Customer Success Jobs at Yelp with Visa Sponsorship
Yelp hires for Customer Success roles across account management, onboarding, and retention, working with small business owners on the platform. The company has a consistent track record of sponsoring work visas for this function, including H-1B, E-3, and employment-based Green Card pathways.
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Summary
Are you driven by an entrepreneurial spirit? Ready to elevate your career in sales to new heights? Yelp is on the lookout for a dynamic and results-driven sales professional who has a proven track record of success in a fast-paced, high-growth company. Join Yelp’s growing Partner Sales division.
As the driving force behind this entrepreneurial venture, you will forge connections with senior executives in the local advertising industry, nurture and expand existing relationships, and orchestrate cross-functional partnerships with direct exposure to senior management within our organization.
The primary mission of the Partner Sales Consultant role is to enhance and expand Yelp’s footprint by cultivating relationships with agencies and third-party entities focused on the SMB market. These agencies collaborate with Yelp to both resell and procure our local product offerings.
The ideal candidate for this position will possess the agility to swiftly grasp the intricacies of our business and effectively convey the value of our products and partnership program. This role demands a highly motivated and dynamic individual who excels at forging strategic alliances and generating new business opportunities. The ideal candidate thrives on a consultative sales approach, comprehending agency models, and uncovering the needs and decision-making criteria of potential clients. Ultimately, you will be accountable for achieving and surpassing revenue targets. Please note that while this role is a remote position, it is required that the candidate resides within the Eastern or Central time zones of the continental US.
What you'll do:
- Foster strong, collaborative business relationships between Yelp and SMB (mainly local) agencies and their advertisers.
- Consistently surpass sales targets by delivering new partner-driven revenue every quarter.
- Lead the partnership and deal-origination process, overseeing every stage from strategy and planning to pipeline development, outreach, implementation, and ongoing growth.
- Create compelling and consultative sales presentations that showcase how Yelp’s advertising products can effectively engage consumers.
- Represent our company as an advocate and spokesperson at industry events.
- Contribute to shaping the future direction of Yelp’s advertising partner program.
- Develop and maintain partner relationships to ensure the achievement of assigned goals.
- Analyze agency structures, identify key decision-makers, budget holders, and the agencies' decision-making processes.
- Cultivate ongoing relationships with agencies, validate advertisers' needs, and maintain the prominence of Yelp’s partnership.
- Collaborate seamlessly with cross-functional teams to drive revenue growth with new clients.
- Begin each workday with a positive attitude and a determination to succeed.
What it takes to succeed:
- You have a minimum of 5-8 years of experience in agency and partner sales, business development, or digital sales roles.
- You are familiar with Yelp’s advertising products, APIs, and channel programs within the industry, such as those offered by Google, Bing, or Facebook (preferred).
- You have a demonstrated history of successfully achieving sales targets in previous positions.
- You have an extensive network of contacts within the tech industry, spanning from startups to well-established brands.
- Your communication skills are influential and effective across all forms, including written communication, presentations, negotiations, and attentive listening.
- You possess a genuine passion for our company's products, as well as other consumer internet/mobile offerings.
- You have a flexible, startup-oriented mindset and can excel in a highly dynamic, fast-paced work environment.
- You view yourself as self-motivated, a team player, and have a strong drive to exceed targets.
- You are comfortable with necessary travel for the role. (25%)
What you'll get:
- Effective your first day: Full medical, vision, and dental
- Mental health support and services via Modern Health
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- Professional development reimbursement
- Work from home reimbursement
- Target salary is $92,500 + performance based incentives.
For more information about US benefits at Yelp, please check out this link.
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”
We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
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Summary
Are you driven by an entrepreneurial spirit? Ready to elevate your career in sales to new heights? Yelp is on the lookout for a dynamic and results-driven sales professional who has a proven track record of success in a fast-paced, high-growth company. Join Yelp’s growing Partner Sales division.
As the driving force behind this entrepreneurial venture, you will forge connections with senior executives in the local advertising industry, nurture and expand existing relationships, and orchestrate cross-functional partnerships with direct exposure to senior management within our organization.
The primary mission of the Partner Sales Consultant role is to enhance and expand Yelp’s footprint by cultivating relationships with agencies and third-party entities focused on the SMB market. These agencies collaborate with Yelp to both resell and procure our local product offerings.
The ideal candidate for this position will possess the agility to swiftly grasp the intricacies of our business and effectively convey the value of our products and partnership program. This role demands a highly motivated and dynamic individual who excels at forging strategic alliances and generating new business opportunities. The ideal candidate thrives on a consultative sales approach, comprehending agency models, and uncovering the needs and decision-making criteria of potential clients. Ultimately, you will be accountable for achieving and surpassing revenue targets. Please note that while this role is a remote position, it is required that the candidate resides within the Eastern or Central time zones of the continental US.
What you'll do:
- Foster strong, collaborative business relationships between Yelp and SMB (mainly local) agencies and their advertisers.
- Consistently surpass sales targets by delivering new partner-driven revenue every quarter.
- Lead the partnership and deal-origination process, overseeing every stage from strategy and planning to pipeline development, outreach, implementation, and ongoing growth.
- Create compelling and consultative sales presentations that showcase how Yelp’s advertising products can effectively engage consumers.
- Represent our company as an advocate and spokesperson at industry events.
- Contribute to shaping the future direction of Yelp’s advertising partner program.
