CRM Executive Jobs
CRM Executive jobs are open across retail, financial services, healthcare, and SaaS, at every level from coordinator to senior and director, with specializations in lifecycle marketing, customer retention, and marketing automation. See the openings below and apply to the ones that match your experience.
Find CRM Executive JobsLooking for remote work? View remote CRM executive jobs →Overview
Showing 5 of 18+ CRM Executive jobs
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
The Sales CRM Account Executive will oversee market success of ServiceNow's CPQ and CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.
What you get to do in this role:
The Sales CRM Account Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.
- Support territory strategy and planning to improve vertical understanding, account use case targeting and execution
- Provide input to AE during the account planning process based on territory strategy and recommendation
- Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
- Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
- Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
- Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
- Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 5+ years knowledge on return on investment of specialty solutions area to lead solution win
- Experience as an AE, or in alternative sales/ customer service role
- Understanding of business sales processes
- Traver required: 30-50%
For positions in this location, we offer a base pay of $126,350 - $208,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
The Sales CRM Account Executive will oversee market success of ServiceNow's CPQ and CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.
What you get to do in this role:
The Sales CRM Account Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.
- Support territory strategy and planning to improve vertical understanding, account use case targeting and execution
- Provide input to AE during the account planning process based on territory strategy and recommendation
- Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
- Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
- Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
- Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
- Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 5+ years knowledge on return on investment of specialty solutions area to lead solution win
- Experience as an AE, or in alternative sales/ customer service role
- Understanding of business sales processes
- Traver required: 30-50%
For positions in this location, we offer a base pay of $126,350 - $208,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
CRM Executive Jobs by Experience Level
See All 18 CRM Executive Jobs
Find roles that match your experience and apply in just a few clicks.
Find CRM Executive Jobs
What Employers Look For
The qualifications that appear most often in CRM executive jobs.
- Three to five years of hands-on CRM platform management experience
- Proficiency in marketing automation tools such as Salesforce, HubSpot, or Braze
- Demonstrated ability to build and optimize customer lifecycle or retention programs
- Strong analytical skills with experience using segmentation and A/B testing
- Bachelor's degree in marketing, business, communications, or a related field
- Familiarity with data privacy regulations such as GDPR and CAN-SPAM
Tips for Your CRM Executive Job Search
Quantify retention outcomes on your resume
Hiring managers for crm executive roles want to see churn reduction rates, repeat purchase lifts, or email engagement improvements tied directly to campaigns you owned. Generic phrases like 'improved customer relationships' won't get you past the first screen.
List your automation platforms by name
Salesforce Marketing Cloud, HubSpot, Klaviyo, Braze, and Iterable each signal a different industry fit. Name every platform you've built flows in, because recruiters search resumes by tool name when filtering crm executive candidates.
Apply early to roles that fit
Migrate Mate lists crm executive openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target job titles that map to your specialty
Titles vary widely: CRM Manager, Lifecycle Marketing Manager, Retention Marketing Lead, and Customer Engagement Manager all describe crm executive-level work. Search each variant so you don't miss openings that match your experience but use a different title.
Prepare a data story for your interview
Expect to walk through a campaign end-to-end: the audience segment, the message, the channel mix, and the measurable result. Practice explaining your methodology out loud, not just the outcome, because interviewers will probe your decision-making process.
Negotiate scope before you negotiate comp
Before accepting any crm executive offer, confirm whether you own the full customer lifecycle or only one channel like email. Scope determines your ability to build the results that make you promotable, so clarify it in writing before your start date.
CRM Executive Jobs: Frequently Asked Questions
Which companies are hiring the most crm executives?
The companies hiring the most crm executives right now include ServiceNow, STRAT7, and CDK Global, with the largest share of openings in California, Illinois, and Texas, based on current listings on Migrate Mate as of November 2026. Retail, financial services, and subscription-based SaaS companies tend to post the highest volume of crm executive roles year-round.
How many crm executive jobs are remote?
About 100% of crm executive openings are fully remote or hybrid as of November 2026, reflecting strong employer comfort with distributed marketing teams. Roles focused on email and lifecycle automation tend to be the most remote-friendly, while positions requiring close collaboration with in-store retail or field sales teams are more likely to require on-site presence.
How do you become a crm executive?
Start by building hands-on experience with at least one major CRM or marketing automation platform, ideally through an email marketing, marketing operations, or lifecycle coordinator role. From there, take ownership of full campaign cycles, develop your ability to interpret customer data, and move into roles where you manage segmentation strategy and retention programs independently. A portfolio of measurable outcomes accelerates the path significantly.
Can you get a crm executive job with little experience?
Yes, especially if you can demonstrate platform proficiency and analytical thinking through project work, freelance campaigns, or coursework. Focus on roles titled CRM Coordinator or Email Marketing Associate as entry points, then document every campaign result you touch. Employers in fast-growing direct-to-consumer brands are particularly open to candidates who show strong data instincts even without years of formal experience.
What does the crm executive interview process look like?
Most crm executive interview processes include an initial recruiter screen, a hiring manager conversation focused on your campaign experience and platform knowledge, and a take-home or live case study where you design a retention or lifecycle scenario. Final rounds typically involve a presentation to marketing leadership and a cross-functional conversation with data, product, or sales stakeholders to assess collaboration fit.
Where can I find and apply to crm executive jobs?
You can find and apply to crm executive jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits. All current openings are on this page.
See All 18 CRM Executive Jobs
Find roles that match your experience and apply in just a few clicks.
Find CRM Executive Jobs