CRM Specialist Jobs in Texas

Family owned and operated since 1981, Shoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling – the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods.

The Data Management Specialist I is responsible for supporting the collection, validation, organization, and maintenance of enterprise data to ensure accuracy, integrity, and accessibility. This role assists in managing data systems, performing routine data quality checks, and supporting reporting and analytics efforts. The specialist works closely with cross-functional teams to ensure data standards are followed, resolves basic data issues, and helps maintain documentation of data processes. This role requires strong attention to detail, strong organizational skills, and a foundational understanding of data management practices. The Data Management Specialist I contributes to maintaining reliable data assets that support business operations, decision-making, and compliance requirements.

ESSENTIAL FUNCTIONS:

• Collect, input, and maintain data across systems ensuring accuracy, completeness, and timeliness
• Perform routine data validation and quality checks to identify and correct discrepancies
• Assist in the standardization and governance of data according to established policies and procedures
• Support data cleansing, deduplication, and enrichment activities to improve data integrity
• Monitor data workflows and escalate issues related to data inconsistencies or system errors
• Maintain and update data documentation, including data definitions, processes, and guidelines
• Generate basic reports and data extracts to support business operations and decision-making
• Collaborate with cross-functional teams (e.g., sales, operations, finance, IT) to resolve data-related issues
• Support system migrations, integrations, and data updates as needed
• Adhere to data security, privacy, and compliance standards in all data handling activities
• Assist in identifying opportunities to improve data processes and efficiency
• Provide basic support to end users on data-related inquiries and tools
• Maintain confidentiality and security of sensitive data in compliance with organizational policies and regulatory requirements.

• Bachelor’s degree in Business, Information Systems, Data Analytics, Computer Science, or a related field preferred
• Equivalent combination of education and relevant work experience may be considered
• 0–2 years of experience in data management, data entry, business operations, or a related role
• Internship or academic project experience involving data analysis or data handling is a plus
• Proficiency in Microsoft Excel (e.g., formulas, pivot tables, data validation)
• Familiarity with data management systems, CRM platforms (e.g., Dynamics, Salesforce), or ERP (Microsoft Dynamics, SAP) systems preferred
• Basic understanding of databases and data structures; experience with SQL is a plus
• Experience with reporting tools (e.g., Power BI, Tableau) is a plus

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and working conditions requirement indicated below are examples of the demands that must be performed in carrying out the essential job functions.

Physical Demands:

Office employees typically sit for long periods and perform tasks that require fine motor skills, such as typing or using a mouse. They may occasionally stand, walk, or lift up to 30 pounds, like files or office supplies. The work environment is climate-controlled with moderate noise, and employees

Working Conditions: Work indoors and outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.

Shoppa’s Material Handling is an Equal Opportunity Employer, including disabled/veterans”; (b) “EOE/Disability/Vets”; or (c) “Shoppa’s provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.” (pp. 3 & 36 of the attached guide)