- Develop and maintain partner relationships to ensure the achievement of assigned goals.
- Analyze agency structures, identify key decision-makers, budget holders, and the agencies' decision-making processes.
- Cultivate ongoing relationships with agencies, validate advertisers' needs, and maintain the prominence of Yelp’s partnership.
- Collaborate seamlessly with cross-functional teams to drive revenue growth with new clients.
- Begin each workday with a positive attitude and a determination to succeed.
What it takes to succeed:
- You have a minimum of 5-8 years of experience in agency and partner sales, business development, or digital sales roles.
- You are familiar with Yelp’s advertising products, APIs, and channel programs within the industry, such as those offered by Google, Bing, or Facebook (preferred).
- You have a demonstrated history of successfully achieving sales targets in previous positions.
- You have an extensive network of contacts within the tech industry, spanning from startups to well-established brands.
- Your communication skills are influential and effective across all forms, including written communication, presentations, negotiations, and attentive listening.
- You possess a genuine passion for our company's products, as well as other consumer internet/mobile offerings.
- You have a flexible, startup-oriented mindset and can excel in a highly dynamic, fast-paced work environment.
- You view yourself as self-motivated, a team player, and have a strong drive to exceed targets.
- You are comfortable with necessary travel for the role. (25%)
What you'll get:
- Effective your first day: Full medical, vision, and dental
- Mental health support and services via Modern Health
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- Professional development reimbursement
- Work from home reimbursement
- Target salary is $92,500 + performance based incentives.
For more information about US benefits at Yelp, please check out this link.
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”
We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
LI-REMOTE
LI-TU1
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Get Access To All JobsTips for Finding Customer Success Jobs at Yelp Jobs
Frame Your Experience Around Business Outcomes
Yelp's Customer Success roles center on helping small and local business clients grow through the platform. Quantify retention rates, upsell results, or onboarding metrics in your resume so hiring managers see direct commercial impact, not just account management activity.
Target Roles That Align With Your Visa Type
Australian citizens applying for E-3 sponsorship have a meaningful advantage at Yelp because the visa has no lottery and processes faster than H-1B. If you hold OPT or STEM OPT, confirm your end date before applying so you can flag realistic start timelines to recruiters.
Search Yelp's Open Roles Through Migrate Mate
Use Migrate Mate to filter Customer Success openings at Yelp by the visa types you need sponsored. The platform surfaces roles from employers with verified sponsorship history, saving you time spent chasing postings that don't support your visa category.
Clarify Sponsorship Scope During Early Recruiter Screens
Ask directly whether Yelp sponsors your specific visa category for this role, not just whether the company sponsors visas generally. Some employers sponsor H-1B but not E-3, or cover initial status but not Green Card filing, so confirming scope early prevents wasted cycles.
Prepare Your Specialty Occupation Documentation in Advance
USCIS requires that H-1B petitions for Customer Success roles demonstrate a direct relationship between the position and a specific degree field. Gather transcripts, degree equivalency evaluations if your credential is from outside the U.S., and a job description that reflects analytical or technical complexity.
Understand the LCA Timeline Before Signing an Offer
Before Yelp can file your H-1B or E-3 petition, the company must certify a Labor Condition Application with the DOL. This step typically takes one to three business days electronically but must be completed before any petition submission, so build that into your expected start date.
Customer Success at Yelp jobs are hiring across the US. Find yours.
Find Customer Success at Yelp JobsFrequently Asked Questions
Does Yelp sponsor H-1B visas for Customer Success?
Yes, Yelp sponsors H-1B visas for Customer Success roles. Because H-1B is subject to the annual lottery run by USCIS, sponsorship for new H-1B cap-subject petitions depends on selection in the registration lottery each April. Yelp does have a history of supporting H-1B transfers for candidates already holding valid H-1B status with another employer, which bypasses the lottery entirely.
How do I apply for Customer Success jobs at Yelp?
Apply through Yelp's careers site or find open Customer Success roles filtered by visa sponsorship availability on Migrate Mate. Tailor your application to highlight client retention, onboarding, and revenue expansion experience relevant to small business accounts. Yelp's recruiting process typically includes a phone screen, a skills-based interview, and a final panel round focused on customer scenarios.
Which visa types does Yelp commonly sponsor for Customer Success roles?
Yelp sponsors H-1B, E-3, and employment-based Green Card categories including EB-2 and EB-3 for Customer Success positions. E-3 is available exclusively to Australian citizens and operates outside the H-1B lottery, making it a faster path in most cases. EB-2 and EB-3 Green Card sponsorship is typically initiated after you've established yourself in the role.
What qualifications does Yelp expect for Customer Success roles?
Yelp generally looks for candidates with a bachelor's degree in business, communications, marketing, or a related field, plus direct experience managing client relationships or accounts in a technology or SaaS environment. Strong performance in retention metrics, cross-functional collaboration, and comfort with CRM platforms are consistently emphasized. For visa sponsorship purposes, your degree should have a clear, defensible connection to the job duties USCIS would review.
How do I think about timing if I need visa sponsorship for a Yelp Customer Success role?
If you're on OPT or STEM OPT, confirm your remaining work authorization window before applying and communicate realistic start dates to Yelp's recruiting team. For H-1B cap-subject filings, USCIS registration opens in March with an April 1 start date if selected, so timing your offer to align with that cycle matters. E-3 holders can transfer status more flexibly since there's no lottery and the visa processes year-round.
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