot customer situations.
- Knowledge and experience in the enterprise IT infrastructure, networking and storage space is preferred, along with a broad understanding of the enterprise software world.
- Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
- Knowledge of networking, and working experience with network configurations on Linux and network troubleshooting.
- An advantage to candidates that have in-depth knowledge and hands-on experience with storage, S3 and high-performance computing.
- MS or B.Sc. in CS, CE, EE or related fields.
- Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
- Be flexible. We’re a growing company. Your responsibilities will change and evolve based on the needs of the business.
- Team player. Don’t be a jerk. Disagree and commit.
Description
VAST Data is looking for a Customer Success Manager to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future of the market." - Forbes VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.
Summary
As a member of the Customer Success team you will be a part of VAST “Flight Crew” for our customers, working with a small team of Support Engineers to handle all post-sales activity for the customer. As the Customer Success Manager, you will be regarded by customers as the ‘one-hand-to-shake’ for all things, post-sale. You will be a member of the virtual account team (Sales, SE as the proverbial ‘quarterback’ for the account. You will be conversant and knowledgeable in the VAST Data product, you’ll manage daily operations for the account, and manage escalations for your particular customer(s). You will be responsible for ensuring customer installations and upgrades are well planned, go smoothly, and capture lessons learned and action items (with due dates and owners). You will work with engineering to submit and advocate for bugs and feature requests on behalf of customer, and work with the account SE to ensure that new features and functionality are adopted by the customer.
The Role
- Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product
- Respond to technical support issues quickly, working collaboratively on the back-end to bring the right skillsets together to solve the customer problem efficiently and effectively.
- Manage customer installations, upgrades, break-fix and expansions for the customer to make sure onsite engagements go smoothly, partnering with Sales, Professional Services and sometimes external partners.
- Lead and coordinate weekly, monthly, and quarterly customer review meetings.
- Understand and advocate for customer use cases, unique requirements and needs.
- Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
- Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
- Ensure account teams are kept aware of status and activities.
- Lead your pod of Customer Success team members, knowing when and how to leverage different skillsets and helping to focus the team on the customers' priorities.
- Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction.
Requirements
- Customer obsessed.
- Self-starter. You don’t wait for direction. You know what to do in order to take care of the customer.
- Ability to manage your own time. We’re a growing global team and a fully remote company.
- Highly organized. We track everything in tickets and dashboards.
- Ability to context-switch in a fast-paced, changing environment.
- Excellent business written and verbal technical communication and presentation skills.
- Ability to deftly manage and defuse hot customer situations.
- Knowledge and experience in the enterprise IT infrastructure, networking and storage space is preferred, along with a broad understanding of the enterprise software world.
- Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
- Knowledge of networking, and working experience with network configurations on Linux and network troubleshooting.
- An advantage to candidates that have in-depth knowledge and hands-on experience with storage, S3 and high-performance computing.
- MS or B.Sc. in CS, CE, EE or related fields.
- Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
- Be flexible. We’re a growing company. Your responsibilities will change and evolve based on the needs of the business.
- Team player. Don’t be a jerk. Disagree and commit.
See all Technical Sales Engineer Jobs at VAST Data
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Sales Engineer Jobs at VAST Data.
Get Access To All JobsTips for Finding Technical Sales Engineer Jobs at VAST Data
Frame your storage infrastructure credentials clearly
VAST Data sells into AI and enterprise data workloads, so recruiters screen for hands-on experience with NVMe, parallel file systems, or object storage. Document specific deployments in your resume before applying, not after you get a call.
Target VAST Data's enterprise and AI verticals
VAST Data's Technical Sales Engineer openings cluster around financial services, life sciences, and AI research accounts. Positioning your background around one of these verticals in your outreach significantly improves your chances of clearing the initial recruiter screen.
Verify your OPT or CPT timeline before applying
If you're on F-1 OPT, confirm your remaining authorization window against a realistic offer-to-start timeline. VAST Data's interview process for technical sales roles typically spans several weeks, and a sponsor cannot file an H-1B cap petition outside the annual April window.
Confirm E-Verify enrollment before signing anything
Any employer sponsoring H-1B or employing F-1 OPT workers must be enrolled in E-Verify. Before accepting an offer, verify VAST Data's enrollment status through the E-Verify employer search tool so there are no surprises at the onboarding stage.
Use Migrate Mate to filter open Technical Sales Engineer roles
Searching broadly wastes time when you need a sponsor. Use Migrate Mate to filter Technical Sales Engineer openings at VAST Data by visa type so you only engage with roles where sponsorship is already confirmed and active.
Negotiate your start date around the H-1B cap timeline
If your H-1B registration is selected in the April lottery, the earliest your status can begin is October 1. Build this into your offer negotiation early. VAST Data's hiring team will need lead time to prepare the I-129 petition with your immigration attorney.
Frequently Asked Questions
Does VAST Data sponsor H-1B visas for Technical Sales Engineers?
Yes, VAST Data sponsors H-1B visas for Technical Sales Engineer roles. Sponsorship is subject to the annual H-1B cap and lottery registration each March, so timing matters. If you're already in H-1B status with another employer, a transfer is possible without waiting for the next cap cycle, provided VAST Data files the transfer petition before your current authorization expires.
Which visa types does VAST Data support for Technical Sales Engineer roles?
VAST Data supports H-1B sponsorship for Technical Sales Engineers and has hired candidates on F-1 OPT and F-1 CPT authorization. TN visa status is also an option for Canadian and Mexican nationals in qualifying technical roles. Each path has different eligibility requirements and timelines, so the right choice depends on your current status and nationality.
What qualifications does VAST Data expect for Technical Sales Engineer candidates?
VAST Data typically looks for a background in enterprise storage, data infrastructure, or high-performance computing, paired with customer-facing experience. A degree in computer science, electrical engineering, or a related technical field is common. Equally important is the ability to run technical evaluations and proof-of-concept engagements with enterprise accounts, particularly in AI or large-scale analytics environments.
How do I apply for Technical Sales Engineer jobs at VAST Data?
You can browse and apply for Technical Sales Engineer openings at VAST Data directly through Migrate Mate, which filters roles by visa sponsorship type so you can confirm eligibility before applying. From there, the process typically involves a recruiter screen, a technical interview covering storage architecture and sales methodology, and a final round with sales leadership.
How do I plan my timeline when pursuing an H-1B sponsored role at VAST Data?
If you need H-1B sponsorship, work backward from the April registration window. USCIS opens H-1B registrations in March, and if selected, employment cannot begin before October 1. That means you ideally secure an offer by late February to give VAST Data's legal team enough time to prepare the petition. If you're on OPT with a STEM extension, you have more flexibility to start sooner while the H-1B petition is pending.